837 results found
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Issuing refunds from the mobile app
I want to issue reservation refunds from the mobile app
4 votesNote that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.
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Add a new "contact" filter in Inbox page
Currently, the Property managers (PM) can see all conversations: PM <> Guest, PM <> Owner, PM <> Service Provider.
However, there's no "Contact" filter in the Inbox to help direct us to the correct threads among PM and Owner, Service Provider.1 vote -
Allow 48 hours to confirm booking requests
Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request. It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.
3 votes -
Split "Transit" into Getting Around (public) and Directions (post-booking details) for Airbnb
As a PM, I would like to share certain transit information on the public listing and more specific how-to in the directions shared only with confirmed booking guests.
"Transit" section Hostfully is mapped to both Getting Around (public) and Directions (only shared after booking is confirmed) on Airbnb. The purpose for these fields are very different. "directions" may have more exact details about getting to the home, which is quite different from a public-facing "Getting Around" section
So they should be separated.
12 votes -
Add property and owner as conditionals for reports
When creating a report, I would like to be able to create a conditional similar to isChannel(airbnb) to check the property and/or owner. There are situations where we want to adjust an amount for a specific property that are not covered by any of the existing conditionals.
1 vote -
Rearrange or edit Rules in Fees and Policies tab in a property
I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
Sometimes I want to change the order they show up or just edit one...
There is no way to do this.
I have to delete them all and add them all back.
Feature request is:
1) Edit existing Rules
2) Rearrange the order or Rules14 votes -
Multilingual fees and policies
At the moment fees and policies can be set in only one language. It would be great to be able to add fees and policies in multiple languages so that it's reflected in our offers and website.
2 votes -
Ability to set "Hold Duration" at property level
That hold duration under agency settings affects all properties we only wanted to set one hold duration for at least 24 hours for one guest and property
1 vote -
Add Lead source variable into Logistics Report
I want to check the lead source - channel of booking on enhance report > Losgicstic report.
1 vote -
2 votes
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Description field only for Airbnb
I would like to have a description field only for Airbnb to have the 500 characters limit there and maintain the description field for the rest of the channels so it doesn't affect the description
13 votes -
Permission for owners to see guest communication
Permission to allow owners to see the Property Manager's guest communication be of benefit
6 votes -
3 votes
We'll be considering this feature, absolutely.
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Integration with Seam.co
Seam.co released a thermostat API to integrate brands like Ecobee, Nest, Honeywell...etc. They also integrate with other PMSs using their API to sync reservations with smart locks. A Hostfully - Seam.co integration would allow wifi-enabled thermostats to set temperatures based on guest check-in and check-out times, thus saving a lot in utility costs.
1 vote -
Multiple cleaning fees on direct channel
I want to be able to send long-term and short-term cleaning fees to direct channel, similar to Airbnb.
2 votes -
Update Vrbo amenties to include their entire checklist
I had a great conversation with Vrbo yesterday and it came to our notice that Hostfully is not current on Vrbo's amenties.
Many of the basic amenties, such as toilet paper, blender, dishwasher, etc, etc, are not checked off. When I checked under the Property Amenties tab, those only have Airbnb's icon next to them.
How quickly can Hostfully resolve this issue as guest will not want to book if they think basics are not supplied.Also, Vrbo has Bathroom specifics (does the bathroom have a tub, shower only, etc) but I cannot see this in Hostfully's Property's. All I…
15 votes -
Check connected Vrbo account
As a PM, I want to check which Vrbo account (account ID, account name and email) that's connected to Hostfully (similar to Airbnb) and when it's connected. Currently I can only see connected listings.
1 vote -
List of properties with prices including fees
Be able to see a list of properties with the prices, fees and extras to show to a potential guest. Like the direct booking website search, but show the total costs (including fees) suited to that search
3 votes -
Integration with Travelchapter
I want to integrate Hostfully account with travelchapter
https://www.travelchapter.com/1 vote -
Ability to adjust property description for Direct booking site only
Ability to adjust property description for Direct booking site only such as input the information that Airbnb Superhost and VRBO Premier Host.
It would be great to have some way to make the hostfully page have a different description. I'm sure many of your owners/hosts have this distinction of super host, etc. Would be great to be able to advertise that on our direct booking site.
This way when people find our website either through previous guests and/or social media campaigns, they know that we are a trusted host based on our experience with Airbnb and VRBO, but they don't…
4 votes
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