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  1. 4 votes

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    Tara Goss commented  · 

    We use automated messages a lot so it is very confusing when it is just a trigger number. For example - I have a message to check in with the guest set to trigger at 9 pm for all guests. One guest emails me at 7:30 pm and says "everything is great - we are all settled in" so now I need to delete that message before it goes out. I'm at home with the bunny slippers on - not in front of the computer so I have to try and manuever logging into the software from a phone (the app doesn't have the capability yet) and then figure out which one to delete so the guest interaction still sounds human. I am surprised this hasn't been requested before - seems an easy resolution.

    Tara Goss supported this idea  · 
  2. 2 votes

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  3. 6 votes

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  4. 2 votes

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    0 comments  ·  Guidebook  ·  Admin →
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    Tara Goss supported this idea  · 
  5. 8 votes

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  6. 97 votes

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  7. 1 vote

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  8. 20 votes

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    Tara Goss supported this idea  · 
  9. 99 votes

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    Hi everyone,


    Thank you for voting on the idea to allow for modifications of scheduled messages. I'm excited to share that this feature is currently under development.


    In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.


    What’s included in the beta?

    We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

    • new variables in custom templates
    • new triggers
    • auto-translations
    • improved search, navigation, and filtering
    • much more

    Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

    • use the feature in your normal workflow where it makes sense
    • share feedback with…
    Tara Goss supported this idea  · 
  10. 1 vote

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  11. 19 votes

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  12. 1 vote

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    received  ·  0 comments  ·  Guidebook  ·  Admin →
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  13. 2 votes

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    Tara Goss shared this idea  · 
  14. 14 votes

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  15. 14 votes

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  16. 17 votes

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    Tara Goss supported this idea  · 
  17. 103 votes

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    Tara Goss supported this idea  · 
  18. 75 votes

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    Hi everyone,


    Thank you for voting on the idea to edit fonts and formats in templates. I'm excited to share that this feature is currently under development.


    In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.


    What’s included in the beta?


    We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:


    * new variables in custom templates

    * new triggers

    * auto-translations

    * improved search, navigation, and filtering

    * much more


    Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:


    * use the feature in your normal workflow where…

    Tara Goss supported this idea  · 
  19. 9 votes

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    Tara Goss commented  · 

    Many guests ask for this - it would cut down on a lot of Admin work and encourage more upselling as the guest has a more interactive usuage

    Tara Goss supported this idea  · 
  20. 3 votes

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    Tara Goss supported this idea  · 
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