199 results found
-
Representative Inventory
Airbnb has a functionality called representative inventory which allows hosts to create one listing for multiple same units. It would be great to support this feature.
1 voteHi Joseph, we support this with our multi-unit feature! I suggest connecting with our team to learn more!
-
Notifications when an inquiry is made
I used to receive a text notification when someone makes a direct inquiry. It would be great if those could be restored. If not, I have to login to see that an inquiry has been made and that delays response time.
1 voteThis is a current feature and still works at the moment. Please check with our support team and review your triggers. This is most likely a configuration issue.
-
owner
Add more functionality for triggers to apply to Owner Stays, that way we can communicate important info to the owner about their upcoming stay, remind them of the house rules, check-out time, etc. You'd think that owner's would remember all this stuff, but they don't.
1 voteYou can simply do this by adding the owner's email as the guest email.
-
Option to Exclude Taxation for Fees on Long-Term Stays
A feature to exclude taxation rates for fees on long-term stays would help streamline the process and minimize the need for refunds and manual adjustments.
1 voteThe platform already provides a feature on the Property Settings page, called "Ignore tax charge for over N Days"
-
Service Providers
It would be much more easier if in the service provider portal there was a menu similar with the one of reservations where you would indicate the date, the property and the work that needs to be done since of course you have first created the provider to whom you will assign the job. The way the system works right now, initially you cannot edit a provider after you have created him, you cannot assign him more than one job and it is inconvenient to move from page to page to make a schedule when everything could simply work like…
1 voteHello Eleni,
You definitely can block a date and still create jobs the day before and the day after (since blocks, like bookings, are considered nightly). See the attached image.
-
The estimated date of the pre-arrival form should be completed automatically using the Leads info.
The estimated date of the pre-arrival form should be completed automatically using the Leads info.
1 voteThis is already the case. The pre-arrival form is prefilled with the checkin date and time.
-
Option to approve Vrbo inquiry
We encounter situations where a guest has already inquired about a Vrbo property and now needs to be instructed to send a booking request. This can be burdensome for the guest, as we are unable to simply invite them to make a reservation.
If there is an option to pre-approve Vrbo inquiry so guest could book directly, it would be much more helpful.
1 voteBooking requests already exist for the Vrbo channel
-
Sell ITEMS instead of Services
Be able to list the products not only as Services but also as Items/Products.
1 voteYou can already sell items - just create a service of type "Other", and list your items at will.
-
Extra hours field for late check-out in the booking flow
Ability for the guests to select amount of extra hours for their stay during the booking flow with an extra hours field
1 vote -
Minimum price for the entire stay
Minimum price for stay, not minimum nights.
It would be awesome to set a minimum price for a stay. Give a minimum $ value for a booking regardless how long the stay is. So if I want $3000 minimum, a stay could be 2, 3, 4 nights (whatever you want your minimum to be), the minimum price could kick in if the regular price for those 1,2,3,4 nights is less than $3000. I’ve been asking pricelabs for this too, with no avail.
1 voteWe have the minimum price rule for direct bookings. Learn more here!
-
Ability to create low fee for additional pets
This feature is something like being able to charge $25 pet fee for the 1st pet and $10 per night for each additional pet up to the PM's desires.
1 votePlease see https://help.hostfully.com/en/articles/6812445-create-an-optional-pet-fee
-
Add the cancellation agreement seperately
we want it to be a separate document to make sure they see it and read it and sign it separately.
1 votePlease look at this article: https://help.hostfully.com/en/articles/5539153-resend-guest-rental-agreement
-
Ability to create discount for specific night even when the rate is dynamic
We're using dynamic pricing tool and for some cases, we want to give a discount for a specific night with dynamic rate.
We don’t keep the rates the same. We need a feature with ability to discount a specific night1 voteYou can do a price override directly in the dynamic pricing tool and provide a discount there.
-
Have number of guests in Pre-arrival form = number of guets in the bookings
Sometimes guests select a different number of guests in the pre-arrival form from the booking details. I want to have the number of guests in the form to be same as in the booking details and not editable.
1 voteThe Pre-Arrival Form already pre-sets the number of fields based on the number of guests in the reservation.
-
1 vote
We support all eligible cancellation policies Airbnb offers vai API. If you are still not seeing the one you want, please let us know.
-
Edit Subjects in the system templates
Be able to Edit Subjects in the system templates
1 voteYou can already edit subjects in the system templates.
-
1 vote
This is already the case.
-
More variables for SMS message
Support more variables for SMS message such as: Rent, Night Rate, Cleaning fee, etc to provide more details via SMS for co-workers who don't use email frequently.
1 vote -
Have a cleaning fee option under VRBO
I recently looked at the details of a guest's fees who booked through VRBO. Instead of stating "cleaning fee" it said admin fee. I went to change it on Hostfully and realized there is not a drop-down box for cleaning. Can Hostfully add it as I know VRBO does allow cleaning fees.
1 voteCleaning fees are part of the Property Main Settings and will apply to Vrbo.
-
Hide guest name from Service Provider's calendar
Ability to hide guest's name from Service Provider calendar as I see it's not necessary for them to see that.
1 voteSetting to uncheck is "Owner can view booking details" on the Owner Tab (Property Settings > Owner > Owner Permissions)
- Don't see your idea?