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Property Management Platform - Web

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  1. It might be confusing between Minimum nights and weekend minimum nights in property settings. I just think people will think that the minimum stay requirement would override a minimum weekend requirement.

    It would be great to show a more detail in the tooltip to inform users that weekend minimum nights will override minimum nights field.

    1 vote

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  2. It would be great to show the pet count in the owner portal along with the cleaners calendar when you click on the reservation.

    1 vote

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  3. Support videos in the property pages

    1 vote

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  4. Provide more language options to the widgets (search, booking and calendar)

    1 vote

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  5. 1 vote

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  6. I want to set "Rate multipliers" for channel management integrations like Nextpax for rental united.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  7. it is a design choice, we do not match threads with reservation but guests, and not direct relation to leads. But as an improvement we may select the most recent reservation to send message

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. I want to able to import calendars into your system via Ical even the calendar was empty.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  9. Hi team,

    At the moment, the system doesn't support splitting 2nd payment into 2 or more payments.

    As a workaround, users should:
    1. Create manual payment link from Stripe > send to the guest
    2. Once the guest pays, Record a payment manually from Pipeline
    3. When the 2nd payment is due, the payment link will be sent to the guest with the correct amount

    That seems like a very overly-complicated way to handle this very simple use case. We would love to have an option to bill card on file and apply to balance feature to the platform.

    6 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  10. I don't want my staff to view the metrics shown on the Dashboard and on the Analytics page. I'd like to be able to hide it for specific roles or team members.

    0 votes

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    received  ·  1 comment  ·  Dashboard  ·  Admin →
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  11. Currently the description order is pushed from Hostfully to HVMI. want to be able to change the order (for example: I don't want Notes section to appear right after Long Description section)

    1 vote

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  12. Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  13. Our guests are confused by the request for "government ID." We would prefer for it to be specific and say "Driver's License or Passport.". We would love to edit such field on UI.

    6 votes

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  14. My cleaners see blocked dates as well as booked dates as the same color in Service Provider portal calendar, so they never know if its a check out or just a blocked date.

    It's much more helpful if we can have different colors for bookings blocks in SP portal.

    4 votes

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  15. The channel rate multiplier only applies to the nightly rate and not the extra guest fee.

    This may create some inconvenience for us and our property listings on AirBnB, VRBO, and Booking.com. We would be more than happy if this feature is taken into account.

    Thank you.

    3 votes

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  16. Currently, we could extract the status of the leads, however, once they become confirmed bookings, there's no way for us to keep track whether they were inquiries or instant booking or booking requests.
    It should be a report to show us the original status of a booking as we want to the conversion % from inquiries/booking requests to confirmed bookings.

    1 vote

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  17. I want to apply short-term and long-term cleaning fee on Booking.com just like Airbnb does

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  18. 2 votes

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  19. The trigger Day of the Week which is sent at 9:00 AM of the day. It's usually applied to all guests, including those checking out that day; however, sending this message to someone who is leaving doesn't quite make sense.

    To avoid any confusion, it may be best to modify the trigger so that messages are only sent to guests who are actively staying during the day. Additionally, perhaps it would be wise to consider specified times when triggering these messages.

    Thank you.

    10 votes

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  20. Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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