737 results found
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Export number of messages sent/received per property
It would be helpful to have a way to extract or report on the number of messages sent and received for a specific property. This would allow us to better track communication volume and workload across our listings. Ideally, this data could be filtered by property and time range, and made available for export.
1 vote -
Ability to customize name of order adjustment so it can be pulled separately in report
This seems a ginormous oversight on the part of Hostfully, which could be very easily fixed - by not pooling together Fee / Service / Resolution adjustments into the one variable "Fee adjustment", and instead having a separate variable for each so they can be pulled in report separately.
9 votes -
Show property created date in the product
We would like to see when the property was created and how long it has been in the system. This is not visible in the UI
2 votes -
Guest referral program
I am interested in setting up a system where travel agencies and other external partners can earn a commission (for example, 3%) for referring guests directly to our properties managed through HostFully. This would be separate from any internal programs currently offered by HostFully.
3 votes -
More sample response in API doc besides 200
I'd love to possible error responses (e.g., when a cancellation fails) to be included in the API documentation.
At the moment, it looks like only the successful 200 status is documented, so having details on other response scenarios could be really helpful for integration and error handling.
1 vote -
Add service providers as team member option
Currently service providers are only available at mobile end. But it will help bein able to create service provider as team members: with customized access / features so that you can choose what they can see and do.
Currently the associate role would eventually have access to all message threads, and pricing for the reservations, which is not great for a cleaner to see.
2 votes -
Improve team performance graph on Analytics page
Add Rental Revenue as an optional metric in the Team Performance graph
Include a filter to exclude canceled bookings
Display values with decimal precision instead of heavy rounding
2 votes -
Booking.com leads - Actions tab - Change Stay date
Automatically calculate the additional amount when changing the stay date of Booking.com reservation from Hostfully. At the moment, we have to manually calculate the new price when changing the checkout date for extend.
4 votes -
Display rate multiplier in order details
Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%
4 votes -
API for the secured Guidebook link
I use a messaging platform, I'd like to be able to import the secure link so I can build automated templates using the variable coming from the API,
2 votes -
Have a report to show messages metrics
Is there some sort of report where we can see metrics on messages? Such as busiest and slowest times of days based on the number of new messages and inquires that come in, and how quickly they are being replied to
4 votes -
Metric in Analytics on how many people viewed the properties
Have a metric in Analytics on how many people viewed the properties
2 votes -
Ability to ask guests on check out flow for consent to receive SMS texts
The goal is to get the guest to consent to receive text messages from our company as part of the check out process.
3 votes -
Phone field mandatory on our Direct Booking site.
Make Phone field mandatory on our Direct Booking site.
50 votes -
Add different times on triggers
I am requesting to have the ability to have the automated message "1 day before check in" to be sent earlier in the day. to have the option of different times
13 votes -
Children rates different from adults - extra guests
extra guest rates could be personalized if it was and adult or child
2 votes -
2 votes
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Add inbox analytics to reporting
Our team is trying to see when we receive the most messages to put together a schedule for our employees that makes sense. Knowing how many messages we receive in a week or weekend will allow us to know how many team members should be on at once to assist guests.
1 vote -
Integration with Host Co.
Support direct integration with Host Co. https://www.thehost.co/how-it-works
4 votes -
Integrate with Swikly
Integrate with Swikly for deposits and more
3 votesThanks for contacting Swikly and letting them know of your interest for this integration.
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