742 results found
-
Support Decimals for Service Providers Cost
Currently, it's not accurate. I need to be able to add the exact cost of cleaning for accuracy. My cleans cost 48.52 each and I can only add either £48 or £49
2 votes -
Trigger new messages
When we need to transfer a guest’s reservation to a new location, it would be much more efficient if all the relevant information for the new place was sent automatically. Right now, we have to manually find and send everything, which takes up a lot of time. It would be great if, when a reservation is moved—whether before or after it begins—it could be treated like a new or last-minute reservation, and the check-in info could be automatically sent to the guest.
1 vote -
Pop up comments
Here are some examples of comments that could pop up for a guest account:
Do not book guest – Guest has a history of cancellations or issues.
Early check-in approved – Guest has confirmed early check-in request.
Pending pet fee payment – Guest owes payment for a pet stay.
Special request for quiet room – Guest prefers a quieter location within the property.Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.
VIP status – Frequent guest, provide exceptional service.
1 vote -
Add multiple-choice answer types for pre-arrival form
I want to have the option of adding multiple-choice answer types for pre-arrival form.
2 votes -
Make more editing options for the agency logo.
It could be really helpful to have some editing abilities for the agency logo.
9 votes -
5 votes
-
SMS or WhatsApp messages should show line breaks
the SMS templates should present with line breaks
10 votesWe will fix this. Now, please note that, while most modern devices and SMS apps will display line breaks as intended, older devices or certain carrier systems may ignore line breaks and display the message as a single block of text.
-
Remove Owner Adjustments from Owner Report
PMs who do not use Hostfully to record expenses would like the ability to completely remove the Owner Adjustment report from the Owner Report, instead of seeing the report with no data.
2 votes -
Hide Rate multiplier on lead detail
The rate multiplier is showing as a line item on lead details.
I want to have the option to hide it.
* Feedback: when adding a new "feature" maybe you should give the users options if they WANT to even use this feature instead of just implementing it with no choice.11 votes -
Translate day of week and month into the recipient language
In email templates, the day of the week and month abreviations are in English, also to French recipients. It should be translated into the template language.
On top of that, the date and month are inverted for us European. It's very confusing and makes us sound like a foreign automated company.
See attached printscreen: it should say "du mercredi 16 juillet 2025 au dimanche 27 juillet 2025"
1 vote -
House rules per channel
Be able to set house rules per channel.
5 votes -
Owner access to inbox only for their properties
I have some owners who would like access to view the inbox from multiple channels on one platform. Can there be a user permission added for them to View messages as well as an option for them to send messages that way they could only be given permission to send messages if allowed
3 votes -
Ability to block specific guests from booking or messaging
Make possible to block messages from unwanted guest or block unwanted guest to prevent bookings.
3 votes -
Ability to set different cleaning fees based on length of stay
Allow the cleaning fee to vary depending on the length of stay. For instance if a guest has a long stay of two months the cleaning fee should be double a typical 5 night stay.
11 votes -
Customise mobile app logo w/ each rental company brand (guest oriented)
If you're a non-hostfully user (aka don't know what Hostfully is), many times communication (texts or emails) or any other online presence look like scams or phishing, and therefore, are simply ignored if it's not branded like the rental company name. The more things are streamlined like favicons (on all browsers), logos on correspondence, guidebooks, the booking platform, etc. the more credibility it lends to the short term rental company and makes the user/guest have an easier, more understandable experience. It, also, makes our end of things less frustrating and time consuming because there is more acknowledgment and completion of…
2 votes -
3 votes
-
Set a complex trigger for "X" time after booking confirmation
Set a complex trigger for "X" time after booking confirmation
30 votes -
Share ID and car details with Service Providers
send the ID the guest upload in the pre-arrival information via a Whats app or E-mail to one of my service providers
2 votes -
Ability to adjust the tone of AI suggested responses in the Inbox
A software feature allowing users to adjust the tone of AI-suggested responses in a messaging inbox would enable users to modify the style and formality of automated replies to better suit the context of their communication. This feature could offer a range of tone options, such as formal, friendly, concise, or casual, which users can select from a dropdown menu or adjust via sliders. Once a tone is selected, the AI instantly rephrases the suggested response to match the desired tone, allowing for real-time preview and customization. This tool enhances communication by ensuring that AI-generated messages align with the user’s…
3 votes -
"Thank you" page after a direct inquiry
We would like to redirect to a thank you page once a successful booking inquiry is made through one of the booking widgets
1 voteCan you explain the reason why you need this page? Thank you.
- Don't see your idea?