438 results found
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Service hub available on desktop
It will helpfull to have desktop providers version as the mobile app doesn't make sense for the way our employees manage their schedule with multiple vacation rentals all using different systems.
11 votesGreat news! The Hostfully App is now available on the Mac App Store for macOS 15 and up.
You can easily download it here to log in to your Hostfully PMP or Service Hub account and get the same features as you would get on your iOS app but on your big monitor!
For more details, you can refer to this article: https://help.hostfully.com/en/articles/8092195-download-and-log-in-to-the-hostfully-app#h_da3c7a6db5
P.S. We are still working on the Hostfully App for Windows. Stay tuned!
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Become a (channel) partner with Staywithstay.com (Scott McGillivray).
Scott McGillivray is an HGTV host who has a channel platform called Staywithstay.com. It's a funnel for direct bookings that takes advantage of his massive social media audience, marketing team, HGTV, and direct marketing campaigns. Hostaway, Guesty, and Ownerrez have all partnered to simplify managing your listings and communication.
2 votesPassed on the request to our marketing team and will close this ticket, as this is not product related.
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Let Cleaners View Booking Calendar in Service Hub
We’d love to see a feature added to the new Service Provider Hub that allows service providers (like cleaners, handymen, etc.) to view a read-only booking calendar showing check-in/check-out dates and guest count, without revealing guest names, contact info, or pricing. With the new app they are only able to view dots for assigned jobs and can no longer see all bookings. ( I put new view and old view screenshots below)
Previously, this was possible in the web-based version of the service provider portal, and it helped cleaners better plan around guest stays, even if they weren’t assigned a…
62 votes -
Service Provider is able to view the Property Maintenance Instructions note
The Service Provider is able to view the Property Maintenance Instructions note in the property details in the Service Hub
2 votes -
Analytics- reporting needs to be improved to run reports based upon comparative years, months, user defined periods like quickbooks
Improve the user interface and information display as well as ability to print of all analytics data. Allow the user to choose the periods with calendar dropdown. you should be able to see year over multiple year changes.
1 vote -
Ignore tax charge feature should apply for all the Taxes
Currently, the feature Ignore tax charge feature is only applied to the Rental Tax. It should be applied to all the taxes in the setting.
3 votesOn our new fees and taxes tab in property settings, you can apply an exception to all types of taxes, not just rental tax.
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weekly discounts for Pricelab / Hostfully users
I would love to have Weekly / Monthly discounts API between pricelabs and hostfully
2 votesit's supported via /property-pricing-rules for v3.x
https://dev.hostfully.com/reference/update
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Not sending amenities related to enhanced cleaning to Vrbo
I recently received a Vrbo listing audit file that flagged the following warnings:
CLEANINGDISINFECTION is no longer supported.
ENHANCEDCLEANINGPRACTICES is no longer supported.
COMMONSURFACEDISINFECTANTCLEANED is no longer supported.To avoid these warnings, I’d like Hostfully to align with Vrbo’s updates by removing or discontinuing support for these amenities. This will ensure property managers no longer receive these notifications.
4 votes -
1 vote
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Ability to set preferred name as sender of messages
On Airbnb they have the optional field under personal info called "preferred name" and this is what they display about me to the guests - this is the field I would like used
6 votesHi everyone!
After checking, we would like to confirm that, even though Hostfully Inbox shows your legal name as the sender, Airbnb guests will still see your preferred name in the Airbnb Inbox, if you set it up there.
Rest assured that they won't be able to see your legal name.
If you have any questions, feel free to reach out to our support team. Happy hosting!
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Translate feature for listing descriptions
Automatically translate feature for Hostfully => Property Settings => Description
1 voteWe now have AI translations within property descriptions.
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Enhanced Photo Gallery Layout for Property Listings
Currently, the property photo section displays images vertically, one below the other. While functional, this layout can make it difficult to view the overall sequence or organisation of photos.
We propose implementing a gallery-style view, where 4-5 photos are displayed per row. This change would allow users to better visualise the sequence of images, organise them more efficiently, and easily select multiple photos for deletion or editing in bulk.
This enhancement would streamline the photo management process and improve the overall user experience.
4 votesThis requested layout has been completed. Thanks for the input!
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integration with Sifely
I'd like to have integration capabilities between Hostfully and Sifely Smart Locks. We use Sifely's lock systems to manage access to our properties, and I am interested in automating the process of generating and sending passcodes to guests.
Currently, we manually generate a passcode for our guests after they complete the necessary pre-arrival forms and rental agreements through Hostfully. We would like to streamline this process by having Sifely automatically generate and send passcodes once Hostfully confirms the completion of these documents.
Company's link: https://www.sifely.com/integration
1 voteWe now support integration with Sifely locks. Please see https://www.hostfully.com/smart-devices/smart-locks/
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Service providers easy calendar
The Service provider could have the ability to see the work he has to do in all the apartments on a daily basis and to be able to see a monthly calendar for a better overview and planning
1 voteWe have improved the calendar with our new service hub within the Hostfully app! Check out more information here!
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Allow discount code creation via API
I would like to create a form that guests fill out at checkout, indicating that they completed basic checkout tasks in exchange for a discount code for a future stay. I have someone ready to build the application, we just need access to create a discount code via API.
7 votes -
Select Lead Source for Manual Bookings
It would be great to select a lead source when manually entering a booking rather than it just saying it is from Hostfully. For example, a booking from a lead from FurnishedFinder and a booking from a lead from word of mouth both show up as "Hostfully" booking, whereas we would like to differentiate the groups to know specifically where our bookings are coming from.
6 votesThe exact source can also be sent via "referrer" or "notes" or "exterNotes" for better reference.
https://dev.hostfully.com/reference/createlead
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[MOBILE] Capitalize letter V for Las Vegas when filtering locations in DBS
When clicking on "All locations" to filter locations on DBS, the Las Vegas is spelled as "Las vegas".
Please fix it as I just want it to look professional without errors.
1 vote -
Replies on inbox should default to replying in the manner which the guest sent. Ie, SMS, Email, etc
Replies on inbox should default to replying in the manner which the guest sent. Ie, SMS, Email, etc
8 votesHi all,
We have it updated.
- If there is no previous message in the thread - the messaging channel would be default to the one based on the lead
- If there is a previous message in the thread - the messaging channel would be default to the one based on the last messaging channel used in that last message
Thanks to your contribution and support!
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Add channel icons next to the property type options that are applicable to each channel.
Or do all of the property types apply to all channels (except booking.com)?
1 voteWe now have separate sections for each channel with their specific listing/property/room types.
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Add Request to Book for Booking.com
Right now only instant book is available. PMs would like to use a booking request flow instead.
28 votesGreat news! You can now set Request to Book for Booking.com!
Currently, this option is limited to:
- New properties on Booking.com (i.e., listings that are newly introduced and meet Booking.com’s eligibility requirements). Existing listings already set up with Instant Booking cannot be switched to RTB.
- Specific property types where guests rent the entire place, including: Holiday homes, Apartments, Villas.
- If you are using master - subunits, or multi-unit listing, the option to set "Booking Request" is only visible in the top-level property (e.g. master unit). Still, all the child listings will inherit the same booking setting as that of your top-level property.
For more details, please refer to this article: https://help.hostfully.com/en/articles/12118899-handle-booking-requests-from-booking-com
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