25 results found
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Keep responses to emails in the same thread.
When communicating with a guest, it would be helpful if the guest sees the relevant communication in one thread, instead of each response opening a new email thread.
18 votesCould you please provide more information, and maybe screenshots? We do not understand this request. In the Inbox, all the messages related to a particular booking/guest already appear in the same thread. Thank you.
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1 vote
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Attesation Tax
Show attestation information
1 vote -
Hold payments from vouchers for future guests
Hold payments for vouchers that are paid in advance for guests
2 votes -
Customize field name in email notification when pre-arrival form is submitted
Customize email notification when the pre-arrival form is submitted. i.e. change MAIL guest for MAIN guest
1 votePlease provide more details for this requirement.
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Showing Agency details on all report types
Recently, there's only generated Owner reports having Agency logo along with other agency details (see attachment). It would be nice if those information is showing on other reports.
These report types don't have the Agency details on the generated ones:
- Financial reports
- Logistics and Job reports (in Logistics reports type)
- Property reports1 vote -
Have ability to change sub-reports for owner report
I want to select another sub-report used in the custom owner report.
6 votes -
Making links mobile friendly for Booking.com guests
We currently have to resend links to most BDC guests as the current links to the pre arrival form and damage deposit don't work-especially when try from a mobile as the links are broken.
4 votesHello Lee-Ann, would you please provide a screenshot of the problem, so we can see it in context? Thank you.
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Not translate guest names when translating messgaes
Some of our guest names are in Dutch and when we translate the messages to English it also translates the names of our guests.
1 voteI am afraid this is coming from your native browser translator. Please provide a screenshot.
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Receipt should display the amount paid and not the reservation total
The receipt should show the actual amount paid by the guest and not the order total. If a guest has a balance left or has not paid for the security deposit, it is inaccurate for their receipt to include this.
8 votes -
We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages?
We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages she will receive. consolidating all the booking reservations into only one message?
2 votesSorry I don't understand what you mean with "limit the barrage of automated messages". Please explain.
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Have option to exclude Agency logo from direct booking site
the logo with the line red. We just need like a property listing without a brand name and logo to share to other companies so they would contact us, I would appreciate if you can give me answer as soon as possible
1 voteCan you please clarify your request, maybe provide a screenshot? Thank you.
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Be able to edit the "Security deposit returned" option.
Be able to edit the "Security deposit returned" option.
1 votePlease explain what is requested here with more details. Thanks.
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2 votes
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Payment Information
It would be nice if there was a drop down for payments received. Instead of only saying charge, maybe it should say Payment or Refund and an additional box that says "Payment Type" (Check/Check#, Credit Card, Other".
3 votes -
Short-term and long-term cleaning fee on Booking.com
I want to apply short-term and long-term cleaning fee on Booking.com just like Airbnb does
1 voteWould you please provide more information about this request? We do not find information about this capability in Airbnb, and would need to better understand the charging scheme you would like to apply to cleaning fees depending on the length of stay. Thanks.
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Customize website
I would ideally like to change how we come up in a search. I.E. our listing doesn't come up unless a group of 6 or more is looking for a home
2 votes -
Allow include the custom field from Guest Pre-Arrival Form
I want to be able to have a custom field from the guest section of the field catalog and drop it into the report
6 votesPlease clarify the requirements.
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SMS triggers fired to Phone Number field
It would be better if the SMS triggers would be associated with cell phone instead of phone, Just in case If a customer puts their home phone in the phone field and cell phone in the cell phone field
3 votes -
1 vote
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