254 results found
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Make check in/out availability visible again from the calendar view
With the current/old calendar it used to be that if dates were unavailable for check in/out they would appear red. That made it easy to see whether dates were correctly marked as unavailable across the entire portfolio.
With the new calendar we have lost that functionality. Can we get that back? It would also be incredibly useful to be able to update the check in/out restrictions for certain dates across the entire portfolio at once.
1 votecheck-in/turnover restrictions will be indicated by a red font on the corresponding day
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Primary contact on Booking.com
The primary contact on Booking.com needs to be the booking agent not the Admin of the Hostfully Account.
At least remove the syncronization so we can enter the good information because when I make the change it went back the next day.The customer contact me instead of the agent. It doesnt make sens.
13 votesWe have added a picklist on the property main settings to select the primary contact for each property. More can be found in this help article.
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Enhanced Reporting - Allow filter or tags by "Channels"
I love the new enhanced reports. I created a report that would allow me to quickly build a Hotel Tax Report. We collect for VRBO and Direct bookings so we have to remit, but Airbnb and Booking.com collect and remit. Would be nice to filter those channels out of the reports. Would be helpful in other reports that are channel specific as well. Thanks!
11 votes -
Improve Dashboard Functionality
I find that the information on the Dashboard is not very useful to me. I would like the dashboard to show high level performance like Occupancy rates, YTD and MTD revenue etc.. I suggest the following:
- Configurable components on the Dashboard (allows users to display or not display the component
- Total Revenue by month (a graph that shows revenue by month, similar to what AirBNB shows), allow filters by property
- Total Occupancy by month - allow filters by property
- Improve the notifications section, currently I think it is broken - it shows old information and I…29 votes -
A notification when a message is received
We find it hard to monitor new messages since there's no notification when a message is received. It would be best is there is a sound option or a push notification when there's new message receive even if the tab is not open at the moment of receiving the message.
11 votes -
Full calendar integration with Booking.com
We urgently need calendars to be properly synced with Booking.com. At the moment booking.com doesn't take into account the 'no check in/outs allowed' for specific dates. This means we could get people checking in on Christmas day or New years eve, which we do not want.
1 voteThis issue has been fixed.
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Build out a way to "bulk add" user permissions for multiple properties
When a new user is added, we have to individually add their permissions property by property. It would be much easier if we could give them permissions, all at once, to a block of properties based on any criteria like a tag, location, or even a multi-select tool, etc.
3 votesThis is now in production.
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Enhanced Reporting - Make "Last Month" a quick default
When you run a report, the quick options for dates are "Last week" or "This week". I never use those. By far the dates I'm using most frequently are for "Last Month", so I would like to see that as an option.
10 votesThis was released in February 2023
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Trigger mail only if there's a balance pending
A way to (after setting the template) set the trigger to send the mail only if there's a balance pending.
22 votes -
Choose another color for direct bookings
The dark blue is too similar to Vrbo
1 voteDirect bookings are now showing in yellow
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Allow ability to edit archived airbnb reservations
Right now, if you need to send a discount to an airbnb guest in the resolution center, it will not update in your statement in Hostfully. This will cause error in all reporting for the remainder of the month/year. Same if if the guest opts into a fee after they have arrived. We need to be able to manually edit our statement in Hostfully after a guest arrives or departs.
10 votesOrder adjustments have been released.
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Add white label Favicon on the Owner Portal
We asked for a white label environment and up until now the Favicon we use is only available on the direct booking site. At the owner and guest protal you see the Hostfully Favicon. This is not white labeling.
This is disturbing.4 votesThe feature is now love. Note that the guest account will not be white-labelled, as guest are almost always booking from different property management companies and as such, their portal will reflect bookings from different sources.
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Remove "FROM" $XXX" on the direct booking page (shows LOWEST price)
I OFTEN have guest confused on our direct booking page "but it said (from) $123 a night, but when I clicked the dates it's $350 a night." *the somehow MISS the "from."
I answer "Yes- you are seeing the LOWEST pricing (I use Beyond pricing) for a random Sunday or Monday night."
Is there a way to show the average daily rate vs the LOWEST price on our entire calendar. This has happened multiple times in the last week. Jumping from our lowest price of the season (shown on the booking page) to a holiday rate in the quote is…
19 votes -
Update how RELEVANT works in inbox for AirBnB Inquiries
We are missing inquiries from Airbnb as then you go to inbox, they don't show up when Relevant is selected. You have to choose ALL to see them and they are easily missed. I would think an inquiry is very relevant as it's potential revenue/booking.
5 votes -
Allow additional customization of pre-arrival form
Current form only allows you to add additional fields. We should be able to edit the form to include/exclude certain information. For example, I would disable the flight information field since that's not relevant for me.
3 votes -
11 votes
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Schedule enhanced reports to be automatically sent via email
Enhanced reports should be scheduled to be AUTOMATICALLY sent via email (to owners, etc).
5 votes -
Add flexibilty and logic capabilities to Owner's Statements
I would like to customize my owner's statments and select how I want my commission calculated. It would be nice for property managers to apply their own logic to the report for the owner's commission column. I manually manipulate the data in excel and it would be nice to have some basic functionality in Hostfully that directly feed into the owner's statement.
For example in my agreement with my owners, the commission is calculated off the rent minus platform fees. Each PM has a different arragement with owner so we need flexiblility in these statements. I spend a lot of…
5 votes -
Financial Report THIS YEAR Option
I use Financial Reports Export often for what is booked this year.
The quick choices are THIS MONTH and LAST MONTH.
I use THIS YEAR a lot so have to constantly choose the dates which isn't always quick as it refreshes between each choice.
Can we have added a THIS YEAR and LAST YEAR quick option?
Thanks!
Rich6 votes -
Trigger Notification for Cancelled Bookings
Create a trigger for notification to owners of a cancelled booking. Booking.com guest cancelled a booking and I did not received a notification of it.
1 vote
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