Settings and activity
328 results found
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2 votes
Keith
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9 votes
An error occurred while saving the comment Keith
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35 votesKeith
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11 votes
An error occurred while saving the comment Keith
commented
Agree. Access control lists for viewing more stuff is the way to go here
Id like to see more ACLs for employees and vendors also
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19 votes
We will have a new trigger entitled "Booking updated | date change" that will only fire if the booking has a change of check-in or checkout date. Then we'll also have the breakdown of "Booking updated | check-in date" and "Booking updated | checkout date" to dissociate between a change on check-in date vs checkout date.
Keith
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An error occurred while saving the comment Keith
commented
These should all be separate triggers
Financial changes.
Date/time changes
Meta data/notes/names changes -
20 votes
Could you please provide more information, and maybe screenshots? We do not understand this request. In the Inbox, all the messages related to a particular booking/guest already appear in the same thread. Thank you.
Keith
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77 votes
An error occurred while saving the comment Keith
commented
I do like the receipt template now in inbox
Along with pdf version there should be an image version
This will get into Airbnb and other channels that might not support pdf
An error occurred while saving the comment Keith
commented
I'm not sure how to generate any kind of receipt. I get requests for them all the time and have to make them manually.. it's very annoying.
Keith
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11 votesKeith
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3 votes
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1 voteKeith
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2 votesKeith
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Keith
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11 votes
An error occurred while saving the comment Keith
commented
I find this odd also. it should just be part of the "rent"
Alternatively, we should be able to assign this to a field.
In our case, the rate multiplier offsets the platform cost, we deduct this prior to computing our split with the hosts.
so for us I'd like this rate multiplier to be a "platform fee". but I agree "rate multiplier" is bad.
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79 votes
An error occurred while saving the comment Keith
commented
In addition, if we could use variables int he subject lines that would reduce the number of templates we have.. many have the same content but we need more identifiable headlines like: "your stay at <<property_name>>"
Keith
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7 votesKeith
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6 votesKeith
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An error occurred while saving the comment Keith
commented
While hotels.com isn't specifically listed, I thought that it was part of VRBO expanded distribution network:
https://help.vrbo.com/articles/What-is-the-Expanded-Distribution-Network
In looking further, I don't see any of our vrbo listings on hotels.com so this may be either a function of getting vrbo to market them or maybe hostfully does have to implement a separate hotels.com API.
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54 votesKeith
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27 votesKeith
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8 votesKeith
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7 votesKeith
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4 votes
An error occurred while saving the comment Keith
commented
agree.. the commission rate should stick with the commission at the time the booking money was handled.
I can see some challenges here.. does the commission change on a given date? does it apply to existing future bookings or just new bookings?
I think this is a bit of a complex task.
We do our own owner billing so we handle this in our system, and once a booking is processed it's commission rate is computed then and not recomputed later.
not sure how hostfully would manage this for a wider variety of use cases.
Airbnb doesn't support this.
They have length of stay discounts
So effectively when doing this on Airbnb you raise rates across rhe board then add length of stay discounts to get the rate to what you need for various lengths of stay
I suppose Hostfully could do the math to make this work but that seems risky and complicated. And guests will see too high a price if they search without dates
And if you iluse their custom promotions those will be based on a higher base rate
I like this idea. I think it might be tough to get right given Airbnb doesn't support this directly