740 results found
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Change Airbnb listing location from General to Specific directly from PMP
As a PM, I need to disconnect the property from Hostfully to change the Airbnb listing’s address as Specific or General. The option to change it is in Airbnb is greyed out when connected to a property management software. We should be able to choose this in Hostfully.
17 votes -
Allow guests to enter the number of children and adults in the booking widget when inquiring or making a reservation on the direct website
Right now guests can only input the total number, not the breakdown of adults vs children
22 votes -
Ability to continuously update Arrival Form
The Arrival Form should be actively linked to the data warehouse so guests can make changes up to the time of check-in. Guests are not always sure of all information until closer to the stay and locking this form out after information is added once is VERY limiting. Other PMS platforms offer this exact capability as a basic feature.
6 votes -
Real Time Notes Section in Owner's Portal
Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.
4 votes -
Improve checkout page or allow users to modify checkout page.
I would like to adjust those following:
On the page where guest enters their credit card information, it says at the bottom: "To cancel your reservation please email {email} or call {phone number}. Can we please remove this? Don't think it's necessary to talk about cancellations before they even book.
- On the page where guest enters their credit card information, the CTA is "place your order". Can we please change this copy to reflect STR e-commerce best practices? "Place your order" is more appropriate when the customer is buying a physical product to be sent to their home...doesn't fit for…
2 votes -
Drag and drop bookings on calendar
Being able to drag and drop bookings from one apartment to another in the calendar is a great addition
3 votes -
Wynd Integration
Can we get a Wynd Noise monitoring integration?
1 vote -
2 votes
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Booking.com SCA Requirements
As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.
10 votes -
Allow Triggers to be sent on certain days of the week as a complex condition
We would like to automate our guest notifications about when to take out the trash and do other day-sensitive communications.
9 votes -
Add reservation/guest identifier to failed payment system template
As a PM, I receive this email when a payment fails (attached herein). There is no guest or reservation identifier and I need to do further research to figure out what reservation this relates to. It would be great if Hostfully can add the guest name and reservation UID to this system message.
I tried to manually add those two items to the system template but those variables are not available for this template.
13 votes -
Be able to print the DBS page with guest and quote detail in PDF
After adding the lead details, dates and fees, client information, dates, amenities, and payment conditions.
I want to be able to generate a PDF file of exactly all the info that is on the website.1 vote -
Agency Percentage Based on Nightly Rate vs. Gross Revenue
Currently, the Financial Reports shows the Agency percentage as % of gross revenue, but our arrangement is based on the nightly rental only. This requires more manual work to produce reports for the owners.
It would be great to pre-determine which parts of the revenue is split on a percentage basis (nightly rent) and which go in full to the Agency (say a management fee) or to the Owner (say cleaning fee, if the owner pays that).
3 votes -
Allow booking guests to filter properties by amenity
After guest count (i.e. finding a place large enough for their group) the next most important thing to a would-be guest when searching for a property is that it has the amenities they are looking for. Right now, people have no way of knowing which properties have their preferred amenities other than clicking into each property and searching around for it in the listing details or photos. This is painful and makes for a poor experience!
Guests need to be able to filter properties based on amenities. To avoid having that get too unruly, you could start with just the…
8 votes -
Improve Owners display on the Owners page
I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.
12 votes -
Apply turnover days for blocks if they're master-sub
We understand that Turnover days apply for "reservations" and do not apply for "blocks".
However, we want turnover days to be applied to all sub units as well.4 votes -
Option to export the all property calendars at once (i-Cal)
I just checked and Hostaway does have this feature to to export the whole calendar to other channels instead of each listing. It would be much simpler and time saving.
2 votes -
Add listing pictures via mobile app
-Add pictures to listings.
-Be able to make changes to listings.2 votes -
Cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level
We'd like to cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level. For now, it's not possible.
3 votes -
White Label Mobile App UI
This client would love to have the mobile app being fully white labeled
3 votes
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