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  1. 1 vote

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  2. I need to be able to produce a report for owners/on-site managers that shows all bookings as well as holds and blocked dates. Current report doesn’t show holds or blocked dates. On sites need to see dates owners have blocked etc...

    4 votes

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    This is now available with the Occupancy report.

    For each property you can get the number of agency blocks vs owner blocks and get the occupancy rate.

    Go to Enhanced Reports > Occupancy report

  3. Currently, if you create 2 jobs on the same date, there is no way to find the 2nd job. Only one job shows up on the date in the calendar view and there is no list view.

    Also, something indicating job status (accepted or pending) on the calendar view would be awesome. Thanks

    13 votes

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    2 comments  ·  Service Hub  ·  Admin →

    This is now in production: when 2 or more jobs are falling on the same day, the tooltip will indicate how many jobs are overlapping, and a click on the job dot will open a modal where you can select the job you need to view/edit.

    See attached screenshots.

  4. Force checkout date selection calendar to be the same month as check-in.

    2 votes

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  5. Owner Adjustments created on the Financial Report page, rather than toggling back to Property/Owner/Adjustments

    10 votes

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  6. The maximum stay on the property tab does not allow you to chose more than 59 days unless you choose unlimited. Please add 90 or 120 day etc options.

    6 votes

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  7. I would LOVE a stacked calendar that shows not only the availability, but also the rate and minimum stay. It would be so useful and time efficient for me to have all my properties in one screen with availability, rate and minimum stay. If I could also edit the rate and minimum stay from there it would be wonderful. If not, at least I would like to be able to see all this info in one screen.

    56 votes

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    29 comments  ·  Calendar  ·  Admin →
  8. Would be great if service providers were only shown the properties they had been assigned by the agency on the multi-cal view on their account. We'd rather they didn't see every property and it makes it easier for them to quickly see at a glance the calendars for all the properties they manage.

    6 votes

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    completed  ·  2 comments  ·  Admin →
  9. Here is the ideal scenario.

    Guest books and receives a welcome message and an arrival form. In the message, it lets him know that the access code will be sent upon completion of the arrival form.

    Once the guest completes the arrival form, I would have created a trigger for arrival form completion (which doesn't currently exist) and the guest will receive the access information.

    This flow makes a lot of sense. That would make the interaction a little more organic ensuring that the guest cooperates and fills out the arrival form.

    I hope this feature would be easy to…

    20 votes

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  10. We charge an admin fee. AirBnB and other Channels treat that as a fee to the property manager and keep it separated in the reports.

    However, in Hostfully reports, the Admin fee is added to the rental amount, and then the commission splits are taken from the Rental Amounts+Admin fees. The owner's are not entitled to any of the Admin fee.

    6 votes

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  11. Users should be able to connect their GA account and have the tracking available all the way though payment.

    5 votes

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    completed  ·  3 comments  ·  Admin →
  12. Remove the requirement to assign reservations to different people on the team. We know assigning users to each booking is useful to some, but this is a bit annoying for us as everyone on our team should have access to all

    2 votes

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    completed  ·  1 comment  ·  Admin →
  13. triggers before a block to send owner the check in info
    trigger before or after an owner block to create a cleaning job
    trigger before or after an owner block to create a maintenance job

    16 votes

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  14. Only message recipients for Hostfully reservations are viewable in the Scheduled Messages table. If you have multiple scheduled messages with the same scheduled time, there is no way to distinguish who the messages are going to or through which platform, e.g., Airbnb, VRBO, etc.

    1 vote

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  15. I need to be able to pull all the transactions that had a discount code associated with them and what the discount code was.

    3 votes

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  16. Please add the query parameter of Lead UID to the request method.

    2 votes

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    1 comment  ·  API  ·  Admin →
  17. Hey Guys, Could you create a webhook for new messages for new threads and/ threads

    4 votes

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    1 comment  ·  API  ·  Admin →
  18. Please create the ability to create canned review templates (eg "{First Name} was an easy guest. I would highly recommend.") that we can generate after a guest's departure. This would be very very helpful in saving a ton of time.

    18 votes

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  19. It would be great if we can group listings (not sub-listings) that will share the same property settings globally. Whenever I decide to make a change or requested to do so by the owner, I have to go to each property and make sure that I propagate those changes on all listings. A global setting page would make it easier to manage such changes. It would be great if we can pick the settings that will be globally set across a specific group. This tool would be also a great tool to manage pricing across similar listings.

    4 votes

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  20. 2 votes

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    completed  ·  0 comments  ·  Admin →
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