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Property Management Platform - Web

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  1. Currently, when an Airbnb guest cancels their stay outside of their free cancellation period (ours is Firm), the reservation is not updated with the correct payout information. We need to capture the cancelled bookings earnings in our reports.

    We tried to used the filter in reports to not screen the Cancelled Lead status. This was not a fix because in doing this the total cost of the reservation is displayed rather than the actual payout after the cancelation policy was applied, so, the total cost of the cancelled booking is included in the earnings report, obviously not good.
    I also…

    18 votes

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  2. Enable to edit the email content when sharing the report with the owner to make it more professional and personal

    2 votes

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  3. There should be a report that collects all Due Owner (Net) amounts after adjustments from all owners. This way, the finance team can process payments to owners in bulk.

    This approach will be more convenient for accounts with many properties and owners.

    2 votes

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  4. Currently, I only can choose daily/ weekly/ monthly in Frequency field.
    I want to choose a specific date instead.
    For example, I need it to say it will send Monthly for the upcoming month on the 25th. The report is being sent to a team that needs to schedule their tasks for the upcoming month so getting the report on the 1st is not helpful.

    5 votes

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  5. We set up this event in Google Analytics as instructed, but it has not tracked any conversions. So I think we're still stuck. Is there anything else we can do?

    3 votes

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  6. 1 vote

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  7. Currently I can only run reports for all properties/ 1 property at a time. I want to be able to select multiple properties and run a report with one click.

    1 vote

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  8. Currently on the analytics page, we can see an overview of all properties or just one property. Sometimes it is helpful to pull out one or two....or, conversely, look at all but one or two....would be nice to be able to choose multiple properties on this page. Also, need to be able to type in dates as well.

    1 vote

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  9. More fields in Property reports to export data such as property information (address/ long-lat), listing content (description, note, public name, rules ...), property setup (property type, bedrooms - bed type, guests, rate, fees ....).

    It would be much more helpful if we can export it from UI as we have multiple properties and this kind of report can help us with an overview of properties setup and we can figure what we have to fix.

    22 votes

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  10. 2 votes

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  11. I would love to give owners an opportunity to see the work that goes into the communication side of this business and share with them the conversion rate of inquiries vs bookings, and the amount of times I have responded to guest communications.

    1 vote

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  12. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    3 votes

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  13. is there a way for the daily report to go out at 8am instead of around midnight?

    2 votes

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  14. 2 votes

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  15. I want to select another sub-report used in the custom owner report.

    4 votes

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  16. Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the past. We can send them advantage or benefit

    1 vote

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  17. Currently, we could extract the status of the leads, however, once they become confirmed bookings, there's no way for us to keep track whether they were inquiries or instant booking or booking requests.
    It should be a report to show us the original status of a booking as we want to the conversion % from inquiries/booking requests to confirmed bookings.

    4 votes

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  18. Would like to have an option to custom time range / adjust dates from the Analytics tab that would help to have more views of a report to deep dive data

    3 votes

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  19. When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.

    9 votes

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  20. We would like to see the total for the parent + its sub units in the Analytics page.

    Right now, if the parent is not rented as a whole, it shows as 0.

    1 vote

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