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318 results found

  1. Support Booking.com multiple-room reservations within the PMP

    56 votes
    13 comments  ·  Property Management Platform - Web » Channels  ·  Admin →
    How important is this to you?
    Beta release  ·  AdminAlice (Sr Product Mgr, Hostfully) responded

    We now support Booking.com multi-room reservations for both multi-unit AND master/sub-unit properties!

    This feature is in beta, if you would like to be added to our beta program, please respond to this message. Folks who already responded to my previous announcement have been added to the beta program already.

    When added to the beta, only new multi-room reservations imported from Booking.com will display in our redesigned format.

    An error occurred while saving the comment
    Keith commented  · 

    beta please

    An error occurred while saving the comment
    Keith commented  · 

    I'm open to beta.

    An error occurred while saving the comment
    Keith commented  · 

    This problem is more critical than just calendar visualizations.

    The orders and reports and revenue reports are all wrong.

    it looks like we got paid a bunch of extra money for a single reservation and our hosts will think we're stealing from them, or worse, we might think we owe a guest money when we don't.

    This needs to be a higher priority.

    Keith supported this idea  · 

  2. Ability to ask guests on check out flow for consent to receive SMS texts

    2 votes
    0 comments  ·  Property Management Platform - Web » Direct Booking Site  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  3. Adjusting Unbooked Nights Formula for Accurate Master-Sub Occupancy Rate

    2 votes
    0 comments  ·  Property Management Platform - Web » Reports and Analytics  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  4. Be able to remove from the GB the line: "Like this guidebook? Make your own"

    2 votes
    0 comments  ·  Property Management Platform - Web » Agency Settings  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  5. Add property picture in inbox sidebar

    2 votes
    0 comments  ·  Property Management Platform - Web » Inbox  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  6. Discounts should appear under Rent instead of Fees in booking breakdown

    2 votes
    0 comments  ·  Property Management Platform - Web » Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  7. Add more discounts/promotions for Vrbo

    2 votes
    received  ·  0 comments  ·  Property Management Platform - Web » Property settings  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  8. Different balance due status for Booking.com reservations

    2 votes
    received  ·  0 comments  ·  Property Management Platform - Web » Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  9. Manually Schedule Messages

    2 votes
    received  ·  0 comments  ·  Property Management Platform - Web » Templates and Triggers  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  10. Guest checkout on direct booking site

    2 votes
    0 comments  ·  Property Management Platform - Web » Direct Booking Site  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  11. Custom Cancellation for VRBO

    58 votes
    planned  ·  17 comments  ·  Property Management Platform - Web » Channels  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Keith commented  · 

    Yes, custom is good, but since hostfully processes the transaction for our side off the booking (not the vrbo fees), what we really need is for them to do an Auth hold on stripe then confirm the authorization after a free cancellation period.

    Then we don't pay fees until after the free cancellation period and these transactions are still protected by 3dsecure/2fa if you have that mandatory in your stripe account.

    Keith supported this idea  · 

  12. Extend booking

    1 vote
    1 comment  ·  Property Management Platform - Web » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Keith commented  · 

    what you describe is extending the stay directly. they make a new reservation as a direct booking.

    I think what you want is:
    if airbnb, then use airbnb alteration to extend stay.

    and if booking.com use booking extend stay.

    my personal preferences is to pocket the platform fees when guests extend. The platform isn't doing work so why should they get a commission on a guest wanting to enjoy our hospitality more.
    So I charge them the same rate they paid on the platform and share the spoils with my owners.

  13. I want to be able to send my guests a receipt and have it show the discount they received on it.

    4 votes
    0 comments  ·  Property Management Platform - Web » Templates and Triggers  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  14. Reschedule Auto 2nd Payment Balance When Updating Split Payment Settings

    3 votes
    received  ·  0 comments  ·  Property Management Platform - Web » Payments  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  15. White label hostfully logo in messaging

    6 votes
    1 comment  ·  Property Management Platform - Web » Inbox  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  16. Option to automatically Add Cleaning Fee to Owner Blocks

    9 votes
    0 comments  ·  Property Management Platform - Web » Calendar  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  17. When booking changes houses. Notify both owners of the change

    2 votes
    0 comments  ·  Property Management Platform - Web » Templates and Triggers  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  18. Allow to create the payment for the balance link for the difference when modifying booking.

    2 votes
    0 comments  ·  Property Management Platform - Web » Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  19. Not sending amenities related to enhanced cleaning to Vrbo

    4 votes
    planned  ·  0 comments  ·  Property Management Platform - Web » Channels  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 

  20. Have a report for all clients that do not have signed rental agreement

    2 votes
    0 comments  ·  Property Management Platform - Web » Property settings  ·  Admin →
    How important is this to you?
    Keith supported this idea  · 
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