40 results found
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Implementation of multi-room booking
Please have the feature of multi-room booking so that my guests can book multiple rooms at once on the checkout.
14 votes -
Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link5 votes -
Rental agreement signed before booking
Require guests to sign rental agreement before confirming booking.
3 votes -
When someone fills out my pre-arrival form, I would like the email to be put directly into their contact information.
I want information derived from my pre-arrival form to go directly into their contact information. It seems to work for VRBO or direct bookings, but not Airbnb. I have to input this in manually, and I would like it to be automated.
2 votes -
Central location to view upsells
Central location to view upsells. Due to the amount of listings we heavily rely on upsells and it's one of our biggest sellers. We need to have a central place for upsells and reminders of when an upsell is needed for a reservation.
2 votes -
Add more information in the confirmation email of service purchases
As a PM, I want the confirmation email of service purchases (both via Guidebook Marketplace & direct booking flow) to have more information such as the property's name so that I will easily know where they are booked if guests used a different credit card/name.
7 votes -
Option to switch between Gmail and other type of email in Email settings
For now, when selecting to use Gmail in Email Settings, I'm not able to switch it back to the other types of email.
8 votes -
Apply discount code to multiple properties
At the moment, I can only either apply the same discount code to one property or all. It's not possible to apply the same code to selected properties.
1 vote -
Ability to set a rate multiplier for leads
Stripe applies the 3.9% payment processing fee to the entire booking - rent + fees + taxes and the rate multiplier only applies 3.9% to the rent. Therefore I'm incurring a loss and I'd like the percentage to be applied to the entire booking for the guests to incur that fee rather than myself the property manager and the owner.
1 vote -
In fees and policies allow us to add discounts
Fees and policies should allow us to add discounts, an example we offer a 20% discount for a Monday to Friday stay for our direct bookers - we have to manually change the price - we have tick boxes to add a pet fee so a tick box to add a discount would be great
1 vote -
Change Log / Record of changes for reservations
Currently it appears that there is no way to access a log of change made to a reservation.
So if the reservation's dates are changed, lodgings are changed, a manual payment is recorded, or someone erroneously edits a price, there appears to be no way to see when or by whom the change was made.
Even the transaction log is pretty sparse on information.
This makes tracing reservation issues and holding your staff accountable for errors impossible.
I have no doubt that the data must exist in Hostfully's system, and would like it made easily accessible in the form of…
6 votes -
Make jobs show up within the export calendar iCal feeds, similar to how bookings show up
I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.
3 votes -
Provide feedback and updates
Push feedback to users who submit ideas: How was their idea received? Any follow up action? Since we have to log in to get feedback it feels a bit like communicating into the darkness.
1 vote -
Users Group Sign Up
Make it so users can get to this portal directly from the main website without having to log in to a separate platform.
1 vote -
Allow discount codes to be editable and be able to create excluded dates within them.
Currently, discount codes are not editable, which means you would have to delete one and recreate it - but if you try to use the same code, it won't allow it.
It would also be extremely beneficial if you could make discount codes for a long period of time but with exclusions, for example:
If I created an off peak promotion and I wanted it to be valid between October 1st - April 1st but I did not want it valid for peak holidays like Christmas/New Year (16th Dec - 2nd Jan), February half term or Halloween. It would be…4 votes -
Make Notices to Owners filterable
I would like to notify Owner's, not only when there is a new booking, but also when there is a JUST a Date Change to a booking. Currently, anytime there is any change, even just adding, say, a new phone number, or # of guest, Owner's get another notice.
1 vote -
Show all Owners under Owners Tab
I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.
4 votes -
2 votes
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Promo Codes
On my direct marketing I want to include a promo code but I don't want to allow certain dates to be booked with this code i.e. peak times.
It would be great if I could select one or more date groups to exclude.
3 votes -
guidebook Marketplace
Let people do multiple purchase in the merket place, at the moment people can buy 1 item at the time and do everything again to buy a second item.
3 votes
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