Settings and activity
10 results found
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1 vote
Caroline Lewis shared this idea ·
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14 votes
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29 votes
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10 votes
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48 votes
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7 votes
Thanks for the idea.
What kind of setting would you need for this app notification mgmt feature?
- type of app notification: new lead, new message
- filter to specific channels, specific properties, ...?
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24 votes
Note that we already support holds, they are called "Additional charge" - please see documentation at https://help.hostfully.com/en/articles/3032124-using-the-additional-charge-option
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65 votes
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30 votes
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8 votes
I agree with this and would like to take it a step farther. I would like to put in a request that allows system based triggers and complex time based triggers to work together. For Example, we should be able to send an email when a booking is confirmed and a time based trigger is true. For example When a booking is confirmed, and the stay is longer than 3 days, send an email etc. Or "when a booking is confirmed" and Stay begins in less than 3 days, send an email. Just seems weird we have to choose between system triggers or time based triggers. When you select complex trigger it is only time basesd. Not having this feature means that my "booking confirmed" message has to have every single piece of info in it. We woud prefer to do a drip type system where the first day they get a booking confirmed message. Then 48 hours before the get additional information. If we set this up, then theoretically our guests who book last minute could get multiple emails at the same time. I can't find a way around getting the last minute guest the info they need without overwhelming all of my other guests and the last minute booking guest. I know this may not make sense at first look. But it's just not working to let us create triggers when we want them. I want to be able to differentiate a chain of emails for guests who book far in advance from guests who book last minute.