477 results found
-
Use standard chat message alignment in the Mobile App Inbox
Currently, messages in the Mobile App Inbox are displayed with the opposite alignment of what users expect.
Messages sent by the user are left-aligned, while received messages are right-aligned. This is inconsistent with the standard UI pattern used by most messaging applications (such as WhatsApp, iMessage, Messenger), where:
Sent messages appear on the right.
Received messages appear on the left.
4 votes -
Retry Sending Messages
Add the ability to retry sending a message directly within the app when a message fails to send.
1 vote -
Option to remove “Avg / night” green price bubble from website/map view
PM would like to request the ability to remove or hide the green “Avg / night” price bubble that appears on the website map/listing view.
Currently, this element is system-generated and there is no option in settings to disable it. In some cases, it affects the visual presentation of the listings and we would like more flexibility to control whether this pricing badge is shown or hidden.
3 votesHi everyone! The option to "hide price when guest does not enter dates" is now back! You can find it by going to your Agency Settings > Direct Booking Website > Widget options: Hide price when guest does not enter date.
For more details, you can refer to this help article: http://help.hostfully.com/en/articles/4487522-activate-hostfully-channel#h_9414b297bc
-
Add filter for Active vs Inactive Properties
Introduce a filter option that allows users to view:
Active properties only
Inactive properties only
All properties2 votes -
Vrbo calendar should be open to book for tonight
When connected to Hostfully, Vrbo does not do same-day bookings.
But we noticed we can book properties for tonight in Vrbo, so this looks more like a limitation when channels are mapped.2 votesHi everyone! Good news: now you can set up in Hostfully to allow same-day bookings on Vrbo!
In Hostfully, if your Booking Lead Time is from 0 to 12 hours: your Vrbo guests can make same-day reservations!
For further details, you can refer to this article: https://help.hostfully.com/en/articles/3623706-set-up-booking-lead-time#h_769c55a962
-
Add a new listing discount for Airbnb in Hostfully
It would be convenient to be able to apply the new listing discount for Airbnb in Hostfully, the way we can do it for Vrbo. This functionality is available in other PMSs and it just makes it simple to activate it in Hostfully.
1 vote -
The "Fee's Total" should be "Fees Total" on the Mobile App
It should be Fees with no apostrophe as it is not possessive.
1 voteThis is available in v25.12.1 of the mobile app.
-
1 vote
Good news: now you can filter by property tags in the Inbox!
With this new filter, you can browse the message thread of guests associated with specific property tags. This is particularly useful for anyone with multiple properties and heavily relying on property tags for the hosting & communication operations.
For more details, please refer to this article: https://help.hostfully.com/en/articles/5412369-communicate-with-guests-through-the-inbox#h_e7d6209387
-
Allow property settings mobile edit
On mobile app, it doesn't appear you can alter the "only check in on" days like you can on desktop. It would be good to have this possibility like under the property page, main settings.
6 votesThis has been released! To get to it, go to Menu > Properties > Select a Property > Select the Vertical Ellipsis in the top right corner
-
Service hub available on desktop
It will helpfull to have desktop providers version as the mobile app doesn't make sense for the way our employees manage their schedule with multiple vacation rentals all using different systems.
11 votesGreat news! The Hostfully App is now available on the Mac App Store for macOS 15 and up.
You can easily download it here to log in to your Hostfully PMP or Service Hub account and get the same features as you would get on your iOS app but on your big monitor!
For more details, you can refer to this article: https://help.hostfully.com/en/articles/8092195-download-and-log-in-to-the-hostfully-app#h_da3c7a6db5
P.S. We are still working on the Hostfully App for Windows. Stay tuned!
-
Become a (channel) partner with Staywithstay.com (Scott McGillivray).
Scott McGillivray is an HGTV host who has a channel platform called Staywithstay.com. It's a funnel for direct bookings that takes advantage of his massive social media audience, marketing team, HGTV, and direct marketing campaigns. Hostaway, Guesty, and Ownerrez have all partnered to simplify managing your listings and communication.
2 votesPassed on the request to our marketing team and will close this ticket, as this is not product related.
-
Let Cleaners View Booking Calendar in Service Hub
We’d love to see a feature added to the new Service Provider Hub that allows service providers (like cleaners, handymen, etc.) to view a read-only booking calendar showing check-in/check-out dates and guest count, without revealing guest names, contact info, or pricing. With the new app they are only able to view dots for assigned jobs and can no longer see all bookings. ( I put new view and old view screenshots below)
Previously, this was possible in the web-based version of the service provider portal, and it helped cleaners better plan around guest stays, even if they weren’t assigned a…
62 votes -
Enhanced Report - Support Booking.com Rate Plan Name
For Booking.com reservations, support showing rate plan name in Enhanced Report / Booking Report.
That'd be crucial for operational process
1 voteHi everyone! Now you can pull Booking.com rate plan name and rate plan ID to your reports with our 2 new variables:
- RATE_PLAN_NAME
- RATE_PLAN_ID
To understand more about our variables/fields in Enhanced Reports, please refer to this article: http://help.hostfully.com/en/articles/6572868-understand-the-enhanced-reporting-s-field-glossary#h_20a2ab6860
Thanks for your patience while we worked on this!
-
Service Provider is able to view the Property Maintenance Instructions note
The Service Provider is able to view the Property Maintenance Instructions note in the property details in the Service Hub
2 votes -
Show travelstaytion bookings as travelstaytion bookings in central calendar
At the moment, travelstaytion reservations show as the same as direct bookings in the central calendar. I would like to be shown different so we can distinguish them also there.
10 votesGood news: TravelStaytion bookings are now displayed in Dark Gray color, which is different from direct bookings. Thanks for your patience while we work on this improvement!
For more details, you can refer to this article: https://help.hostfully.com/en/articles/2627154-utilize-the-hostfully-central-calendar#h_00f6bd05ac
-
Notify PM once SP job complete
When a SP completes their job and marks job as completed on their side, I should receive the notification for this event.
2 votesGreat news: now once a service provider marks a job as complete, you (property managers) will receive an email notification. We've add a new system message for this named "Notification of Job Completed" that you can toggle on or off in Templates & Triggers > System Templates.
-
Analytics- reporting needs to be improved to run reports based upon comparative years, months, user defined periods like quickbooks
Improve the user interface and information display as well as ability to print of all analytics data. Allow the user to choose the periods with calendar dropdown. you should be able to see year over multiple year changes.
1 vote -
Display rate multiplier on mobile app
At the moment, we can only see the total rent on the mobile app.
It would be really helpful for us as hosts or property managers to see the rate multiplier on the mobile app because we often check and adjust rates on the go. Being able to quickly reference the multiplier - just like on the desktop version - would make it easier to ensure our pricing strategy stays consistent without needing to switch devices. :)
1 voteThe rate multiplier is now showing on the mobile app > booking price details
-
Pet options for DBS
Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet
15 votesIn the newly released version of the Direct Booking Site, property managers can now automatically include pet fees in the reservation price when a guest adds a pet to their booking.
-
Ignore tax charge feature should apply for all the Taxes
Currently, the feature Ignore tax charge feature is only applied to the Rental Tax. It should be applied to all the taxes in the setting.
3 votesOn our new fees and taxes tab in property settings, you can apply an exception to all types of taxes, not just rental tax.
- Don't see your idea?