Settings and activity
276 results found
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53 votes
This is now in beta. Booking.com multi-room reservations are now showing as a group booking where you can view the details for the main booking or browse to each room and review the price details per room.
This is currently supported with Multi-Unit properties and we are adding the support for Master/Sub units.
If you are interested in being added to the beta release, please reply here!
An error occurred while saving the comment An error occurred while saving the comment Keith commented
This problem is more critical than just calendar visualizations.
The orders and reports and revenue reports are all wrong.
it looks like we got paid a bunch of extra money for a single reservation and our hosts will think we're stealing from them, or worse, we might think we owe a guest money when we don't.
This needs to be a higher priority.
Keith supported this idea ·
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10 votes
An error occurred while saving the comment Keith commented
Many of the airbnb room types don't sync.
I keep adding living rooms, they'll show up, I'll assign them in hostfully, then sometime they'll just disappear.Hostfully should support ALL the features of the photo tour.
Keith supported this idea ·
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11 votes
Keith supported this idea ·
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2 votes
Keith supported this idea ·
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1 vote
An error occurred while saving the comment Keith commented
The owner isn't collecting the payment, so they're not the one legally responsible for tax reporting.
When you then pay the owner, you issue them a 1099 which shows the IRS that some of your income was paid out to someone else.
If this is for your own records, just use a custom variable and add the owners taxid there, but be careful not to use that variable in a template.
I don't think taxID numbers are synced to airbnb from hostfully in any case, you set your tax id on airbnb's side. if you use the co-host feature, each separate account has their own tax information and airbnb provides appropriate 1099's to whomever was sent money.
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2 votes
Keith supported this idea ·
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3 votes
Keith supported this idea ·
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3 votes
Keith supported this idea ·
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1 vote
An error occurred while saving the comment Keith commented
does this mean that you only open for booking during the season..
I mean if it's a summer rental but someone can book july in december, then it's active? -
3 votes
An error occurred while saving the comment Keith commented
Similarly, would be nice to have a "flexible dates" option where people can see costs for different travel dates.
Keith supported this idea ·
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4 votes
An error occurred while saving the comment Keith commented
even worse, anytime I update a property, it seems the bathroom information gets lost and we have to re-add it via booking.com so it's like it's pushing 'no" bathroom information.
Keith supported this idea ·
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4 votes
Keith supported this idea ·
An error occurred while saving the comment Keith commented
This is especially a problem with payments by booking.
These leads, if we move the guest to a different room, the price changes, we can't keep the original price.The workaround I was given was to go into the order after the fact and add a line item, which is absurd.
We should be able to turn on "keep original pricing" or "manually adjust pricing" .. 2 little checkboxes with existing actions associated with them.
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21 votes
Keith supported this idea ·
An error occurred while saving the comment Keith commented
I'm not sure the value of this option specifically, but here are my asks :
1) I'd like to create multiple templates and have them cycled through for specific guests.
in other words, template one is used for the first time we review that guest. Template 2 for the 2nd time we review the same guest...etc...
as it is, they keep getting the same review for repeated stays which doesn't look personalized.
Optionally (in addition) would like the option to create sets. randomly choose one of set 1, and one of set 2.
I'd also like reviews to be based on our star ratings for the guest based on the "internal guest notes" tab.
Otherwise I see no value in this internal guests notes.. but I figured the idea was that we review them there and those stars get posted.
Notes would be for private messages and the review template text would go to the public review.
If we don't fill that out by the time the review triggers then it's the generic review .
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3 votes
Keith supported this idea ·
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3 votes
An error occurred while saving the comment Keith commented
or for any reservation that isn't paid via the platform.
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4 votes
An error occurred while saving the comment Keith commented
White labeling is white labeling. if there is anywhere "hostfully" appears to an end user, then it's not white labeled!!
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3 votes
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4 votes
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2 votes
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4 votes
Keith supported this idea ·
I'm open to beta.