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  1. big issue with the guests because whenever they make a direct reservation, the confirmation shows in big letters "Sign Up For A Free Hostfully Account Here".
    This confuses the guests and they have to clarify each time they don't actually need to register for any account since they are only booking a reservation.

    30 votes

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  2. Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.

    11 votes

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  3. Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    4 votes

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  4. A "SHARE" button on the website would be Soooo very helpful.

    5 votes

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  5. Make Phone field mandatory on our Direct Booking site.

    44 votes

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  6. I am interested in setting up a system where travel agencies and other external partners can earn a commission (for example, 3%) for referring guests directly to our properties managed through HostFully. This would be separate from any internal programs currently offered by HostFully.

    2 votes

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  7. The goal is to get the guest to consent to receive text messages from our company as part of the check out process.

    2 votes

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  8. 1 vote

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  9. As the logo is so small, if there's text in the logo, the text is often almost impossible to see. Also, it may help if there were a separate logo field to upload the logo image for the direct booking site on the direct booking website tab, instead of pulling it from the agency settings. That way, we could select a logo maybe without text .

    18 votes

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  10. Ability to remove 'Guest filter' in Search widget and adjust the Max guests display on direct booking site to base guest number instead.

    We have multiple units on one property. When guests stay with us we can accommodate up to 81 guests. but if they place that in the guest search it won't populate with anything because each unit can only host about 2-5 guests. This also goes along with being able to rent out multiple listings on the same order.

    1 vote

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  11. We used the “Additional Charge” feature, but on the checkout page, next to the security deposit it says (refundable). The security deposit is not actually included in the amount they pay upfront, so it is technically not “refundable.” Many guests contact us to ask when they will receive a refund of their security deposit and we have to explain to them that it was never paid, but is just an additional charge option we have after checkout if needed. Guests are often disappointed to realize this, thinking they were going to get $500 back of what they had already paid.

    2 votes

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  12. 1 vote

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  13. Capture the guest's preferred language during the booking flow so confirmation triggers fire in the preferred language.

    5 votes

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  14. I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.

    3 votes

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  15. White labeling using my domain, not a subdomain

    1 vote

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  16. Give the possibility for providing booking credit to guests which can't stay at the original dates of their reservation because of specific occasions such as natural disasters

    3 votes

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  17. The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.

    6 votes

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  18. When you click on any of the properties the pictures the pictures start scrolling. We would like them to not automatically scroll

    1 vote

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  19. All the data is available to include og:title and og:image tags in the page, but none are included so the direct booking site links do not look official or high quality in this context. The screenshot shows an embed for our property on Airbnb and the link for the same property on our direct booking site. Which one would you click on?

    1 vote

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  20. The new DBS is generating a very long property URL link.

    We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.

    9 votes

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