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  1. Unable to alter Airbnb booking. Here is the situation

    We have a long-term booking on property A that we need to move it to property B (31 nights)

    At the time we move the booking, property B has availability but there is a past booking that blocks a few days on property B.

    That makes the whole long-term booking cannot be moved to property B while it has the availability at the time we alter it.

    This could possibly cause incorrect accounting report and confusing for our team while guest actually stays on property B but on calendar, their booking…

    1 vote

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  2. It would be very very better if there's an arrow on both sides of the picture. So we don't need to close the tab and click the next photo.

    It would be better to just click forward or click backward.

    1 vote

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  3. Support retry mechanism for failed webhooks, and / or failure notice when it happens

    3 votes

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    0 comments  ·  API  ·  Admin →
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  4. Have a field to retrieve how much a guest paid for the administrative fee, management fee and service charge in a booking.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  5. Have a field to retrieve how much a guest paid for the Pet Fee in a booking.

    7 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  6. Adding Tapo devices to the platform would be great! They have a range of reliable and affordable devices that we use in our homes.

    3 votes

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    received  ·  0 comments  ·  Devices  ·  Admin →
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  7. Integrate with Agoda

    10 votes

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  8. 5 votes

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    1 comment  ·  API  ·  Admin →
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  9. At the moment, Hostfully Inbox separates the guest's messaging thread per booking for Airbnb and Hostfully channels only. We would like this feature to work with other channels like Booking.com or Vrbo as well, so that it won't cause confusion.

    3 votes

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    Great news! Hostfully now separates the Inbox message thread per booking for Vrbo. This means, when a Vrbo guest re-books your listing, a new message thread will be created so that the guest or you won't be confused with old messages from the past booking.

    More details here: https://help.hostfully.com/en/articles/5412369-communicate-with-guests-through-the-inbox#h_f0510b94fa

  10. 1 vote

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  11. I manage a vacation rental in Australia using Hostfully with Stripe as our payment processor. We’ve opted in to Payments by Booking.com, so Booking.com collects guest payments and pays us via a virtual credit card. I recently learned about Booking.com’s Payments Clarity Package, which, according to Booking.com, makes details like the virtual credit card’s activation date, current balance and expiration date visible in a connected PMSpartner.booking.com.

    However, VCC is not available on HFL.

    I want that Hostfully would support Booking.com’s Payments Clarity Package. to have
    1/ VCC details and paid‑online indicators appear in Hostfully.

    2/ Ensure that payments collected via…

    3 votes

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  12. Using the PATCH properties endpoint, if we want to update the "cleaningFee" within the "pricing" object, we are also required to supply the "dailyRate" value in order to keep the call from failing.

    This is not desirable, because the PMS "dailyRate" may have been updated for many reasons, multiple times, and there is no "sync" from PMS back to our database, making this a very manual process to keep things aligned.

    The only workaround we can think of now is a complex "round-trip" of data:

    • call GET Properties endpoint to grab any data that may be overwritten during PATCH
    • compare…
    1 vote

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  13. It would be helpful to have a way to extract or report on the number of messages sent and received for a specific property. This would allow us to better track communication volume and workload across our listings. Ideally, this data could be filtered by property and time range, and made available for export.

    1 vote

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  14. Breezeway has the ability to send automated messages to Owners during Owner Stays, but Hostfully does not send the Owners contact information to Breezeway to use this very helpful feature.

    1 vote

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  15. 4 votes

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  16. I'd love to possible error responses (e.g., when a cancellation fails) to be included in the API documentation.

    At the moment, it looks like only the successful 200 status is documented, so having details on other response scenarios could be really helpful for integration and error handling.

    2 votes

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  17. Right now its not possible to customize the BDC Room name for child listings, just use the Pre-set provided by Booking.com.

    1 vote

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  18. It would be very helpful if the Short Stay Premium feature could work with other channels. This would allow for a more consistent pricing strategy across platforms and better control over short-stay profitability.

    7 votes

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  19. We want an integration with World of Hyatt

    1 vote

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  20. It would be useful to set an age minimum for booking.com guests.

    1 vote

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