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726 results found

  1. It could be really helpful to have some editing abilities for the agency logo.

    11 votes

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    received  ·  2 comments  ·  Agency Settings  ·  Admin →
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  2. Allowing Transaction IDs to be searched into the Pipeline filters

    3 votes

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  3. Be able to distinguish between weekends and weekdays in Reporting for Marketing tracking purposes.

    1 vote

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  4. I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.

    3 votes

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    received  ·  4 comments  ·  Other  ·  Admin →
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  5. We would like a setting for our users to automatically be forced to change their password after a certain amount of time.

    1 vote

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  6. considered a way that customer statements can be built off of payments and individual transactions instead of the full transaction amount as a whole.offering Property Owner statements based on cash basis reporting

    4 votes

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  7. It would be highly beneficial to introduce a feature allowing users to create custom channels in Hostfully, beyond the standard ones like Airbnb or Booking.com. For example, users could add channels like "Reception Desk," "Travel Agency Partnerships," or "Corporate Bookings" to track more specific booking sources. Additionally, implementing color-coding options for these channels would allow for easy visual differentiation and streamlined data analysis at the end of the season. This added flexibility would make managing and analyzing bookings much more intuitive, especially for businesses with diverse booking sources.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  8. At the moment, we can only see the total rent on the mobile app.

    It would be really helpful for us as hosts or property managers to see the rate multiplier on the mobile app because we often check and adjust rates on the go. Being able to quickly reference the multiplier - just like on the desktop version - would make it easier to ensure our pricing strategy stays consistent without needing to switch devices. :)

    1 vote

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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  9. To prevent incurring non-refundable fees from Stripe, we've set 'Percentage at Reservation' to '0%' and 'Collect balance at' to 30 days. Our refund policy states that no refunds will be issued within 30 days of the scheduled arrival. When a customer makes a reservation through our website more than 30 days in advance, no credit card information is captured initially. To enhance the process, we propose making a $1 authorization to verify and capture the card, ensuring a smoother transaction when processing the charge 30 days prior to arrival.

    21 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  10. We would love the posibility for the rules to be separated so it is not such a run-on list.

    3 votes

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  11. Requesting an enhancement to Hostfully's Zapier integration to automate the process of triggering review requests via Airbnb review. Specifically, they want to automatically trigger a "Zap" when a guest leaves a 5-star review on Airbnb. Currently, they have to manually extract 5-star reviews from Hostfully reservations and upload the data to Nice Jobs (additional tool used by customer), which is time-consuming.

    Key Issues:
    Hostfully does not have a trigger for Airbnb reviews, particularly 5-star reviews.
    Existing "notes" triggers in Hostfully's Zapier integration are unclear regarding which note fields are actionable.
    Automation is desired, but a semi-automated workaround (adding a specific…

    2 votes

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  12. That'd allow smooth workflow without going back to UI

    4 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  13. Be able to set house rules per channel.

    6 votes

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  14. under the pre arrival form instead of deleting them one by one

    2 votes

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  15. Ability to bulk save or remove rental conditions for all or some specific properties would help save time when we have several properties and when rental conditions need adjusting.

    2 votes

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  16. Currently, it's not accurate. I need to be able to add the exact cost of cleaning for accuracy. My cleans cost 48.52 each and I can only add either £48 or £49

    2 votes

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  17. When we need to transfer a guest’s reservation to a new location, it would be much more efficient if all the relevant information for the new place was sent automatically. Right now, we have to manually find and send everything, which takes up a lot of time. It would be great if, when a reservation is moved—whether before or after it begins—it could be treated like a new or last-minute reservation, and the check-in info could be automatically sent to the guest.

    1 vote

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  18. Here are some examples of comments that could pop up for a guest account:

    Do not book guest – Guest has a history of cancellations or issues.

    Early check-in approved – Guest has confirmed early check-in request.

    Pending pet fee payment – Guest owes payment for a pet stay.
    Special request for quiet room – Guest prefers a quieter location within the property.

    Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.

    VIP status – Frequent guest, provide exceptional service.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  19. I want to have the option of adding multiple-choice answer types for pre-arrival form.

    2 votes

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  20. 4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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