254 results found
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Google Travel as a channel
Integration for Google Travel
12 votesThis channel is now live on Hostfully.
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Pre-arrival Custom data available through API
It would be great if we could pull the custom data fields added to the pre-arrival form through either the leads API endpoint or any endpoint really.
4 votes -
IMPORTANT Reporting problem - bookings are transfered to the next month - wrong analytics and reports
For example, if the bookings are going from June 25th to July 14th then the whole bookings are being imported to the June report.
So that would show that from June 30 days I have guests for 42 nights.
The solution: if the booking is going from one month to another take that booking total price and divide by the number of nights to get the nightly rate and split it to each of the days.
Super important for our business because we have to do reports monthly for all our clients and all reports and KPI's are wrong at…
1 vote -
Remove the cents from pricing.
The prices are like "From $255.22". The cents part makes it feel "funny" to me. I mean, i'm renting something for $255, am am i comparison shopping on cents? no. full dollars would seem better imho. i just checked airbnb and that's how it is there.
1 vote -
During Create Booking SIte, enable Multiple Booking Sites by location or specialty
We want to see an Add Booking Page allow for multiple specialty booking pages for destinations, popular area’s like fisherman’s wharf, little Italy, neighborhoods, or reports, Basically the ability to add a booking page and we could add the properties we wanted to add with its own URL.
Allow multiple booking sites. Properties can be selected to show up as desired . Likewise, properties could be selected for multiple sites or just one site.
Description video
https://screencast-o-matic.com/watch/crfbqxVn7ff1 vote -
Wifi Details Airbnb and Vrbo
I want to be able to manage Wifi Details from hostfully and not in each channel directly. Some of our guests go to airbnb app to view wifi user username and password so we want to ensure it is correct. When we create a new listing in hostfully and push to airbnb and Vrbo that info is missing.
1 vote -
Extend custom data in pre-arrival form
I really need an option to add custom data for the pre-arrival form which I can specify if the data is mandatory or not. Also it would be nice if it was possible to specify if the data is per reservation or per guest.
I.e. I need to be able to collect passport number and nationality for each guest in the reservation.
5 votes -
Stay details "extra notes" field to the logistics report
Hi guys. It would be great if we could add the extra notes field to the logistics report. Some check ins/outs or services require that extra bit of information and having it show at a quick glance in the weekly report would save us a lot of time instead of having to comb through every booking just in case we missed it.
4 votes -
Airbnb no sync option for cancellation policies allowing new Firm cancellation
There are several new cancellation policies on Airbnb which Hostfully has told me aren't available in the API so they can't offer. My suggestion is to add a no sync option so you could manually change in the Airbnb portal to the new policy and then would not revert back when the channel is synced in Hostfully. The new policies include Firm and Firm / Non-refundable. Firm allows cancel up to 30 days prior and 50% refund up to 7 days prior to check-in. Firm Non-refundable gives a second option where the price is 10% less but is non-refundable. Flexible…
1 vote -
Add analytic numbers to reports
It would be useful to know what occupancy was on properties when exporting reports
Also, it would be useful to know the average weekly / monthly sales revenue
Sales revenue YTD
Profit
New customer Monthly, weekly YTD
The average revenue per unitall of these can be added to analytics and to reports
2 votes -
Make a preview of email that are scheduled and been sent already
This would help with testing the emails as you could see the email that is going out even before it's been sent, so this would help with all mistakes when setting up all emails.
15 votes -
Create a trigger that would not send email.
This would probably save the most time from all suggestions.
So for example, if a guest has not paid in full, I do not want to send the email with the key code.
For now, I have to check every booking manually and then delete the email and then send it again when the guest paid it.
So having a 2 triggers in one would make this so much easier.
I have seen this idea on Zeevou and it works like magic to save time and make sure guests don't get info on how to get to the property if…
1 vote -
Make Editable Triggers
Right now if I want to edit the trigger I have to create a new one and then delete the old one it would be much simpler just to edit the old one
32 votes -
1 vote
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All in one statement showing final monthly result.
I want to send a statement to all owners at the end of each month. So I want the income and expenses to show and the owners adjustments to come off the rental income. I also want the owners adjustments which recur every month to be able to stay in the template and I fill out the amount each month. Some items stay the same of course. Right now it appears that we have to create an owners adjustment for every item every month. Is this correct?
I'm looking for essentially a spreadsheet with income and expenses for the owner…
9 votes -
Logistics Reports for each property rather than all lumped together
It would be great to be able to quickly create a logistics report for each property, or each owner, so that we can easily provide that info to outside suppliers or clients who are not tech savvy (all of mine!).
If you could add a sort filter like you have on the Financial Reports section that would solve it :)
5 votes -
Enable Property Managers to archive leads that are no longer relevant but still show on the dashboard or pipeline
My team has recently run into an issue where old, imported bookings from over a year ago were still showing up at the top of the pipeline/dashboard with no way to clear them. The support team needed to clear these for us. I propose that it be made possible for PMs to be able to archive leads or old bookings that are no longer relevant, rather than having Support have to do it for us. This would also be helpful in situations where you create a number of quotes for a few different date ranges for the same customer. Once…
2 votes -
Expired inquiry
Hi, when i filter my pipeline by relevant+arrival date, it still shows me the expired inquiries from past airbnb request. I want to delete them but it is not possible and support team told me that the do not delete customer data.
I have to filter by arrival date to view current reservations at the properties and the ones coming.
I wish you could delete them as you can with the canceled reservations.
Thanks2 votes -
Custom Triggers on a certain day of the week
Trigger to send out a message/SMS to all guests on a certain day. (Example: wishing a happy holiday, scheduling maintenance reminder, etc)
32 votes"Day of the week" triggers have been released to production in the Hostfully Platform. Find them as one of the trigger options in the Complex Triggers section.
Because they are part of Complex Triggers, they can also be combined with other trigger conditions.
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NOT erasing the calendar's previous manual pricing
For some reason the software has erased all previous pricing on all my calendars. I manually price my calendars and it is vital information for me to see what rates and prices I got booked at. I frequently look back on previous years and rates to see what I booked at for a specific week or weekend or month to determine my pricing for the upcoming calendars. I desperately need hostfully to not erase my previous manual pricing on previous dates. Please vote with me to go back to the way it was so we can all track our pricing…
3 votes
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