Make owner stays distinct from owner blocks to support reservation scheduled tasks (cleanings, communication)
Sometimes owners block properties for work to be done, but most often they are blocking the property for personal use. In those cases, we need to clean and turnover the property just like we would for a guest reservation. Also, the smart automations (for example, changing thermostat settings via Lynx, Operto, etc.) should treat an owner stay the same as a guest stay.

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Kana Gordon commented
Customer would like the owner bookings to show as a different color on the calendar.
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Krystina hamheritageproperties commented
YES! This is critical. This should be an easy add where if an owner blocks the property they can choose "personal stay" and the calendar color for their block is different, but they also need heat turned up and the block to be pulled on a report so that the property is cleaned after their stay.
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D'Arcy Nerland commented
Or maybe an option for a half-clean? The owners can contribute and save some money but the professionals still go in and get it guest ready? My owners find this a great option!
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Keith commented
+1 on this idea.
Also, many of our owners prefer not to pay for additional cleaning, so we just clean after they stay and they arrive at a dirty house. not my choice but saves them money, would be nice to distinguish between the two for scheduling .
also we occasionally provide promos for guests we don't need to do for owners.
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David Curtis commented
The specific triggers that have been made are not sufficient. We use the Turno integration and right now the only way we can automatically book a cleaner is to turn on "create a project for every block" which is not ideal.
Ideally, when an owner books their property, it would come up as another reservation. -
Nicole Harding commented
Would love the ability to make owner blocks on our end instead of just bookings or blocks. Having them still read as reservations for reports and automatically charge just the cleaning fee would be great, with the ability to add or remove fees also.
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Deana Steele commented
Any movement on this? I am looking for full automation and this is one of those manual edits for our admin to catch and edit
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James Boyers commented
We need to be able to track how many days an owner stayed over the course of the year, because it affects our revenue targets. Right now - we pull the "property report" which shows owner blocked days but this doe not include days where the owner has asked us to block days off for them. In this case we need a way to manually add owner stay so that it add to "owner block" on the property report (ie, that we can calculate the total of owner days stayed
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Deana Steele commented
do we have an update for this? Owners ask me direct to block dates, would like one of the options on top right to read "owner block" next to NEW/ON HOLD/BOOKED/BLOCKED please
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April Mai (work email) commented
I want to add action "create job" for event "owner added calendar block". When an owner creates a block on their calendar we want to be able to automate and create a trigger to create a job because that owner block is an owner stay.
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Keith commented
I'm not sure trigger events are sufficient.
This needs to work for integrations.
Of a owner blocks they should be able to specify if it's a reservation or not. A checkbox or a selector for” number of guests”
0 guests would be a maintenance block. 1 or more would be a booking
Example. We use vrschrfuler.
Owner stays need cleaning. Vrschefuler doesn't see these but should
However, owner blocks to do some work on the property, or just to avoid potential party dates. This doesn't need cleaning.
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Ashley Thomas commented
Customer would like an option within the Owner Portal for owner's to 'Request a Stay' at their property rather than just booking or blocking the calendar on their own without approval of PM.
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Deana Steele commented
+1 My current solution for this is very clumsy and painful so I look forward tot he update
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first_name_unknown last_name_unknown commented
An owners block should come over as a reservation instead of a block. You can even have custom messaging to confirm their stay or confirm cancelation of an owners block etc. This would make things more automated.
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AdminTed Nguyen (Admin, Hostfully) commented
Thanks for your feedback, Emily. We've received it and will consider this improvement for future developments.
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Emily Beckstrom commented
Allow owners to choose if they need a clean during their stay and if so, the cost is added to their statement.
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AdminThien (Admin, Hostfully) commented
Thank you for your idea. We have received it and our team will consider adding it next time they work on the owner portal of the product.
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McAdams Properties commented
It would be great to add custom details for an owner booking when they block out dates via their owner page.
We're currently capturing owner bookings via a separate webform so the owner can check a box to accept or decline a professional cleaning after their stay is done.
I'd envision a "Decline Cleaning?" checkbox on the New Reservation popup / pane.