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  1. We would like to see when the property was created and how long it has been in the system. This is not visible in the UI

    2 votes

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  2. switch a unit type/ multi-unit property back to a standalone property.

    7 votes

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    received  ·  0 comments  ·  Multi-Unit  ·  Admin →
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  3. I am interested in setting up a system where travel agencies and other external partners can earn a commission (for example, 3%) for referring guests directly to our properties managed through HostFully. This would be separate from any internal programs currently offered by HostFully.

    3 votes

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  4. I'd love to possible error responses (e.g., when a cancellation fails) to be included in the API documentation.

    At the moment, it looks like only the successful 200 status is documented, so having details on other response scenarios could be really helpful for integration and error handling.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  5. Currently service providers are only available at mobile end. But it will help bein able to create service provider as team members: with customized access / features so that you can choose what they can see and do.

    Currently the associate role would eventually have access to all message threads, and pricing for the reservations, which is not great for a cleaner to see.

    2 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  6. Add Rental Revenue as an optional metric in the Team Performance graph

    Include a filter to exclude canceled bookings

    Display values with decimal precision instead of heavy rounding

    2 votes

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  7. Automatically calculate the additional amount when changing the stay date of Booking.com reservation from Hostfully. At the moment, we have to manually calculate the new price when changing the checkout date for extend.

    4 votes

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  8. Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%

    4 votes

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  9. I use a messaging platform, I'd like to be able to import the secure link so I can build automated templates using the variable coming from the API,

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  10. Is there some sort of report where we can see metrics on messages? Such as busiest and slowest times of days based on the number of new messages and inquires that come in, and how quickly they are being replied to

    4 votes

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  11. Have a metric in Analytics on how many people viewed the properties

    2 votes

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    received  ·  0 comments  ·  Dashboard  ·  Admin →
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  12. The goal is to get the guest to consent to receive text messages from our company as part of the check out process.

    3 votes

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  13. Make Phone field mandatory on our Direct Booking site.

    49 votes

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  14. extra guest rates could be personalized if it was and adult or child

    2 votes

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  15. 2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  16. Our team is trying to see when we receive the most messages to put together a schedule for our employees that makes sense. Knowing how many messages we receive in a week or weekend will allow us to know how many team members should be on at once to assist guests.

    1 vote

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  17. I am requesting to have the ability to have the automated message "1 day before check in" to be sent earlier in the day. to have the option of different times

    12 votes

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  18. Support direct integration with Host Co. https://www.thehost.co/how-it-works

    4 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  19. Integrate with Swikly for deposits and more

    3 votes

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  20. I find the AI "suggest an answer" very helpful way to commuincate with guests, however one issue I have found is if you don't answer the message from the guest immediately and then in the meantime, either the guest messages again or a triggered message is sent to the guest, the "suggest an answer" cannot be used, which is frustrating as it is a time saver. Is it possible for Hostfully to implement something, like swipe the message you wish to reply to (similar to whatsapp). Thanks.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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