296 results found
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1 vote
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integration with Sifely
I'd like to have integration capabilities between Hostfully and Sifely Smart Locks. We use Sifely's lock systems to manage access to our properties, and I am interested in automating the process of generating and sending passcodes to guests.
Currently, we manually generate a passcode for our guests after they complete the necessary pre-arrival forms and rental agreements through Hostfully. We would like to streamline this process by having Sifely automatically generate and send passcodes once Hostfully confirms the completion of these documents.
Company's link: https://www.sifely.com/integration
1 voteWe now support integration with Sifely locks. Please see https://www.hostfully.com/smart-devices/smart-locks/
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Remove cleaning fee from order if it is $0
Even if the cleaning fee amount is $0, it still shows up as a line item in the order. We would like the ability to remove it.
1 vote -
Remove option "Preapprove with Hold" in PMP
Airbnb discontinue the functionality to preapprove with date blocking, Hostfully should remove the option to "preapprove with hold" to align with their system
4 votes -
Capitalize letter V for Las Vegas when filtering locations in DBS
When clicking on "All locations" to filter locations on DBS, the Las Vegas is spelled as "Las vegas".
Please fix it as I just want it to look professional without errors.
3 votes -
Add Google Analytics tracker to payment confirmation page
We set up this event in Google Analytics as instructed, but it has not tracked any conversions. So I think we're still stuck. Is there anything else we can do?
4 votes -
Airbnb "Where you'll sleep" photos
The photos from Hostfully can be mapped to Airbnb even though it's not a sleep area so the work "Where you'll sleep" could be a bit confused, I think it would be better if we can change it to something like "Map to Airbnb" only or remove the "sleep portion".
3 votesThe new v3 photo manager now supports the new "Map to room" as available on Airbnb. Please contact our team for early access if interested.
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Import Airbnb messages from secondary guest to Hostfully Inbox
At the moment, only messages from the primary guest on Airbnb appear in Hostfully Inbox. I want messages from the secondary guest to appear as well.
65 votesThis feature is now released to production.
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2 votes
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Load inbox on app much faster
Load the inbox messages much faster
1 voteWe have improved the loading time of the Inbox.
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Report invalid credit card for Booking.com
As a property manager, upon receiving a Booking.com reservation, there are occasions when the credit card may fail to charge for various reasons. However, I face limitations in reporting an invalid card to request a new one from the guest or to request cancellation due to an invalid credit card. This limitation arises because I lack access to the credit card's CVC code, which is now transmitted via API and cannot be viewed on the Extranet anymore.
I'd like to ensure that when a reservation is received via Booking.com and the payment fails, the credit card details are reported…
6 votes -
Integration with Lockly Locks
Have an integrations Partner who can integrate with Lockly Locks
1 vote -
Allow $0 AND NEGATIVE owner adjustments
We enter adjustments that are $0 but now can't.
Sometimes we log repairs that we've done for free just to reinforce the value of hiring us, that there are extras that we do that owners don't have to hire a handyman for. For owners that think self managing is easier, this is a way for us to convey that.
We also sometimes log $0 as a placeholder so we don't forget to add something and then go back and update later. Lastly, it's another way if we have petty cash for a particular house to log those charges against that…
2 votesThis is now allowed.
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2 votes
This is released today.
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Shorten the Property Direct Booking URL
Recently, the Property Direct Booking URLs are too long.
For example:It does not look nice when being generated and makes the guests confused
3 votes -
Modify Airbnb reservations from Hostfully
At the moment, changes to a reservation need to be initiated by the guest or by the Property Manager on Airbnb. I want to be able to edit it through Hostfully.
2 votes -
5 votes
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Direct Integration with NUKI Smartlock
An integration with this Smartlock Brand is only possible via third party providers. This creates many bugs and is very costly. A direct integration with NUKI would solve the issue.
1 voteHostfully Devices now support Nuki locks - see https://www.hostfully.com/smart-devices/smart-locks/
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Integrate with Klarna for Stripe
Integrate with Klarna for Stripe to offer instalments to guests.
2 votes`This is now live as an option through Stripe.
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"Issue a refund" option should not disappear when a security deposit refund is refunded or scheduled
I want the option "Issue a refund" option to remain when a security deposit refund is refunded or scheduled, so that I can issue a different/ larger amount (cleaning fee refund, extra guest fee refund, etc.) without having to do that from Stripe/PayPal directly.
3 votesThis is now the case in our redesigned order view page
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