96 results found
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RemoteLock integration should allow multiple locks to sync to a single listing
It isn't clear to me how you can define a parent and child listing in hostfully, but cannot map relationship to remotelock. Currently a parent listing that has two child listings in hostfully cannot integrate seamlessly with remotelock. This is because you can only add a single lock to a listing.
This feature works when using remotelock with airbnb directly. Meaning, you are able to add multiple locks to a single listing when integrating airbnb to remotelock.
This is extremely important otherwise, the workaround would be to add one listing and to manually add the other listing on remotelock each…
38 votesYou can sync multiple locks to a single property with Hostfully Devices! We'd love to talk with you about it further. Feel free to chat us from that page directly or send us an email at sales@hostfully.com and we'll help you out!
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Calendar Pricing Periods - Enable To Copy To Following Year
Enable to duplicate calendar pricing to the following year.
Currently, once you've priced your periods in Agency Settings > Pricing Periods - the option to copy those periods across multiple years cannot be found.
This means the user has to manually input all the pricing periods again > which is very time consuming.
This simply fix will allow us to duplicate pricing periods for the upcoming year at the click of a button.
20 votes -
Send multiple property quotes to a lead in one email from calendar
Currently you can send multiple property options to someone via the calendar but you cant present them with an offer or quote, just links to those properties. Its a bit time consuming and could be streamlined if we could create a Quote prior to the email stage. Essentially, from the calendar we generate the multiple property options to send via email but an additional step is allowed where we can go into each property to create a quote. Then we can send it all in one email.
12 votes -
Support sending text alongside photos to Airbnb guests
As a PM, for Airbnb, I would like to send text alongside photo attachment in PMP Inbox. As of now, they can’t go together, and only photo goes through to Airbnb.
10 votesThe Aribnb API does not support sending text as an attachment, they only support images. So what you can do is take a photo of the text you want to send and send the photo as an attachment.
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Integration with Igloohome and Schlage
Both of these locks are becoming quite popular. I would prefer to integrate with Hostfully rather than each individual OTA
7 votesPlease contact those providers and ask them to create an integration to Hostfully, as those particular integrations are typically implemented by the providers. Igloohome used to be an integrated partners, so they would probably welcome being a connected partner again.
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Allow to modify Agency Commission while setting Pricing Periods.
Add a field to allow updating the agency commission while setting pricing periods.
6 votesThis is no longer relevant, as we' decommissioned Pricing Periods.
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Send whatsapp messages from a phone number of my choice (ie our business whatsapp line)
As a PM I would like to send whatsapp messages from my own unique number so that guests can whatsapp me on this number but also call me on this number. I would also then like to have my own logo as the whatsapp profile picture
6 votesThis is technically not possible as WhatsApp APIs restricts that for anti-spam reasons.
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Create owner’s app
I’m an owner and much prefer to use mobile apps already on my phone than log into a website anytime I want to view my property information. I was informed that the mobile app is only for property managers. I would love to have a mobile app for owners!
6 votesWe are rewriting the owner portal to be fully mobile response and translatable. At this plan there is no plan to make an actual mobile app for owners.
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Manage local recommendation
After create local recommendations under "properties", there is no possibility to edit the recommendation. If we need to delete a specific recommendation, we need to reach out support and ask them to remove, which doesn't make sense that we can add, but we cannot delete.
4 votesThis feature is going away. This will not be done in the guidebook only.
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Import Airbnb reviews to Vrbo
We want to import Airbnb reviews to Vrbo. I spoke with the VRBO market manager and they said some platforms have that feature.
3 votesThis suggestion is actually against Airbnb's Terms of Service, so we will not be able to implement it, unless their policies change in the future. For now, we have to decline this. Thank you for suggesting.
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Condition for security deposits paid for triggers
Condition for security deposits paid for triggers
3 votesThis condition does not make sense. If you require a security deposit, then the Booking Confirmed condition will only be met when the SD is paid for.
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Extra service showing on Payment checkout flow
From payment checkout flow, the "extra service" always shows as 1 instead of 0, for example Pet fee. That makes some of our guest confused as they don't have pets with them so it would make sense if the number starts from 0.
3 votesActually, the service is only added if you select it - so from a usability standpoint, it makes more sense to pre-select the "1" so that the guest actually adds 1 item when they select it. If it was "0", the "select" button would not work and require more clicks.
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Have ability to customize the confirmation page of pre-arrival/payment page.
I would like to be able to customize the confirmation page after guests completed the pre-arrival forms or completed the payments.
Because I don't want to ask the guests to create account at this point, I can send emails later to them to register if needed.
3 votesWe are removing the ask for guests to create a Hostfully account on the checkout page. Since that was the main reason for the request, we'll discard it for now.
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Have ability to Pre-approve Vrbo inquiries in Inbox
I want to pre-approve Vrbo inquiries, similar to what it works for Airbnb's.
3 votesVrbo's API does not support this functionality at this time, so we can not support this on our end. We can re-open this once they provide support, if they ever do. Thanks.
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pronouns
Add place for guests to designate their preferred pronouns on the information form. It's helpful when addressing them in communications, writing notes and reviews after the fact.
And - let's us be respectful of who our guests are!3 votes -
Add Pre-Booking Message Field and Sync it with Airbnb
I want to have the Pre-Booking Message field set up in Hostfully and be synced with Airbnb.
3 votes -
Not redirect to the property page when finding the property and clicking on the search result on the Booking.com channel page
Not redirect to the property page when finding the property and clicking on the search result on the Booking.com channel page
2 votesWe can not reproduce this problem.
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Incorporate Airbnb reviews under DBS
incorporate both reviews to be synced. it would help your customers out tremendously!
2 votesAirbnb does not provide an API for reviews gathering.
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Support SMS two-way for Service Provider and Owner
It's supported for SMS two-way messaging and the SMS sent from Hostfully to the Service Provider's mobile device is all good. However, when the Service Provider replies to that SMS, we don't see it in the Hostfully Inbox or on our phone number because it only works for guests.
The ability to see replies from Cleaners in the Inbox would be helpful for team communication. We can see everything in one inbox.
2 votesThe communication platform we use for sending SMS forces us to use numbers that are registered number in a particular country and does not allow responses to be sent to these numbers. This is a spam prevention restriction, and the SMS protocol does not allow specifying a different "reply-to" number, like the email protocol does. So unfortunately, this feature request can not be entertained. We recommend using messages via the Hostfully inbox instead.
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Use company's number for SMS
Phone # for SMS
2 votesUnfortunately, it is not possible to send an SMS on behalf of someone else (using someone else's number.
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