88 results found
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Charge for properties by number of days/months of availability (active status).
If we have properties that are only available a limited time, or that have availability for specific months, it would be helpful to be charged for the months that the property is available.
1 vote -
Customer History
In customer profile, I'd like to see all booking history of that customer - not just their contact information
6 votes -
Ability for Property Managers to see the full list of jobs for each Service Provider
We would like to see Service Providers' jobs list in one place similar to how they would see it under their own portal. Basically, we want to go to one place to see the full list of jobs each provider has assigned to them rather than looking on the calendar where you only see a blue circle and have to click on each one to see who is assigned to what that day.
2 votes -
What I want to see on the dashboard is the bookings confirmed for the current month
What I want to see on the dashboard is the bookings confirmed for the current month
2 votes -
Add notification of office hours in the platform.
Add a notification that pops up in the platform of when there's an office hours about to start, and include the meeting link to make it easier to jump into office hours. It may be nice to have a feature where that can be turned on/off.
1 vote -
Extend booking
Allow a direct booking extension when guests book from sites such as Booking.com/Airbnb.
We currently have to create a new booking if a guest would like to extend their stay which then creates a request for ID/deposit etc and then they will get various messages which aren't necessary. We need the ability to extend an existing booking directly1 vote -
Add CST to times shown on Customer Success & Onboarding Office Hours
Please add the time zone for CST (Central Standard Time, USA) to the Customer Success & Onboarding Office Hours.
0 votes -
Pop up comments
Here are some examples of comments that could pop up for a guest account:
Do not book guest – Guest has a history of cancellations or issues.
Early check-in approved – Guest has confirmed early check-in request.
Pending pet fee payment – Guest owes payment for a pet stay.
Special request for quiet room – Guest prefers a quieter location within the property.Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.
VIP status – Frequent guest, provide exceptional service.
1 vote -
Cancellation policy able to change when promo code is apply
Promo code that when applied, adjusts the cancellation policy (i.e. No refunds when using promo code)
2 votes -
Multiple Tax fields
I would benefit from multiple tax fields with varying conditions:
Ex/ Tax 1: _____ Percentage. Checkbox: Exempt on stays longer than ____
Tax 2: _____ Percentage. Checkbox: Exempt on stays longer than ____
Tax 3: _____ Percentage. Checkbox: Exempt on stays longer than ____1 vote -
Booking Confirmation PDF file
I want to send a booking confirmation PDF document to my guests.
1 vote -
Stop sending cancellation notice email when the subscription failed to renew the 1st time
I received multiple emails when my account failed to renew the 1st time.
As a former Customer Service manager, It's also unnecessary to mention closing the account if not paid in the initial email. It's insulting to your customers. It's a once a year payment, so it's likely that a card used last year is no longer valid.1 vote -
Preview listing before publishing.
Would be great to preview your listing prior to publishing. Currently this is my very first listing, first time with a STR so figuring out How the listing will look prior to publishing is important. Currently I am stuck publishing then checking the listing to see what it will look like, then I need to adjust the listing if something is wrong.
1 vote -
link owners to their properties
In the owners section in the main dropdown menu, the owners are displayed but, (we have over 100 properties listed), we need the properties linked to the owner so we do not have to search through all properties to find them.
2 votes -
Discount for inactive properties
I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.
2 votes -
Show Ical URL with property name
This is the best i have been able to do regarding iCal sync to google calendar, but I would really love if I could tell which property this guest is arriving to on google calendar because the name alone does not help me in preparation for the guests arrival (would be so much better if it provided the property that the guest was checking into.
If it would allow me to change the url to the name of the property and show that instead of platform.hostfully that would certainly be ideal.
1 vote -
Please add the Reservation # for VRBO and Hostfully bookings on the New Order Page. Like it is for Airbnb reservations.
The old Order Page showed the reservation number for each trip - Airbnb, VRBO and Hostfully. This number is used to reconcile each order with the Stripe payments and reports. In the New Order Page, the reservation number is only listed for Airbnb trips. Is it possible to have the Reservation number added for VRBO and Hostfully bookings? Without the unique reservation number, it makes it challenging to match the trips to the payments if one guest books multiple properties for the same date.
1 vote -
Have ability to customize the confirmation page of pre-arrival/payment page.
I would like to be able to customize the confirmation page after guests completed the pre-arrival forms or completed the payments.
Because I don't want to ask the guests to create account at this point, I can send emails later to them to register if needed.
3 votes -
A monthly email survey sent to PMs to gather feedback and vote on new feature suggestions
I want to receive a monthly email survey from Hostfully to gather my feedback and vote on new feature suggestions.
1 vote -
Change amount of time MFA code is valid for.
2 minutes for the verification code in MFA is too low. We would like the code to be valid for longer.
1 vote
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