172 results found
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Keep booking data of deleted properties
When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
This makes the reports and analytics tool unreliable.9 votes -
We need the ability to filter more than one property on the analytics page
Currently on the analytics page, we can see an overview of all properties or just one property. Sometimes it is helpful to pull out one or two....or, conversely, look at all but one or two....would be nice to be able to choose multiple properties on this page. Also, need to be able to type in dates as well.
13 votes -
include a header on each page of a multipage report
When a report is multiple pages it helps to be able to see what column is pertaining to the information needed, ie, when filling out a tax report or the Owners payout report. A date stamp would just help narrow down which report is the correct one.
5 votes -
Ability to customize name of order adjustment so it can be pulled separately in report
This seems a ginormous oversight on the part of Hostfully, which could be very easily fixed - by not pooling together Fee / Service / Resolution adjustments into the one variable "Fee adjustment", and instead having a separate variable for each so they can be pulled in report separately.
7 votes -
Have a report to show messages metrics
Is there some sort of report where we can see metrics on messages? Such as busiest and slowest times of days based on the number of new messages and inquires that come in, and how quickly they are being replied to
2 votes -
Pre-Arrival Report: Show Only Booking Guest
Allow running a pre-arrival logistic report that only shows the guest who made the booking, excluding other registered guests.
2 votes -
monthly breakdown in a yearly property report
I want a property report for January 2024, February 2024, March 2024, etc. But I would like to see all the results in one report rather than having 12 separate reports.
2 votes -
Cancellation date field
Add a cancellation date field on enhanced reporting
3 votes -
Distinguish between Weekdays and Weekends in Enhanced Reports
Be able to distinguish between weekends and weekdays in Reporting for Marketing tracking purposes.
1 vote -
Prorated Property Reports
Currently, the values of columns Rent/Fees/Property Total Taxes/Total Revenue in the Property reports are the full amount of the bookings. It would be nice to have their prorated values as well
1 vote -
"Channel" filter for owner reports
I would like to edit the filters on a owner report where it says "All channels" and only include Hostfully as the one channel. BUt when I go to "set filters" I can't edit only "hostfully"
1 vote -
Refunds for Cancelled Airbnb bookings outside of free cancellation periods are not captured at all
Currently, when an Airbnb guest cancels their stay outside of their free cancellation period (ours is Firm), the reservation is not updated with the correct payout information. We need to capture the cancelled bookings earnings in our reports.
We tried to used the filter in reports to not screen the Cancelled Lead status. This was not a fix because in doing this the total cost of the reservation is displayed rather than the actual payout after the cancelation policy was applied, so, the total cost of the cancelled booking is included in the earnings report, obviously not good.
I also…23 votes -
owner statements based off of the individual transactions
considered a way that customer statements can be built off of payments and individual transactions instead of the full transaction amount as a whole.offering Property Owner statements based on cash basis reporting
4 votes -
Group by guest name on reports
Being able to group by guest in reports would allow for better guest analysis, including identifying top spenders, the properties they stay at, and their reservation dates. This feature would be valuable for understanding guest behavior and optimizing marketing or operational strategies.
1 vote -
City ledger and Guest ledger on reports
Be able to keep the balance in city ledger or guest ledger or advance deposit. To include revenue for the days and balance of city ledger (guest who already checked out and have outstanding balance), guest ledger ( the guest who are still in house and have any outstanding balance) or advance deposit account.
1 vote -
Government ID formula
Be able to select the Government ID formula for financial reports, not just for logistic reports.
1 vote -
Financials reports in Reports
I would like to provide feedback on the Financial Reports section in Reports. When utilizing the Enhanced Reports, it is necessary to run it for an overview. However, I believe that with the Financial Report tab, you can simply choose a date range to view a list of reservations, including the booking breakdowns. This is a more convenient option.
If there is a feature to select the date type of booked date and stay date, it would greatly improve the usefulness of this section.
1 vote -
Add a variable for guest address in enhanced report
Possibility to add guest address in enhanced reports
3 votes -
Customize timeframe on Analytics tab
Would like to have an option to custom time range / adjust dates from the Analytics tab that would help to have more views of a report to deep dive data
11 votes -
Edit the name of the generated report
When generating a report, I need to be able to change the name for instance, the property, the season/period, etc...
Also, in the owner report list, the date when the report was generated should be displayed. Currently, owners see a long list of all generated reports with all the same name. It's difficult to find information.2 votes
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