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18 results found

  1. Support for ACH payments

    15 votes

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    received  ·  5 comments  ·  Property Management Platform » Payments  ·  Admin →
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    Tim Birkett commented  · 

    Our Hostfully direct booking sites need the option for guests to pay with an ACH payment so we aren't charged the credit card fees and guest can be offered a "discount" to pay this way over using a credit card

    Tim Birkett supported this idea  · 

  2. Schedule a message for a specific time

    19 votes

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    4 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Tim Birkett supported this idea  · 

  3. Automatically charge of Stripe balance payments (second payment) for Vrbo and booking.com reservations

    62 votes

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    8 comments  ·  Property Management Platform » Payments  ·  Admin →
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    Beta release  ·  AdminAlice (Director of Product, Hostfully) responded

    Hi everyone 👋


    Thank you for voting for the idea “Automatically charge Stripe balance payments (second payment) for US guests on Vrbo.”


    We’re excited to let you know that this feature is now ready for a beta phase, and we’d love to invite interested customers to participate.


    What’s new?

    When enrolled in the beta, reservation balance payments will be automatically charged via Stripe for:

    • Vrbo reservations
    • Booking.com reservations


    How the flow works

    1. A guest books on Vrbo or Booking.com
    2. The guest pays the deposit on the channel platform (or, in the case of a 0% deposit, provides their credit card details without an initial charge)
    3. When the balance is due, Hostfully will automatically charge the remaining amount via Stripe
    4. If the automatic charge fails (e.g. insufficient funds, expired card, etc.), we will fall back to the existing flow and send the usual balance due payment request to the…
    Tim Birkett supported this idea  · 

  4. Change how booking widget displays unavailable dates from availability settings. (not booked dates)

    13 votes

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    2 comments  ·  Property Management Platform » Widgets and Forms  ·  Admin →
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  5. Phone field mandatory on our Direct Booking site.

    52 votes

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    received  ·  6 comments  ·  Property Management Platform » Direct Booking Site  ·  Admin →
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    Tim Birkett supported this idea  · 
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    Tim Birkett commented  · 

    This is so incredibly stupid that we should have to vote for something so simple like this that should be part of the software from the start ! It would help in weeding out the frivolous & fake booking requests simply by being able to reverse lookup the tx# and/or calling to verify it is who they claim they are .

  6. Printer-friendly button to print out the order

    4 votes

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    0 comments  ·  Property Management Platform » Pipeline & Lead Assignment  ·  Admin →
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  7. Trigger for not completing payment or pre-arrival forms

    92 votes

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    planned  ·  12 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Tim Birkett supported this idea  · 

  8. Show nightly rate breakdown on payment link

    10 votes

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    received  ·  2 comments  ·  Property Management Platform » Payments  ·  Admin →
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    Tim Birkett supported this idea  · 

  9. Add function to duplicate triggers & templates

    83 votes

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    planned  ·  4 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Tim Birkett supported this idea  · 

  10. Mark all Inbox messages as read

    35 votes

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    planned  ·  0 comments  ·  Property Management Platform » Inbox  ·  Admin →
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    Tim Birkett supported this idea  · 

  11. Add a field "How did you find out about us"

    18 votes

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    received  ·  1 comment  ·  Property Management Platform » Direct Booking Site  ·  Admin →
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    Tim Birkett supported this idea  · 

  12. Automatically cancel the reservation when payment fails

    38 votes

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    planned  ·  6 comments  ·  Property Management Platform » Payments  ·  Admin →
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    Tim Birkett supported this idea  · 

  13. Support videos in photos tab

    33 votes

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    under review  ·  6 comments  ·  Property Management Platform » Property settings  ·  Admin →
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    Tim Birkett supported this idea  · 

  14. Filter leads response by source / status / creation date

    15 votes

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    received  ·  2 comments  ·  Property Management Platform » API  ·  Admin →
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    Tim Birkett supported this idea  · 

  15. Integrate directly with Expedia

    94 votes

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    under review  ·  6 comments  ·  Property Management Platform » Channels  ·  Admin →
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    Tim Birkett supported this idea  · 

  16. Modification of scheduled messages

    95 votes

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    planned  ·  15 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Tim Birkett supported this idea  · 

  17. Create reviews by month and year

    2 votes

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    0 comments  ·  Property Management Platform » Property settings  ·  Admin →
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  18. Triggers should automatically recognize the channel to send direct message or email

    18 votes

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    2 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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