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  1. 77 votes

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    Keith commented  · 

    Most critical is that for longer stays, (several months) guests should be able to pay a month at a time .

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    Keith commented  · 

    For stays longer than 30 days or would be ideal if it worked similar to Airbnb.

    They collect 1 month at a time which is typical of a long term stat/lease

    People booking 120 day stays often can't afford to pay the whole thing

    There does need to be a different payment threshold setup for intermediate length stays vs short term stays

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    Keith commented  · 

    What might work here is to just allow "partial" payments at any time.

    Anyone can use the payment link to pay whatever portion they're responsible for.?

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  2. 8 votes

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    Keith supported this idea  · 
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    Keith commented  · 

    I want to go further with these.

    for example.. if a guest needs to take the trash out, I'd like to remind them the night before... but only if the trash day is during their stay or on their checkout date.

    I'd also like to remind people of street cleaning or other things that might get them a ticket. (street sweeping the first and third monday of the month, as an example)

    no need to remind people of wednesday trash if they're only staying on the weekend.

    so along with seasonal / date based messaging, there should be day of week, day of month, etc.

  3. 22 votes

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    Keith supported this idea  · 
  4. 37 votes

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    Keith supported this idea  · 
  5. 47 votes

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  6. 4 votes

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    Keith shared this idea  · 
  7. 6 votes

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    Keith supported this idea  · 
  8. 15 votes

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    Keith commented  · 

    Ideally there would be triggers for various changes. As each type of change may require different notification or actions

    Change in length of stay affects cleaning

    Change in names may require notification to a front desk

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  9. 6 votes

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  10. 1 vote

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  11. 3 votes

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    Keith supported this idea  · 
  12. 4 votes

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    received  ·  0 comments  ·  Guidebook  ·  Admin →
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    Keith supported this idea  · 
  13. 7 votes

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    Keith supported this idea  · 
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    Keith commented  · 

    the large text field should have the same HTML editor as all the area's where we might have such information.

  14. 9 votes

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    Keith commented  · 

    This might render the rental conditions non-binding.
    I suppose hostfully could add an option to remove the, but it seems like they'd just be openening people up to problems.

    In order for a contract to be legal I think this information is necessary.

  15. 12 votes

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    Keith supported this idea  · 
  16. 14 votes

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    Keith supported this idea  · 
  17. 3 votes

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    Note that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.

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    Keith commented  · 

    we apply safely insurance to every reservation after talking with them they convinced us to dispense with security deposits since they'll cover damages.

    We add the safely insurance fee as a guest paid expense so instead of paying a security deposit, they pay for insurance and we get a higher level of coverage and protection and the guest is protected.

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  18. 4 votes

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  19. 21 votes

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    Keith commented  · 

    this may be a function of the remotelock API.

    I use jervis.systems for lock code management. I'm able there to specify the buffer time. it does appear to import the check-in times, but this is done at time of booking, so if we change it (say, after a guest is approved for early check-in or late check out) the codes don't get updated with the new check-in time,

    but we set each property in jervis to activate the code 1 hour before check-in and 1 hour after checkout but you can set this per property.

    I'm not sure, but perhaps remotelock has similar setting?

  20. 37 votes

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    Keith supported this idea  ·