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  1. We've had 2 renters leave our cabins in disastrous condition. We do not want to rent to them again. We are set up on channels with instant booking but do not want them to be able to book. We need a block feature.

    1 vote

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  2. For Multi Unit properties, availability is calculated at the unit type level on a nightly basis, similarly to hotel inventory. This means that if there is at least 1 available unit for each individual night of the requested stay, Booking.com can consider the reservation bookable, even if the availability comes from different physical units across those nights.

    ​From the channel perspective, the stay is considered available because inventory exists for every night requested.

    Because of this setup, reservations may sometimes require manual reshuffling between units afterward in order to create continuous availability for the guest stay.

    This creates the…

    1 vote

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  3. It would be very helpful if the Short Stay Premium feature could work with other channels. This would allow for a more consistent pricing strategy across platforms and better control over short-stay profitability.

    10 votes

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  4. Capability to send SMS messages via API

    5 votes

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  5. Integrate with Tiket.com

    1 vote

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  6. Would be useful to have the ability to configure specific dates for our VRBO's mobile and member discounts.
    This is possibile within Vrbo but not while being connected with Hostfully.

    Also, VRBO confirmed this is supported by other PMS.

    2 votes

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  7. Example:
    - A webhook signature (HMAC or shared secret)?
    - A specific header we should validate?
    - IP ranges we can allowlist?

    We want to make sure we can confirm that incoming webhook requests truly originate from Hostfully and prevent spoofed calls.

    2 votes

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  8. Hosts using the VRBO integration through Hostfully are no longer able to file damage claims directly through VRBO as they previously could when not integrated.

    When not using an integration, VRBO provides a built-in host protection and claim process that is included in their service fee structure. However, once a property is integrated through a PMS (such as Hostfully), hosts are redirected away from VRBO’s native claim system and must handle damage-related issues through the PMS workflow instead.

    This creates confusion and concern for hosts, as it feels like:

    The claim process is no longer directly accessible through VRBO
    The…

    1 vote

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  9. Currently, the /api/v3.2/owner-adjustments endpoint does not support filtering by start and end date. When iterating through properties with long history (for example, multiple years), the payload becomes very large and difficult to process efficiently.

    Please add optional query parameters such as:

    • startDate

    • endDate

    This would allow partners to limit results to a specific time window and significantly reduce payload size.

    2 votes

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  10. We receive a text message when n integration is disconnected from our platform. However, the text message does not include the integration name which makes it very difficult for us to understand which was the integration that was toggled off. It would be super helpful to include the name of the integration with the text message. Thanks!

    1 vote

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  11. Have a field to retrieve how much a guest paid for the Pet Fee in a booking.

    8 votes

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  12. I would like to connect one property to one PriceLabs account, and other property to a different PriceLabs account.

    2 votes

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  13. 1 vote

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  14. PM would prefer that the invoice information in Extranet not be overwritten, as the listings may belong to different owners or countries and having separate invoice details is important.

    3 votes

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  15. Have a field to retrieve how much a guest paid for the administrative fee, management fee and service charge in a booking.

    6 votes

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  16. For blocked dates on calendar, it would be tremendously more useful to shows notes on tooltip instead of "blocked by agency".

    3 votes

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  17. per property - per channels

    63 votes

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  18. Post VRBO Commissions on each booking View Order. You have this enabled for Booking.com, but we have to look up VRBO commissions on VRBO platform. VRBO bills commissions in batches, so this is hard to find and include on Owner Statements at the end of each month.

    2 votes

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  19. The purpose of a Property Management Software is to support dynamic pricing, flexibility, and conversion—especially for direct bookings. A major gap right now is where and when discounts can be applied.

    Direct-book guests don’t always use promo codes, and many inquiries come through our website specifically so we can interact, quote strategically, and close the sale. Sometimes that means offering a custom discount based on dates, length of stay, or guest budget after the inquiry is submitted.

    Currently:

    Promo codes only reduce Rent (pre-tax) if the guest knows and applies them at the time of inquiry.

    If a promo code…

    1 vote

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  20. VRBO operates in USD, but many properties around the world are priced in other local currencies. In addition, some countries cannot use Stripe due to country-specific restrictions or agreements, which prevents certain properties from connecting to VRBO directly.

    As a result, these properties often have to rely on iCal connections instead of a full direct integration. The downside is that iCal is limited and does not support full dynamic syncing, which can reduce exposure, efficiency, and potentially booking traffic.

    A practical solution, which I have seen other PMS platforms implement, is to allow the system to take the property’s base…

    1 vote

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