59 results found
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URL link to share reviews
I just want a link I can use to direct folks who have stayed in the home but haven't actually booked it (friends and family) to leave a review of the home they stayed in.
1 voteAll review URLs are always associated with a booking. If you want to add reviews from friends and family, you can simply collect their review manually, and then go to the Property Settings page for the associated property, go to the Reviews tab, and paste the review you collected by clicking the Create New button.
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Be able to add the option to "unsubscribe" from the emails
Have an "unsubscribe" link on templates to send emails to past guests asking them to rebook
1 voteThis requirement is interesting but does not really apply here. Emails sent to guest from the platform are related to the booking process - booking confirmations, reminders to pay balances, etc and not marketing emails.
If you send marketing emails to your list, the CRM software you use typically provides options to include opting out options.
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Booking.com - only confirm booking when guest paid
So far I have had 4 reservations on booking.com. All 4 of them failed payment. I was only able to save 1 of the 4 by sending them a payment link for them to pay. the other 3 reservations never paid and blocked my calendar for their reservation dates until I was able to get them canceled the following day.
It'd be great if you can add a setting for the hosts to choose either they want to "increase the conversion rate". We only want to have booking confirmation once guest paid.
2 votesUnfortunately, this is not the way Booking.com functions and this is out of our control.
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The time zone in the Inbox needs to be based on where the property is
In the Inbox, it is currently by design that the system displays the timezone of the person who is checking. The PM would like to request the Inbox to show the timezone based on the property's location.
1 voteIt does not make sense in the Inbox, to show the property timezone.
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Have option to update listing descriptions and photo orders automatically
I want the listing descriptions and photo orders to be updated automatically on a daily basic so I can get more traffic.
1 vote -
In Calendar booked days should be red (or crossed out) not green
To me 'green' means 'free'. I find it very confusing that a calendar has white 'available' dates and 'green booked dates'. It should be the other way around or the booked dates should be red or crossed out (like AirBnB), or this example. Orange in this case is even "in option" and red is booked.
1 voteThis is not a Hostfully calendar, you are confusing with another product. Closing this.
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Have option to hide total prices in Booking widget
I want my guests to get a quote without seeing the total prices after selecting the dates in the Booking widget.
1 voteI do not think we'd ever want to support this feature.
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1 vote
This specific amenity is provided by Airbnb, and only allow users to select / unselect. We do not control it. Please speak to Airbnb directly about it. Thanks.
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Improvement on auto-refund security deposit flow.
The automatic refund was not triggered due to multiple reasons: The transaction was created many days after the lead creation and the transaction was not a Stripe transaction.
So in case SD is collected days after booked/ created date, there is no transaction found to be refunded.
And for BDC payment, SD will not be auto refunded if payment is handled by BDC or even with payment processor integration if the payment is collected out of that point.
I think expanding the sear for transaction to refund would be much more helpful to improve this flow.
2 votesAt this point, the auto-refund feature only works with Stripe transactions, and we do not intend to have this changed at the moment.
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Add a field for number of children to Property settings
I would like to have a separate field to set the number of children allowed to stay in my properties
2 votesWe can not support this feature request because channels do not support it - for example, the Airbnb API allows PMs to say that a listing is not suitable for children or infants, but does not allow specifying that some of the reserved spots can only be filled by children.
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Support syncing Property internal name from Main settings to Property name field in Vrbo.
In Vrbo, we have Property name field which is for internal use where you can tell your listings apart.
But somehow Hostfully overrides this field by Public name from Property Description and it's really hard for us to differentiate our listings.
If there is anyway to change that, it would be great. Thank you.
2 votesBy definition, the internal name is meant to be internal, and not to be synch'ed on channels.
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Have the ability to generate QR code for direct booking site
I want to be able to generate QR code for direct booking site from Hostfully so guests can scan and takes them direct to my booking site
1 voteWe decided to not provide this feature because there is already a pletora of free online generators out there - try https://www.qrcolor.com/ or any of the other ones.
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Chat GPT integration
Integrate Chat GPT with the inbox
1 voteDeclining this because chatGPT integration is not a feature suggestion. We are planning to integrate AI in the platform in many different ways and our approach is featured-driven.
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Have master-sub relationship supported on Turno
I would like to have master-subunits relationship works with Turno.
The current design on Turno is cleaner received the information on the checkout of the current booking and upcoming booking, which only works for the same property.
I want cleaner who does cleaning task of booking on subunit, to have the information of upcoming booking on its master unit.
1 voteWe do not have control of the features provided by Turno. Please contact Turno directly with your suggestions. Thank you.
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Be able to hide the calendar in the direct booking site
Be able to hide the calendar from the direct booking site to be private. Have the guests check the availability by putting the dates on the search bar only.
1 voteThis can be applied with custom CSS as suggested by Keith :)
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Make Checkin/checkout date not editable in Pre-arrival form
As a VRM, I would like to have guests not being able to change checkin/checkout date in Pre-arrival form so that it can't be adjusted in Stay details tab.
1 voteThere is a misunderstanding on what the arrival and departure times are. They are not the official booking's check-in and check-out dates (the dates of the reservation). They are an indication from the guest of when they estimate to arrive and depart from the rented property.
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Have connection with thesqua.re website
I would like to list my Hostfully listings on thesqua.re website.
1 voteThere is no plan to integrate with this particular website, but please feel free to suggest to them to connect to us via our API and provide the integration.
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Please consider integrating with Aurmur Lock Control Services
Please consider integrating with Aurmur Lock Control Services. They have a unique option of a "check out" button that guests can press when leaving notifying the property manager and cleaners they are out of the house. They are also very inexpensive and allow for messaging guests their codes. I used them when I was with Guesty and was very happy with them. I was sad to discover that Hostfully doesn't integrate with them. It offers an affordable lock service that is reliable. Hosts need all the help they can get financially. We are using Jervis now but there is no…
1 votePlease contact those providers and ask them to create an integration to Hostfully, as those particular integrations are typically implemented by the providers. Some integrators like Lynx might also provide an integration with this provider.
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Triggers - add recipient "To" Agency if the action is to "Send channel message"
If the action was to send an email, you would be able to choose the agency as a recipient.
However, if the action chosen is to Send a Channel Message, it is not possible to copy the agency.
This should be a useful feature to add. As managers need to get notified every time something is sent to a guest, instead of them going and check the message history several times a day to see what has been sent. Many managers including us use smartbnb (hospitable) for automated messaging and that does send a notification email every time something is…
1 voteBy definition, channel messages are not email messages, so there is no way for the system to "CC" the agency/PM when such message is sent. This being said, those messages will automatically show in the PM Inbox - so this is not a "notification" per say, but there will be a trace for all the messages sent this way.
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VR Scheduler should recognize Owner's block as block
VRS corresponding with Hostfully for the owner blocks would be very useful so our team does not have to "babysit" the system and ensure that cleanings for the property are going in as they should. If we are unable to have this correspondence it is very time consuming for our team.
1 votePlease contact VR Scheduler to suggest this.
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