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18 results found

  1. With Booking.com reservations, the security deposit is not automatically collected. Therefore, collecting it from the guest after the reservation is made can be a bit of an inconvenience to our operation.

    We would be much better off if we have a damage program for our BDC listing (so guests would only pay for SD in case of any damages). Unfortunately, this is not supported via API at this time. If this is available, it's a big help for us.

    2 votes

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  2. Currently, there's a Bulk Edit option for updating certain property information (green field) but there's no option to choose if we only want certain information to be updated to all properties.

    3 votes

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    received  ·  2 comments  ·  API  ·  Admin →
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  3. Ability to have 2-Way Message Sync from the API for message/thread accuracy across multiple tools.

    2 votes

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  4. Airbnb has a new Virtual Tour option where pictures are assigned to rooms and then a sort of virtual tour is available for guests. Hostfully doesn't support this function at this time. Unfortunately, one of their new very popular filters is properties with a virtual tour. This means that we are not showing up on this filter.

    3 votes

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    Hello Heather,


    It does not look like Airbnb supports this feature at the moment. Here's an extract from an article on their site: 


    "Airbnb currently doesn’t support embedding virtual tours into your listing. You’ll have to upload your virtual tour elsewhere and direct your visitors there. You can add a URL of that site in the description, which travelers can copy and paste into their browser, or a QR Code in the image gallery that they can scan."


    Do you have more information, or do you have an article or screenshot that details this feature? Please let us know.

  5. There is no return within the Leadsql CLOSED / CANCELLED leads.
    This means we can't work fully with the Lead
    sql to our back-end connection.
    All other statuses are present but these are not. This means more API calls and with the limitation within the amount of API calls per hour this will be a problem.

    2 votes

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  6. Can we have an api where each channels can get markup value added by the agencies in hostfully portal.

    1 vote

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  7. Hey,

    We have access to a webhook which tells us when dates are blocked out but there isn't one for when the dates are removed.

    We currently use the webhoooks to be notified of new/cancelled bookings and new blocked dates. Our internal system gets updated with the dates but once the blocked dates are removed our systems do not get notified of this change.

    It would be great if it could register an update to the webhook "BOOKING_CANCELLED" or even have a new one that we can set up.

    Cheers
    Jamie

    3 votes

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  8. Currently Check-in and Checkout TIMES are hard to manage within the Hostfully API and it's not possible to edit times once a booking has been placed (not a great experience for our users but I assume this is because Airbnb also locks their check-in/out times.

    Hostfully created separate arrivalLocalDateTime and departureLocalDateTime fields which could have been the solution for Hostfully users not totally dependent on Airbnb but sadly, these fields can only be accessed via the Hostfully dashboard and not the API.

    Wouldn't it be easy enough to simply add these two fields within the leads API section?

    1 vote

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  9. The /v2/guests endpoint currently returns all the guests in Hostfully. This doesn't scale very well and if a user has 1,000s of guests it's possible the endpoint could timeout or the response payload would be too large to send.

    It would be great to add limit and offset query parameters to this endpoint just like you have for some of your other endpoints (e.g. /v2/leads)

    This would not need to be a breaking change, you could have the endpoint behave the same way if no pagination parameters are provided so that nothing changes for any software that is currently using…

    3 votes

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  10. The current Hostfully layout is not full screen and the font is small and light in colour.
    Having light grey writing on a white background makes it incredibly hard to read without looking closer.
    I think it would be great to have bolder/darker and bigger writing making it easier to read. It would also be great if the Hostfully software can fit entirely on the screen instead of just down the middle.
    Having these aspects enhanced would make for a more efficient work day, without any eyestrain! :)

    1 vote

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  11. Include the multiplier rate in the quote results. Include both the pre-tax and tax priced for cleaning. Include the calculated price that you show in your own widgets (which looks to be rate * multiplier + cleaning fee, all with Math.round()... That or explain what each response value is actually matching to at least! And it would be ideal to get the quotes for ALL available properties rather than just 1 at a time since your hourly API limit is SO LOW. Thanks!

    1 vote

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  12. At present, the PointCentral integration does not automatically create lock codes for any existing bookings in the Hostfully calendar.

    In order to generate codes, each booking must be manually opened and re-saved. with 44 listings and nearly 1000 open reservations, this is a very arduous task.

    Surely there must be some way to make this integration backward compatible, or at the very least create some kind of master "refresh" button/script that effectively opens and re-saves every reservation in the calendar automatically to accomplish this.

    1 vote

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  13. Can we Add a Field for rental rate non inclusive of tax in the API quote response ?

    1 vote

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  14. We'd like to be able to specify tags to exclude for when listing properties through the properties-get endpoint. There's an inclusion query there now, with the exclusion option we'd be able to better optimize our queries and reduce the number of API calls.

    1 vote

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  15. It would be great if we could pull the custom data fields added to the pre-arrival form through either the leads API endpoint or any endpoint really.

    4 votes

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  16. Since we can send a booking request with childrenCount and petCount, it
    would be nice for the quote endpoint to support these request params too.

    If we could send a quote request taking into account
    the number of children and pets, we could rely on a single source of truth
    to display a final price based on the customer's request.

    Right now, we have to compute the total price ourselves from quote + customfee results which could lead to price calculation errors.

    5 votes

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  17. Please provide an identifier to update a specific pricing period record. It would be nice to be able to control the update a specific record, or provide a limit function.

    1 vote

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  18. Create an endpoint to control all messaging "inbox" communications

    2 votes

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