Settings and activity
14 results found
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60 votes
Hi everyone 👋
Thank you for voting for the idea “Automatically charge Stripe balance payments (second payment) for US guests on Vrbo.”
We’re excited to let you know that this feature is now ready for a beta phase, and we’d love to invite interested customers to participate.
What’s new?
When enrolled in the beta, reservation balance payments will be automatically charged via Stripe for:
- Vrbo reservations
- Booking.com reservations
How the flow works
- A guest books on Vrbo or Booking.com
- The guest pays the deposit on the channel platform (or, in the case of a 0% deposit, provides their credit card details without an initial charge)
- When the balance is due, Hostfully will automatically charge the remaining amount via Stripe
- If the automatic charge fails (e.g. insufficient funds, expired card, etc.), we will fall back to the existing flow and send the usual balance due payment request to the…
An error occurred while saving the comment Whitstable Seaside supported this idea ·
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6 votes
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9 votes
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10 votes
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3 votes
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62 votes
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8 votes
An error occurred while saving the comment You can't change a booking on Booking.com extranet if the duration of the stay is more or less nights or if it falls into the non-cancellation field. It's frustrating contacting Booking.com to do this as it is not a quick conversation. If a guest wanted to add on an extra night during their stay, this cannot be done through Hostfully or the Booking.com extranet either.
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80 votes
An error occurred while saving the comment Would be great to be able to send these PDFs to other platforms such as Booking.com etc as at the moment they won't accept uploaded files to their messages.
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5 votes
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4 votes
We will soon provide support for Vrbo Payments.
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19 votes
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6 votes
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27 votes
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7 votes
Us this only for US guests and not UK? If its for UK too then I'd love to join as this will solve a big problem.