Settings and activity
10 results found
-
8 votes
An error occurred while saving the comment 
Michael Skomina
supported this idea
·
-
2 votesMichael Skomina
supported this idea
·
-
8 votesMichael Skomina
supported this idea
·
-
10 votesMichael Skomina
supported this idea
·
-
1 voteMichael Skomina
shared this idea
·
-
2 votesMichael Skomina
supported this idea
·
-
3 votesMichael Skomina
supported this idea
·
-
3 votesMichael Skomina
supported this idea
·
-
91 votes
An error occurred while saving the comment Michael Skomina
commented
This goes back 3 years! and Hostfully have NOT responded. I joined Hostfully and was blindsighted by the poor state of backend financial capabilities. No detailed invoice ability? ridiculous. Are considering that Hostfully may not be a suitable PMS for us. Yes it should be an accurate Australian invoice, yes it should be able to be customed to calculate GST and the 7.5% victorian government Short Stay levy tax, yes the invoice requested by a guest should have the date and other details clearly easily shown or a buildable template and formulae, really poor R&D and responses from Technical teams only frustrate support agents in their efforts to work with us. GST does not calculate correctly nor can you adjust this and adding a tax frustrates as it does not calculate correctly, all be it for direct bookings however manually adjusting these figures is labour intensive work. Basically Hostfully Tech team, its a mess and totally unacceptable. Theoretically this makes the Hostfully product in whole not fit for purpose. Every single other PMS prides themselves on this aspect of their platform, invoices, detailed and customable to be accurate and easily issued or accessed by a guest. PDF or any format! So here people post and write the same thing going back years but we see no changes or development rolling out. Under consumer law potentially we have a good case. It is unfortunate that Hostfully push through onboarding then once you are committed its too late. The effort to move to another PMS is just too daunting to actually undertake so we are stuck at an impass. Time to overhaul the antiqauted backend financial reporting system.
Michael Skomina
supported this idea
·
-
9 votes
Exactly! we need to be able to accept a guests preferred payment timeline straight from the booking inquiry.