259 results found
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Two factor authentication
I would like Hostfully to have two factor authentication to enhance my account security. Also, I want to have access to user level log so I could see the IP addresses that logged in and what exactly they clicked on in case the account is hacked.
28 votesThis is now released to production. Please find the documentation here.
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5 votes
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Shorten the Property Direct Booking URL
Recently, the Property Direct Booking URLs are too long.
For example:It does not look nice when being generated and makes the guests confused
3 votes -
Improve loading time for direct booking site
Loading time is slow. This is specially noticeable with the images, that don’t seem to show until the rest of the site resources are loaded (we already optimized the size of the images, that doesn’t seem to be the reason). When looking at the loading times in the web browser inspector I see that around 2 full seconds of the loading time is loading many javascript files. The images are loaded at the very end of that process, after around 3 seconds of loading time, and until then all you see are gray rectangles.
32 votesThe new direct booking site is now live and blazing fast.
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Adjust Neighbourhood spelling showing on new DBS
On new DBS, it spells Neighbourhood. While I understand that in the United States, there is a preference for "neighborhood" over "neighbourhood", "neighbourhood" is not a spelling mistake, but it might give a confusion and misunderstanding that it's spelled wrongly.
It'd be nice if we can adjust Neighborhood
5 votes -
VRBO Listing Description Improvements
When hostfully is integrated with VRBO, the listing description is all out of order. The notes section is at the top, which should be at the bottom like Airbnb. Several fields, are noted through the listing description in a weird order without a headline and it doesn't make any sense. The fields for the neighborhood, interaction, access and transit are described throughout the VRBO listing with no headline and in a very weird order. Those fields should only communicate with Airbnb, since there is no equivalent for VRBO. It creates a very confusing VRBO listing.
19 votes -
Direct booking site support for multiple languages
I want to have the option to translate the direct booking site in france
10 votesThe new Direct Booking Site is now available in: English, Spanish, French, Portuguese, German and Polish.
Please let us know what other language would be important for you.
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2 votes
This is released today.
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Bulk edit the price and min stay per night
So we can now view the price and minimum stay per night in the new calendar beta. Great! But can we edit it for one or multiple properties at once?
YES! This is coming in our 2nd version of the new Central Calendar !
47 votesThe feature is now available in beta and will be available to all users very shortly.
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Preserve pricing when modifying existing bookings (i.e. adding guests or additional nights)
We're noticed a flaw in the way Hostfully handles modification of an existing booking that we'd like to see corrected as it has the potential to overcharge guests.
Essentially, when you make a change to an existing booking (adding guests, or adding nights), if the price of the lodging has changed since the guest booked, Hostfully applies the new price to their entire stay, rather than simply applying any new charges.
For example:
Let's say a party of four books three nights in on of our lodgings at a rate of $100/night.
The lodging is capable of housing six, but…
65 votesThis fixed is not live in production. Thank you for your patience.
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Pre arrival form should allow editing of Airbnb guest email
Pre arrival form should not pre-fill guest email ID. This is most likely the Airbnb ID and then guests don't enter their own non-Airbnb ID. This defeats the purpose of asking guest to enter their email for direct booking.
31 votes -
Integrate with Klarna for Stripe
Integrate with Klarna for Stripe to offer instalments to guests.
2 votes`This is now live as an option through Stripe.
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Add receipts to owner portal and owner reports
PM would like to add receipts of ongoing or one time adjustments to owner portal and owner reporting
19 votes -
Receive Vrbo guest inquiries and guest portal messages in the Hostfully Inbox
Currently I can communicate with Vrbo guests via email in the Hostfully Inbox. Here's how I do that: https://www.youtube.com/watch?v=GzrIBhiitBY&t=4s.
Also, it's great that when the guest sends me a message in a booking request through Vrbo, then that message appears in the Hostfully Lead/Stay Details.
There are a couple of scenarios where I would appreciate a deeper integration with Vrbo's messaging. For example, if the guest sends me a message through the Vrbo guest portal, then it doesn't come into the Hostfully inbox and I can only reply through my email. Another example is if the guest sends me…
76 votes -
Change Inbox to separate messages by lead/reservation rather than email address
Currently, the inbox lumps together messages sent to the same email address. For guests with multiple bookings, particularly multiple bookings on different dates, this causes variable information to be unpredictable when the guests name is selected from the left hand sidebar in the inbox.
For instance:
John Smith made an inquiry on property A, and a quote is opened. He receives some automated communication about Property A that pulls in variables from Property A's listing .
John Smith then changes his mind and books property B.
John Smith receives our automated confirmation email for property B, which pulls in variables…
48 votesThis will get released shortly. Currently in beta.
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Add "Today" button to the calendar to return to current date
Having a "back to today's date" button when looking at some dates would be sueful. We can come back to today's date in a click.
7 votesthis is now available on the calendar page
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Ability to use the Custom Rules from VRBO
Ability to add Custom Rules from VRBO. There is a Custom Rules Section in VRBO and we can put it there but Hostfully overrides that. We want a way for the Custom Rules not to be overridden by Hostfully in VRBO.
2 votes -
Revise guest portal invitation process
My Guests usually encounter an error when they click on the link to view their reservation details. As it turns out, it's because they haven't claimed their Hostfully account (to log in to the Guest Portal).
As a guest, I should be able to register for guest portal access from the Booking Payment Confirmed email template if iI don’t have an account already so that I can access the link to view the reservation details.
41 votes -
Front-End Interface Anomaly: Redundant Rendering of Navigation Bar in Web Application
There is a duplicated navigation bar element in the DOM structure of a web application. This duplication is evident as redundant HTML elements, particularly within a div element tagged with classes sc-bkldj bgNFhC, leading to a repeated header element that includes navigation links and branding images.
1 voteThis double navigation bar was fixed a couple of weeks ago.
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Implement Airbnb Resolution Center API
I'd like to receive all financial updates on Airbnb bookings from the Airbnb Resolutions Center on the order in Hostfully so financials can be in synch for bookings and reporting.
Problem Statement:
Right now, if a guest is refunded or funds are collected from a guest using the Airbnb resolution center, then Hostfully does not receive that information for updating bookings and therefore Reporting. This causes a gap in reporting and makes it hard to reconcile.
47 votes
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