Settings and activity
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38 votes
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11 votes
Thanks for the idea.
What kind of setting would you need for this app notification mgmt feature?
- type of app notification: new lead, new message
- filter to specific channels, specific properties, ...?
Tam Liggett
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6 votesTam Liggett
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35 votesTam Liggett
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32 votes
We will have a new trigger entitled "Booking updated | date change" that will only fire if the booking has a change of check-in or checkout date. Then we'll also have the breakdown of "Booking updated | check-in date" and "Booking updated | checkout date" to dissociate between a change on check-in date vs checkout date.
Tam Liggett
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33 votesTam Liggett
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26 votesTam Liggett
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1 voteTam Liggett
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9 votes
An error occurred while saving the comment Tam Liggett
commented
Great idea! I like how you say "promo" code vs. "discount" code. Please vote to have the name changed from "discount" code to "promo" code. Thank you!
Tam Liggett
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8 votes
An error occurred while saving the comment Tam Liggett
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This would be very helpful. In addition, please show the details of the nightly rate.
Tam Liggett
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4 votes
An error occurred while saving the comment Tam Liggett
commented
People book a place based on the nightly rate and compare properties based on the nightly rate. This is critical for owners to compete against hotels and other vacation rentals.
Tam Liggett
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1 voteTam Liggett
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3 votesTam Liggett
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26 votesTam Liggett
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11 votesTam Liggett
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3 votesTam Liggett
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87 votesTam Liggett
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10 votes
An error occurred while saving the comment Tam Liggett
commented
People make decisions when booking a place on the nightly rate - not on the total (the total comes later and they do they care when comparing. All they compare is the nightly rate). Not displaying this is absolutely harming us owners. This is a CRITICAL upgrade. Every property management software system out there displays the nightly rate. Expecting a guest to get a calculator out so they can figure out the nightly rate is horrible. If I were a guest, I wouldn't waste my time and I would book somewhere else. Not displaying the nightly rate is harming our business. Would you ever book a hotel room or anywhere else if you couldn't see the nightly rate? This is not only the invoice (businesses require by the way) but the display before they even make a decision.
Tam Liggett
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27 votesTam Liggett
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11 votes
An error occurred while saving the comment Tam Liggett
commented
Absolutely essential. Guests booking directly want to see the nightly rate and business travelers have to have this on their receipts for expense reporting reasons. The total is a deterrent. It shocks people and they don’t want to get their calculator out to compare to other properties and hotels. It is absolutely essential that this get corrected and be on the next update so guests don’t think we are hiding something in this total. They have to be able to see the nightly rate so they understand how we are calculating the total. Please fix this. It is critical and an industry standard.
Tam Liggett
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We should receive notifications for anything that has to do with a guest contacting us.
- new question
- reservation alteration request
- cancellation
- emergencies
- guest left a - * review
This is VERY important.
Please fix this in an upgrade and allow people to turn notifications off if they don't want to be notified about what's going on with their business. Most people running an Airbnb business want to make sure their guests are taken care of or want to know if a booking is pending/gets cancelled/etc. and if they are not notified about messages than they are unable to keep up and ignore their guests and major issues result from doing that - from people getting locked out to serious issues like fire alarms going off. It's critical that we get notified when a guest sends a message. This is standard practice from Airbnb and VRBO.
PLEASE VOTE!