208 results found
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Flexible Calendar Search Option (Like Airbnb)
With guests now being flexible to travel, lets add a flexible calendar search option on our Hostfully direct websites similar to Airbnb's new "I'm Flexible" search option.
2 votes -
export all contacts
I just learned there is no way to export all of our contacts. I imported about 8000 contacts when I migrated. Now I cant' get them back out in addition to new contacts I've earned since migrations. Also, there is no way to get a report of all contacts from guest info forms. What's the point of collecting them if we can't get them out? Please help this one is critical.
1 vote -
Protection against fake inquiries
It seems I have been getting more fake inquiries from bots when I post our direct book link in social media posts. It would be nice if we could have an extra layer of protection from bots.
4 votesThe system provides ways to automatically mark fake inquiries as "Duplicate" and an action to "Ignore" inquiries you deem non relevant.
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Owner credits
Allow owner credits to be created in the owner adjustments section, not just expenses.
1 voteHello, it is already possible to grant owner credits by inputing negative values in owner adjustments. Please see the last part of this help document as an example. Thank you for your feedback.
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Initial message guest sends through to appear in inbox
It would be good if the initial message a guest sends through when they book the property through a third party platform appears in the inbox thread like it would on Airbnb. So you don't have to go looking for it under the guest Notes section.
4 votesThis is already the case - messages sent by guests appear in the Hostfully Inbox by default.
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Collect "Client Information" at direct booking...
When a guest books our home through "Hostfully" or the "Booking Widget" that is integrated in our website, we do not get their Address, city, state, zip of the client... This is important information that is needed as a host. At minimum I would expect this information for the person responsible for the booking.
We don't send the Pre-Arrival form to the guest until just 30 days prior to check-in to obtain the latest information about all guests staying in the home. However, we take bookings in advance several months prior to check in. This should be required information prior…1 vote -
Make template colors customizable
Branding is a big deal for our company and I've worked really hard to have brand consistency. Some of the pre-done templates have Hostfully's brand colors and we want to be able to change the colors to our brand.
1 vote -
Display Discounted / Fixed Monthly Pricing - Airbnb "Long Term Stays"
Airbnb allows you set a discounted monthly rental price for anyone shopping out 30+ nights or more. This discounted price is incredibly appealing for prospective guests to consider when renting out a month or more stay.
Currently the direct booking site only allows a view for a SUM of all nightly rates. You can imagine how large this number can appear if a guest is booking out for say, 78 nights.
In COVID environment we are seeing a ton of long term guests who are able to work remotely. By enabling a discounted monthly rate we can more effectively capture…
2 votes -
Notify us that a direct booking inquiry is in our pipeline
Currently, we are not receiving any notifications that someone has inquired about availability unless we log in and look at our pipeline directly in Hostfully. The mobile version is awful and hard to navigate to see this (another suggestion I have submitted).
If a person inquires as a direct booking via our website where the Hostfully URL or widget is being used and they are requesting info, booking direct is preferred for us. Please send us an email so that we can communicate with the prospective guest in a timely manner.2 votes -
Tax Collected should stay separate in its own column and not added to Agent Due nor Owner Due. It skews Payout to Owner and 1099 for Agent.
Tax is lumped onto either Agent Due or Owner Due. I have to create an Owner Adjustment each month to deduct from owner payout.
If added to Agent Due, then it skews Agent Total and Owners do not understand Agent % and have questions, as well as inaccurate 1099NEC totals at end of the year. Let's leave out Tax Collected from either column or give us the choice to not add it to either.Need more flexibility with Monthly Statements. Enhanced Reports did not address flexibility to Monthly Statements. Thanks!
1 vote -
Add bookings to our calendars directly from the booking widget
Calendar widget to add bookings to our calendar. Looking for the ability that when a booking is confirmed, we receive an email with a link to add the booking info to our calendar on our computers/phones.
2 votesWhile the Booking Widget can't add bookings directly to calendars, you can use our Zapier integration with Google Calendar. Once there's a new booking in Hostfully, it will be "zapped" to your Google Calendar. Further details can be found here: https://help.hostfully.com/en/articles/4747660-how-to-enable-zapier-and-create-your-first-zap
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Integrate with JotForm
integrate with JotForm. I send out a questionnaire/contract to each guest, and integration with them would be awesome.
2 votesAs much as we would like to provide a Jetform integration, at the moment, their API does not support pre-filling of form data (see attached). What you can do is to use our Zappier integration to achieve an integration. See https://zapier.com/apps/jotform/integrations
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Notification to owner or agent for a stay payment not completed
Sometimes we authorize people to pay not full payment at reservation, but the system but the pms do not send notification for stay not pay in full
2 votesYou can easily set a notification for such cases by using a complex trigger and setting it up as described on the attached screenshot. Essentially you can send a notification to yourself if the booking is not paid in full 1 day before the check-in date. (you can adjust the timing as you see fit).
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Add Rental Rules to Booking.com and VRBO
Extend Rental Rules to other platforms other then just Airbnb and Hostfully. VRBO and Booking.com bookings currently don't receive them.
2 votes -
Show all properties on map!
Right now it's showing only one page at the time, so we properties that are on page 2 are missing all traffic
1 voteWe already provide this capability.
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Split Listing based on timeline
List two properties as one and split them at a certain date if not booked? And automate that process.
Example: I just signed a 3br house with a 2br guest house that I would like to list as a single property until 30 days out. At that point both would also be listed individually if it hadn't been booked.
What I am envisioning is having three listings:
1: Both houses listed as one, 5 bedroom property
2: Main house only
3: Guest house only
30+ days out, only Listing #1 would be active.
0-30 days out, if listing #1 had…
1 vote -
Ability to Create Multiple Search Widgets
There's a use case where a client may want to create individual web pages for each of their locations, and would want different search widgets for each web page.
Each search widget would only show properties for that location. This could be achieved by using "tags" within the product to group properties.
5 votesYou can already do this today by setting tags on your properties, retrieving these properties by tag via the API, and passing the property UID dynamically do the booking widget.
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Cancelation & Reservation Status
Currently, there is no option to download a report to show the cancelations. I would like to see on the "Financial Reports"
1. a column for Reservation Status which shows the reservation is booked (reserved), canceled, hold, waitlist, etc.
2. all cancelations, waitlist, hold reservations are listed on the Financial Report report. The report will display all the reservations are entered into the system and it can be easily converted as a chart or different presentation methods.8 votesThis is available under Main Menu / Enhanced Reports / Financial Reports.
Create a customized report, click on the Filters and select the lead status you need. Cancelled is part of the lead statuses in the filters.
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Make sure all data is loaded property on property settings
So this has happened:
I have opened all properties that we have to change the booking lead time.
When I finished doing all these changes I saved all settings.
But because hostilely didn't loaded the Currency setting when I saved it was changed from GBP to USD
and I got 2 bookings that are now too low of a price because of the wrong currency.
It would be nice to fix this
1 vote -
Allow downloading all Customer's data
In Pipeline > See All Customers, I can have the guest's data, but if I want to download it, I have to manually click on each induvial letter, drag to copy, and then pace them into a spread sheet 26 times to pull emails.
If there's a button to download everything upon a click, it would be much better.2 votes
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