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  1. It will helpfull to have desktop providers version as the mobile app doesn't make sense for the way our employees manage their schedule with multiple vacation rentals all using different systems.

    11 votes

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    1 comment  ·  Service Hub  ·  Admin →

    Great news! The Hostfully App is now available on the Mac App Store for macOS 15 and up.

    You can easily download it here to log in to your Hostfully PMP or Service Hub account and get the same features as you would get on your iOS app but on your big monitor!

    For more details, you can refer to this article: https://help.hostfully.com/en/articles/8092195-download-and-log-in-to-the-hostfully-app#h_da3c7a6db5

    P.S. We are still working on the Hostfully App for Windows. Stay tuned!

  2. Scott McGillivray is an HGTV host who has a channel platform called Staywithstay.com. It's a funnel for direct bookings that takes advantage of his massive social media audience, marketing team, HGTV, and direct marketing campaigns. Hostaway, Guesty, and Ownerrez have all partnered to simplify managing your listings and communication.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
  3. We’d love to see a feature added to the new Service Provider Hub that allows service providers (like cleaners, handymen, etc.) to view a read-only booking calendar showing check-in/check-out dates and guest count, without revealing guest names, contact info, or pricing. With the new app they are only able to view dots for assigned jobs and can no longer see all bookings. ( I put new view and old view screenshots below)

    Previously, this was possible in the web-based version of the service provider portal, and it helped cleaners better plan around guest stays, even if they weren’t assigned a…

    62 votes

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    completed  ·  13 comments  ·  Service Hub  ·  Admin →
  4. The Service Provider is able to view the Property Maintenance Instructions note in the property details in the Service Hub

    2 votes

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    completed  ·  0 comments  ·  Service Hub  ·  Admin →
  5. Improve the user interface and information display as well as ability to print of all analytics data. Allow the user to choose the periods with calendar dropdown. you should be able to see year over multiple year changes.

    1 vote

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  6. Currently, the feature Ignore tax charge feature is only applied to the Rental Tax. It should be applied to all the taxes in the setting.

    3 votes

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  7. I would love to have Weekly / Monthly discounts API between pricelabs and hostfully

    2 votes

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    0 comments  ·  API  ·  Admin →
  8. I recently received a Vrbo listing audit file that flagged the following warnings:

    CLEANINGDISINFECTION is no longer supported.
    ENHANCED
    CLEANINGPRACTICES is no longer supported.
    COMMON
    SURFACEDISINFECTANTCLEANED is no longer supported.

    To avoid these warnings, I’d like Hostfully to align with Vrbo’s updates by removing or discontinuing support for these amenities. This will ensure property managers no longer receive these notifications.

    4 votes

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    completed  ·  1 comment  ·  Channels  ·  Admin →
  9. 1 vote

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  10. On Airbnb they have the optional field under personal info called "preferred name" and this is what they display about me to the guests - this is the field I would like used

    6 votes

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    0 comments  ·  Inbox  ·  Admin →

    Hi everyone!

    After checking, we would like to confirm that, even though Hostfully Inbox shows your legal name as the sender, Airbnb guests will still see your preferred name in the Airbnb Inbox, if you set it up there.

    Rest assured that they won't be able to see your legal name.

    If you have any questions, feel free to reach out to our support team. Happy hosting!

  11. Automatically translate feature for Hostfully => Property Settings => Description

    1 vote

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  12. Currently, the property photo section displays images vertically, one below the other. While functional, this layout can make it difficult to view the overall sequence or organisation of photos.

    We propose implementing a gallery-style view, where 4-5 photos are displayed per row. This change would allow users to better visualise the sequence of images, organise them more efficiently, and easily select multiple photos for deletion or editing in bulk.

    This enhancement would streamline the photo management process and improve the overall user experience.

    4 votes

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  13. I'd like to have integration capabilities between Hostfully and Sifely Smart Locks. We use Sifely's lock systems to manage access to our properties, and I am interested in automating the process of generating and sending passcodes to guests.

    Currently, we manually generate a passcode for our guests after they complete the necessary pre-arrival forms and rental agreements through Hostfully. We would like to streamline this process by having Sifely automatically generate and send passcodes once Hostfully confirms the completion of these documents.

    Company's link: https://www.sifely.com/integration

    1 vote

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  14. The Service provider could have the ability to see the work he has to do in all the apartments on a daily basis and to be able to see a monthly calendar for a better overview and planning

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
  15. I would like to create a form that guests fill out at checkout, indicating that they completed basic checkout tasks in exchange for a discount code for a future stay. I have someone ready to build the application, we just need access to create a discount code via API.

    7 votes

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    completed  ·  1 comment  ·  API  ·  Admin →
  16. It would be great to select a lead source when manually entering a booking rather than it just saying it is from Hostfully. For example, a booking from a lead from FurnishedFinder and a booking from a lead from word of mouth both show up as "Hostfully" booking, whereas we would like to differentiate the groups to know specifically where our bookings are coming from.

    6 votes

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    1 comment  ·  API  ·  Admin →

    The exact source can also be sent via "referrer" or "notes" or "exterNotes" for better reference.


    https://dev.hostfully.com/reference/createlead

  17. When clicking on "All locations" to filter locations on DBS, the Las Vegas is spelled as "Las vegas".

    Please fix it as I just want it to look professional without errors.

    1 vote

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    completed  ·  0 comments  ·  Mobile App  ·  Admin →
  18. Replies on inbox should default to replying in the manner which the guest sent. Ie, SMS, Email, etc

    8 votes

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    2 comments  ·  Inbox  ·  Admin →

    Hi all,


    We have it updated.

    • If there is no previous message in the thread - the messaging channel would be default to the one based on the lead
    • If there is a previous message in the thread - the messaging channel would be default to the one based on the last messaging channel used in that last message

    Thanks to your contribution and support!

  19. 1 vote

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  20. Right now only instant book is available. PMs would like to use a booking request flow instead.

    28 votes

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    Great news! You can now set Request to Book for Booking.com!

    Currently, this option is limited to:

    • New properties on Booking.com (i.e., listings that are newly introduced and meet Booking.com’s eligibility requirements). Existing listings already set up with Instant Booking cannot be switched to RTB.
    • Specific property types where guests rent the entire place, including: Holiday homes, Apartments, Villas.
    • If you are using master - subunits, or multi-unit listing, the option to set "Booking Request" is only visible in the top-level property (e.g. master unit). Still, all the child listings will inherit the same booking setting as that of your top-level property.

    For more details, please refer to this article: https://help.hostfully.com/en/articles/12118899-handle-booking-requests-from-booking-com

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