Settings and activity
246 results found
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19 votes
Keith
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73 votesKeith
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8 votesKeith
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8 votesKeith
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10 votesKeith
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2 votesKeith
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6 votes
An error occurred while saving the comment Keith
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We should be able to search by ANY of the relevant guest information.. Phone number, email, Name, or check-in date range.
Keith
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8 votes
This is a great suggestion and we're designing support for it.
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3 votesKeith
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5 votes
An error occurred while saving the comment Keith
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The entire inbox is frustrating..
I want to see the listing related to every message I get. and sometimes the same guest has booked 2 different place and I have no idea which message thread a message relates to
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14 votesKeith
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27 votes
This is currently planned for Q2-Q3 2023
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3 votesKeith
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3 votes
An error occurred while saving the comment Keith
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So many improvements need to be made to the direct booking site, but this really should be on the top of the list.
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7 votesKeith
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24 votes
An error occurred while saving the comment Keith
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100% agree. I get that the principle of this is to adjust for channel costs, but there may be other factors. Some listings may have payments by booking and others not, for example, which changes the risk/costs.
There are many other valid reasons as well.
I'd like to see this done as follows:
At the top of the channel screen list the "default price adjustment" (like the default cancellation policy):
Then at each listing have a toggle "override price adjustment" which adds a number field if selected.While we're at it, I'd like to see the cancellation policy per listing here too (but I think there's already a request open for that).
Keith
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3 votesKeith
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An error occurred while saving the comment Keith
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Ideally this would be a fill out field that autopopulates from the existing customers . The same way credit card fields and google search result suggestions work.
if I choose one of the generated options, it fills out the remaining fields, if not I keep tying and it's assumed to be a new owner.
Another place this would be good is from the owner's page.. Currently all I can do here is "send an email" I'd like to be able to edit an owners contact info and from there link them to properties.
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18 votesKeith
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31 votesKeith
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2 votes
An error occurred while saving the comment Keith
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I'm not sure how this would simplify your accounting. VRBO guests could also purchase Marketplace items directly and not as part of the initial payment workflow.
In either case, you'd still have to reconcile revenue that goes through one stripe account so having hostfully allow you to specify a separate account for some of these transactions doesn't eliminate or even reduce your accounting overhead.
That being said, if it's coded properly internally, I wouldn't imagine this is a difficult add.
my .02
Currently you can delete the automated review and then just manually send one.
I've not seen a place where this didn't solve my problem.
what I'd like is to have a set of "bad review" templates or even "good review" templates
and choose which one to send.
for automated messages I'd want to select which of my templates get randomly chosen.
also, when the same guest has multiple stays it'd be nice if they didn't get the same review repeatedly.