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330 results found

  1. Notification when owners edit existing booking dates

    3 votes

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    0 comments  ·  Property Management Platform » Owner Portal  ·  Admin →
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    Keith supported this idea  · 

  2. Be able to export the report in the Google Sheet format

    1 vote

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    1 comment  ·  Property Management Platform » Reports and Analytics  ·  Admin →
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    Keith commented  · 

    can't google sheets import csv and excel formats?

  3. More flexibility in defining Pre-Arrival Forms

    2 votes

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    received  ·  0 comments  ·  Property Management Platform » Other  ·  Admin →
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  4. Triggers should fire in same order for last minute reservation

    2 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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  5. Option to see which team member sent a inbox message

    2 votes

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    0 comments  ·  Property Management Platform » Inbox  ·  Admin →
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  6. Add pre-booking message and sync it with Airbnb

    2 votes

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    0 comments  ·  Property Management Platform » Channels  ·  Admin →
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    Keith supported this idea  · 

  7. The submitted pre-arrival form (via Email and Pipeline Stay details) should be in the correct order (as in the form)

    2 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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  8. Allow triggers options to choose one specific booking by choosing the guest's name or [$LEAD_UID$]

    1 vote

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    1 comment  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Keith commented  · 

    I think it would be great to be able to add specific booking triggers, so plus one from me.

    Ideally this could be done from the inbox or the reservation/booking data info screens.

  9. Ability to Pre-Authorize Security Deposit for More Than 7 Days

    1 vote

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    1 comment  ·  Property Management Platform » Agency Settings  ·  Admin →
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    Keith commented  · 

    I've made this request as a set of updates to the stripe integration.
    Hopefully this will be one of those changes.

    Stripe supports up to 30 day holds.

  10. Ability to Set Different Security Deposit Collection Methods per Channel

    2 votes

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    0 comments  ·  Property Management Platform » Agency Settings  ·  Admin →
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  11. Create a variable that is a link that would take you directly to the booking

    2 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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  12. Add multi unit properties in response of /properties

    2 votes

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    0 comments  ·  Property Management Platform » API  ·  Admin →
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    Keith supported this idea  · 

  13. Not including the Airbnb Resolution Adjustment amount in the total amount

    2 votes

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    1 comment  ·  Property Management Platform » Pipeline & Lead Assignment  ·  Admin →
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    Keith commented  · 

    I *think* airbnb recently changed their reporting so you can now link a resolution payout to a reservation.

    For a long time there was no way to do this, so hopefully hostfully can link this info .
    This would be helpful.

    Keith supported this idea  · 

  14. Auto-refund status icons not showing in booking details

    2 votes

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    0 comments  ·  Property Management Platform » Payments  ·  Admin →
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    Keith supported this idea  · 

  15. Automatic service provider notifications when guests extend their stay so they know the service date changed.

    2 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Keith supported this idea  · 

  16. Ability to set different cancellation policies during different times of the year.

    1 vote

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    1 comment  ·  Property Management Platform » Property settings  ·  Admin →
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    Keith commented  · 

    I can see this could be implemented in the direct booking site, but I'm unaware of any platform that supports seasonal cancellation policies.

    if the OTA's don't support it, then it can't be done.

  17. Require Billing Zip Code, Address and Card Name in Payment Work Flow (Helps Prevent Fraud)

    5 votes

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    received  ·  2 comments  ·  Property Management Platform » Payments  ·  Admin →
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    Keith commented  · 

    I agree with Sergio and Kimone.

    The more we can do to mitigate fraud the better and this should be mandatory.

    As a workaround, I have paid for Radar and now require 3Dsecure & has_liability_shift, to solve this problem, but this increases my stripe costs.

    Keith supported this idea  · 

  18. The ability to view Airbnb guest profile info on inquiries

    6 votes

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    1 comment  ·  Property Management Platform » Channels  ·  Admin →
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    Keith commented  · 

    I like the "air review" chrome plugin, would be nice if similar functionality (or even if that plugin worked) when viewing airbnb inquiries through hostfully.

    but at a minimum a link to the guests profile would be good.

  19. Messages for Airbnb pre-approval

    3 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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  20. API for the secured Guidebook link

    2 votes

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    received  ·  0 comments  ·  Property Management Platform » API  ·  Admin →
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