426 results found
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Color code the owner calendar like you do the the regular manager calendar
The owner portal does not color code the calendar to show which booking platform was used. Please make the owner calendar color coded as well so our owners can see which platforms the bookings are coming in from.
8 votesThis feature is now live.
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Weekend Rate Adjustment for Pricing Periods
Please add a Weekend Rate Adjustment option to the Pricing Periods feature. It would be great if it could be a dollar value as well as a percentage increase. It is very time consuming to go through each pricing period adjusting the weekends. This would make using the pricing periods much more better. Thank you!
17 votesHi all, we are decommissing the pricing period feature in the next couple months. With the new calendar you can make price changes in bulk across your entire property set. These can be dollar amount and percentage amount adjustments- https://www.loom.com/share/f5a65e630c9a458ba730551e7c972214
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Automatically delete a cancelled job from the calendar
Automatically delete a cancelled job from the calendar, or at least make it an option
2 votes -
Manually adding pincode to Airbnb reservations
I want to add a pincode manually to the reservation under Stay Details tab. If the guest email field is blank (Airbnb doesn't send guest emails to Hostfully due to their policies), I'll need to enter my own email every time in order to to able to save the lead.
1 voteYou can now save the reservation without entering an email address.
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Filter of the report
The first issue I have is with the date range on the owner statement report. I found out it is based on check in not check out date, which is the industry standard for property management. This needs to be fixed. When I choose 4/1 to 4/30, it should be guests that checked out between those dates. This is how the owners are paid for the month, based on check outs.
13 votesForgot to update this ticket, but this was released in February 2023.
Now in Enhanced Reports, you can setup the date type filter where you can choose on what type of date you want your report to be based off: check-in date, check-out date, occupancy date, etc
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Improve the confirmation mechanism for Booking.com reservations
As a PM, I would like to have Booking.com reservations that failed during a database update / outage on PMP to be imported to the system. As of now, it just failed, which resulted in no lead created, and resulted in doubled booking. I have to contact Hostfully support so that they manually import these failed bookings.
5 votesThis work was completed. Now if there is an outage on either side, reservations are automatically imported
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Support More Airbnb Property Type
As a PM, I would like to have more property-type options in Airbnb to choose from. At the moment, PMP is missing these: barn, campsite, casaparticular, cycladichouse, dammuso, farmstay, guestsuite, heritagehotel, kezhan, minsu, pension, ryokan, shepherdshut, trullo, windmill.
5 votesThese were added a while ago. Late close on the ticket. You can select these from the main settings of the property under property type.
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Notification for blocks calendar
you can send a notification to a team member even if you only block the calendar.
2 votesThis feature is now available in production - you can attach a message to creation or deletion of owner blocks.
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On enhanced reports allow use to report blocked nights (so we can show owners)
Show blocked nights by owners and for maintenance on enhanced reports. We can then clearly see that while occupancy may be low that if the owner blocked 7 nights it shows on the report.
2 votesThis is now available in the Occupancy reports, new tab under Enhanced Reports
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Integration with Enso Connect
Integration with Enso Connect
1 voteThis integration is now available.
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Change the wording in Pipeline from "days" to "nights"
This is a minor annoyance, but should be a quick fix.
In the Pipeline, the guests stay is labelled a "x days" however, length of stay in a short term accommodation is pretty much universally referred to as "x nights."
Again, it's not critical, but seeing "x days" does throw me off a little. It would be an improvement if the cell was labeled "nights"
7 votesThis has been completed. Thank you for the suggestion.
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Incrementally Change Price and Minimum Stay
I love the idea of being able to edit prices and minimum stay from calendar central. What would make this even better and take it to the next level as far as being really helpful in managing prices would be to allow us to adjust prices (and possible minimum stays) by an increment.
For example, if I haven't been getting bookings and I want to drop my prices by $20 / night for the following month, the only way I can do that is pretty time consuming. But if I could select the whole month and then increase/decrease prices by…
3 votesWith the new calendar, you can change prices by a percentage for multiple properties and days at the same time. More information here!
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White Label confirmation page of Pre Arrival Form
I would like the landing page my guest sees after submitting the pre arrival form to be white labeled. It currently has a Hostfully logo and says "start your free Hostfully account" instead of "start your free guest account".
6 votesThis change is now live in production.
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Update quote API endpoint
Include the multiplier rate in the quote results. Include both the pre-tax and tax priced for cleaning. Include the calculated price that you show in your own widgets (which looks to be rate * multiplier + cleaning fee, all with Math.round()... That or explain what each response value is actually matching to at least! And it would be ideal to get the quotes for ALL available properties rather than just 1 at a time since your hourly API limit is SO LOW. Thanks!
3 votes -
Rolled up view report
Rolled-up view report for the number of bookings within the current day/week/month; rolled-up view of occupancy rates and average nights per stay for a set of period
1 vote -
calendar error
The bug which appeared in one of the first versions of the app is back. Calendar cherry picks some bookings and some do not show up at all. The result is that property appears available when it is not. This renders the calendar (and by extension the entire app) not usable.
1 vote -
Error loading app
I successfully installed and loaded the app initially, but when I went to pull it up again a few days later I got this error.
2 votes -
Inbox filters
Add filters and search to the Inbox page and narrow your list of threads
Filters on:
- Read / Unread
- Status (quote, booked, stay, declined, cancelled, etc)
- Agent
- Channel (Hostfully, Airbnb, VRBO, etc)
- Property
- Guest Name/Email4 votesEverything in this list is live except for Read/Unread, which comes out later this month.
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Jump to date with available from selection
Great improvement with the new calendar!
When selecting the "available from" field and leaving the "available to" field empty, it would be great when the calendar jumps to this date.
It jumps back to current date.Tested in Edge browser
2 votes -
Inbox - support attachments from Airbnb messages
Inbox does not display an image sent by a guest on Airbnb channel For example, my guests send me a picture of their passport and this is not visible in Hostfully inbox on the app
3 votesThis is now live in the v4 app.
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