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773 results found

  1. once the ChargeAutomation pre-arrival form is completed it should show the icon in the lead

    1 vote

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  2. The goal is to get the guest to consent to receive text messages from our company as part of the check out process.

    3 votes

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  3. Be able to distinguish between weekends and weekdays in Reporting for Marketing tracking purposes.

    1 vote

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  4. I just wanted to share this british channel specialized in ski destination: https://www.heidi.com/
    Could be an interesting integration. The company is in the top 100 fastest growing private companies in the UK.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  5. Support multiple rate plans for Booking.com connection.

    We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com.

    We also want to send the pricing rules at the bottom of the pricing tab to Booking.com

    44 votes

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    received  ·  7 comments  ·  Channels  ·  Admin →
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  6. We would like a setting for our users to automatically be forced to change their password after a certain amount of time.

    1 vote

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  7. Integrate with Swikly for deposits and more

    3 votes

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  8. At the moment, we can only see the total rent on the mobile app.

    It would be really helpful for us as hosts or property managers to see the rate multiplier on the mobile app because we often check and adjust rates on the go. Being able to quickly reference the multiplier - just like on the desktop version - would make it easier to ensure our pricing strategy stays consistent without needing to switch devices. :)

    1 vote

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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  9. Be able to keep the balance in city ledger or guest ledger or advance deposit. To include revenue for the days and balance of city ledger (guest who already checked out and have outstanding balance), guest ledger ( the guest who are still in house and have any outstanding balance) or advance deposit account.

    1 vote

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  10. Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    15 votes

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  11. Automatically calculate the additional amount when changing the stay date of Booking.com reservation from Hostfully. At the moment, we have to manually calculate the new price when changing the checkout date for extend.

    4 votes

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  12. Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%

    5 votes

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  13. It would be helpful to have the ability to add additional guests to the communication thread. Currently, only the primary guest receives messages, which means hosts must rely on them to relay information. Allowing multiple guests to be included would improve communication, reduce misunderstandings, and enhance the guest experience. This feature would be especially useful for group bookings or situations where multiple guests are involved in trip planning.

    5 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  14. Is there some sort of report where we can see metrics on messages? Such as busiest and slowest times of days based on the number of new messages and inquires that come in, and how quickly they are being replied to

    4 votes

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  15. When we need to transfer a guest’s reservation to a new location, it would be much more efficient if all the relevant information for the new place was sent automatically. Right now, we have to manually find and send everything, which takes up a lot of time. It would be great if, when a reservation is moved—whether before or after it begins—it could be treated like a new or last-minute reservation, and the check-in info could be automatically sent to the guest.

    1 vote

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  16. Here are some examples of comments that could pop up for a guest account:

    Do not book guest – Guest has a history of cancellations or issues.

    Early check-in approved – Guest has confirmed early check-in request.

    Pending pet fee payment – Guest owes payment for a pet stay.
    Special request for quiet room – Guest prefers a quieter location within the property.

    Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.

    VIP status – Frequent guest, provide exceptional service.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  17. 1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  18. This feature allows hosts to enforce a specific day of the week - or several - for their guests to check-in on, and subsequently check-out on. It’s possible to set Annual and Seasonal Check-in/Checkout days.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  19. I d like my balance template triggered everyday until full payment is complete.

    2 votes

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  20. Support direct integration with Host Co. https://www.thehost.co/how-it-works

    5 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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