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  1. It will helpfull to have desktop providers version as the mobile app doesn't make sense for the way our employees manage their schedule with multiple vacation rentals all using different systems.

    11 votes

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    1 comment  ·  Service Hub  ·  Admin →

    Great news! The Hostfully App is now available on the Mac App Store for macOS 15 and up.

    You can easily download it here to log in to your Hostfully PMP or Service Hub account and get the same features as you would get on your iOS app but on your big monitor!

    For more details, you can refer to this article: https://help.hostfully.com/en/articles/8092195-download-and-log-in-to-the-hostfully-app#h_da3c7a6db5

    P.S. We are still working on the Hostfully App for Windows. Stay tuned!

  2. We’d love to see a feature added to the new Service Provider Hub that allows service providers (like cleaners, handymen, etc.) to view a read-only booking calendar showing check-in/check-out dates and guest count, without revealing guest names, contact info, or pricing. With the new app they are only able to view dots for assigned jobs and can no longer see all bookings. ( I put new view and old view screenshots below)

    Previously, this was possible in the web-based version of the service provider portal, and it helped cleaners better plan around guest stays, even if they weren’t assigned a…

    62 votes

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    completed  ·  13 comments  ·  Service Hub  ·  Admin →
  3. The Service Provider is able to view the Property Maintenance Instructions note in the property details in the Service Hub

    2 votes

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    completed  ·  0 comments  ·  Service Hub  ·  Admin →
  4. Improve the user interface and information display as well as ability to print of all analytics data. Allow the user to choose the periods with calendar dropdown. you should be able to see year over multiple year changes.

    1 vote

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  5. Currently, the feature Ignore tax charge feature is only applied to the Rental Tax. It should be applied to all the taxes in the setting.

    3 votes

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  6. I would love to have Weekly / Monthly discounts API between pricelabs and hostfully

    2 votes

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    0 comments  ·  API  ·  Admin →
  7. I recently received a Vrbo listing audit file that flagged the following warnings:

    CLEANINGDISINFECTION is no longer supported.
    ENHANCED
    CLEANINGPRACTICES is no longer supported.
    COMMON
    SURFACEDISINFECTANTCLEANED is no longer supported.

    To avoid these warnings, I’d like Hostfully to align with Vrbo’s updates by removing or discontinuing support for these amenities. This will ensure property managers no longer receive these notifications.

    4 votes

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    completed  ·  1 comment  ·  Channels  ·  Admin →
  8. 1 vote

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  9. Automatically translate feature for Hostfully => Property Settings => Description

    1 vote

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  10. Currently, the property photo section displays images vertically, one below the other. While functional, this layout can make it difficult to view the overall sequence or organisation of photos.

    We propose implementing a gallery-style view, where 4-5 photos are displayed per row. This change would allow users to better visualise the sequence of images, organise them more efficiently, and easily select multiple photos for deletion or editing in bulk.

    This enhancement would streamline the photo management process and improve the overall user experience.

    4 votes

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  11. I'd like to have integration capabilities between Hostfully and Sifely Smart Locks. We use Sifely's lock systems to manage access to our properties, and I am interested in automating the process of generating and sending passcodes to guests.

    Currently, we manually generate a passcode for our guests after they complete the necessary pre-arrival forms and rental agreements through Hostfully. We would like to streamline this process by having Sifely automatically generate and send passcodes once Hostfully confirms the completion of these documents.

    Company's link: https://www.sifely.com/integration

    1 vote

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  12. The Service provider could have the ability to see the work he has to do in all the apartments on a daily basis and to be able to see a monthly calendar for a better overview and planning

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
  13. It would be great to select a lead source when manually entering a booking rather than it just saying it is from Hostfully. For example, a booking from a lead from FurnishedFinder and a booking from a lead from word of mouth both show up as "Hostfully" booking, whereas we would like to differentiate the groups to know specifically where our bookings are coming from.

    6 votes

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    1 comment  ·  API  ·  Admin →

    The exact source can also be sent via "referrer" or "notes" or "exterNotes" for better reference.


    https://dev.hostfully.com/reference/createlead

  14. When clicking on "All locations" to filter locations on DBS, the Las Vegas is spelled as "Las vegas".

    Please fix it as I just want it to look professional without errors.

    1 vote

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    completed  ·  0 comments  ·  Mobile App  ·  Admin →
  15. 1 vote

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  16. Even if the cleaning fee amount is $0, it still shows up as a line item in the order. We would like the ability to remove it.

    1 vote

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  17. big issue with the guests because whenever they make a direct reservation, the confirmation shows in big letters "Sign Up For A Free Hostfully Account Here".
    This confuses the guests and they have to clarify each time they don't actually need to register for any account since they are only booking a reservation.

    31 votes

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  18. Add conditions to a Tax:

    Example" "if more or less than X nights"

    3 votes

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  19. Airbnb discontinue the functionality to preapprove with date blocking, Hostfully should remove the option to "preapprove with hold" to align with their system

    4 votes

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    completed  ·  0 comments  ·  Channels  ·  Admin →
  20. 2 votes

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    0 comments  ·  Mobile App  ·  Admin →
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