Settings and activity
304 results found
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1 vote
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91 votes
Keith
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3 votes
An error occurred while saving the comment Keith
commented
Ideally this would work like Airbnb.
you unblocking dates should break the current block into 2 (one before and one after).
as it is, we need to delete the block and then add 2 new ones with some risk that a booking sneaks in while we're doing this manual work.
I'd like to select dates that may already be blocked, and then unblock them.
Keith
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1 vote
An error occurred while saving the comment Keith
commented
why doesn't this have more votes?
IMHO, all the things you need to do to a listing should be doable from the listing page.
Similarly all the things you might do to a bunch of listings should have a way to manage multiple listings (like the channels, etc.)
Keith
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102 votes
An error occurred while saving the comment Keith
commented
I'd like to set the commissions per property and separately specify the owners for the property.
In the ideal case, we would have access control lists for different owner/property combinations:
example:
owner 1 can see booking value for property A
owner 2 can block calendar for property A
owner 3 can do everything for Property Aowner 3 can only see booking value for Property B
owner 2 can do everything for property B.Owner 1 gets owner notifications for property B but not property A
so basically for each owner access item, we can decide which owner gets that item for each specific property.
in the ui when we are looking at the owner (from the owners page), we should be able to "select propertie"
the list of properties comes up with columns for each access control. we just check them off and click apply.
Similarly, perhaps from the property owner view, we get a list of owners with the same checkboxes (filter like we get with the other property or reviews pages)
An error occurred while saving the comment Keith
commented
Also need to be able to edit owners..
we can't change their email or phone number.. it's silly.Keith
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11 votesKeith
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4 votesKeith
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6 votes
An error occurred while saving the comment Keith
commented
You can delete scheduled messages for any booking.
How would one determine before booking which bookings do or don't need an automated message?
I can see this might be possible for a manually entered booking. But I would guess the use case is pretty limited
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71 votesKeith
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An error occurred while saving the comment Keith
commented
You can use the raw HTML edit mode and use HTML tags to set the font. This is what we do. It isn't ideal.
On the template editor click [</>] and it will show the raw HTML
If you have some other HTML editor you can create things the way you wish with the first you decide then copy and paste that HTML in here
To see it live click the same button to toggle back to display mode
Ideally hostfully could just integrate tinymce which is my go to text area editor. Would probably take less than a day of engineering time
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5 votesKeith
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1 voterequires more information · 1 comment · Property Management Platform » Pipeline & Lead Assignment · Admin →
An error occurred while saving the comment Keith
commented
I'm not sure what kind of checklist you are seeking .
We have cleaning and inspection checklists and innoersonnchdckin things. We use the integrated software for these (open to teams)
I'm curious what checklist you need/follow that would be needed for the pms/booking engine side
Most of our tasks are automated (send check in instructions. Collect payment, etc.)
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13 votesKeith
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7 votes
Thanks for your feedback - we can certainly address the labelling of blocks with creator name and creation time in a first phase.
Keith
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An error occurred while saving the comment Keith
commented
I think there just neds to be much more detailed change logging.
If like to see a record of any changes. Blocks booking dates/times. Price changes for existing bookings (not all automated price updates)
It would be nice if we could select which category of log item we would share with owners
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14 votesKeith
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8 votesKeith
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12 votesKeith
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16 votes
We're reviewing this, but please be aware that the system provides a great way to handle reservations with pets. Please see documentation at https://help.hostfully.com/en/articles/6812445-how-to-create-an-optional-pet-fee
Keith
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13 votesKeith
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16 votesKeith
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31 votesKeith
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Doesn't this work already.. if you use variables for the check in time, and you update the check in time on the reservation, then the new check in time will appear in the message when it's sent out.
I believe the schedule just triggers applying the template at the time the message is sen't. it doesn't pre-generate whole message.
So I think that *may* solve your problem? or do I misunderstand the issue?