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  1. The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.

    11 votes

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    received  ·  2 comments  ·  Inbox  ·  Admin →
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  2. A software feature allowing users to adjust the tone of AI-suggested responses in a messaging inbox would enable users to modify the style and formality of automated replies to better suit the context of their communication. This feature could offer a range of tone options, such as formal, friendly, concise, or casual, which users can select from a dropdown menu or adjust via sliders. Once a tone is selected, the AI instantly rephrases the suggested response to match the desired tone, allowing for real-time preview and customization. This tool enhances communication by ensuring that AI-generated messages align with the user’s…

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  3. Capture the guest's preferred language during the booking flow so confirmation triggers fire in the preferred language.

    5 votes

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  4. Right now if I add an "Ongoing/Recurring Adjustment", e.g. monthly on the 1st day, when the day comes, the adjustment will be automatically added and displayed under "One-time Adjustment". It's a bit confusing to me because that one is an ongoing adjustment, not a one-time. I suggest having a separate section to show "Completed Owner Adjustments" (or anything similar name) and not including the "completed" recurring adjustments in the one-time adjustments.

    2 votes

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  5. 2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  6. 1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  7. 46 votes

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    received  ·  3 comments  ·  Payments  ·  Admin →
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  8. There should be a report that collects all Due Owner (Net) amounts after adjustments from all owners. This way, the finance team can process payments to owners in bulk.

    This approach will be more convenient for accounts with many properties and owners.

    2 votes

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  9. I am requesting to have the ability to have the automated message "1 day before check in" to be sent earlier in the day. to have the option of different times

    12 votes

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  10. Payment history with a breakdown of payments made by guest and channel the payments came through (stripe, zelle, ach, etch.)

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  11. We would like the possibility to adjust settings to allow same-day bookings on the weekends only and accept 1 day in advance bookings during the week.

    3 votes

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  12. Develop Integration with Autobooks

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  13. At the moment, the condition "Day of the Week is" can only be sent along with the condition "Stay is Active".

    We would like the ability to have "day of the week" messages be sent to our Service Providers regardless of if there's an active stay or not.

    1 vote

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  14. I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.

    3 votes

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    received  ·  4 comments  ·  Other  ·  Admin →
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  15. A new integration for Hostfully to send over Pet count to Breezeway can be very helpful so we can see when guests have pets. Pet cleaning turnovers require extra cleaning and take longer. So we need this info to be in Breezeway.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  16. 2 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  17. Be able to set house rules per channel.

    6 votes

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  18. We would like to see the total for the parent + its sub units in the Analytics page.

    Right now, if the parent is not rented as a whole, it shows as 0.

    3 votes

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  19. send tags over to Mailchimp - We want to send our guests a thank you email after they check out so we need you to please send over tags when the guest checks out

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  20. Make the new AI feature available to owners/internal users as well. There are many times a new hire (or someone dealing with a new property) would love to ask questions vs look up in a specific tab on the sheet. Or even text the questions while they’re on the go. Basically the same feature but accessible to internal users, not just guests. This way property managers out at 1 property, getting a question about something on another property - a quick English text to get an English answer (instead of relying on a human help desk) is SO much easier…

    3 votes

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