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  1. The situation occurs when a booking imported from Rental United does not have a source, such as Booking.com, Agoda, etc. This also happens when there are bookings from other offline sources such as travel agency, etc. We can add tags on the lead modal but cannot pull it into Enhanced Reporting.

    There are only two fields which are Guest tags and Tag (hasTag), none of them can pull the tag we add from the lead modal. It would be great if there is a field to support that so we can have more information in the report for further analysis.

    4 votes

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  2. Support more amenity mapping for Marriott AC

    Currently, AC in Hostfully is mapped to AIR_CONDITION, which is translated into "Air Conditioning Central" on Marriott. (which all of their properties feature centralized air conditioning)

    However, this may not be correct for all PMs, as they can also have other type of AC, like window or standalone AC, of mapping type AIRCONDITIONWINDOW.

    In order to support this, Hostfully should have another mapping type to Marriott AIRCONDITIONWINDOW.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  3. Just wondering if I can add a button to the booking info area that asked them where they found out about us? Google, press, social media etc. I need to know what marketing is working and what isn't - Yes of course. So on the box on the right where you book your stay and it asks for your info. Could I add a line that asks where they found us?

    The drop down has Google? word of mouth? press article? Instagram?

    17 votes

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  4. Ability for the guests to select amount of extra hours for their stay during the booking flow with an extra hours field

    1 vote

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    Note that the platform already provides a way to do this by using services can you can propose for purchase to guests during the check-out flow: see https://help.hostfully.com/en/articles/2899851-upselling-items-from-your-direct-website-checkout-flow

  5. Delete pre arrival form information after stay

    1 vote

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  6. Include the inquiries and quotes sent in the logistics report for marketing purposes.

    1 vote

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  7. We'd like to have the option to create agency blocks with different colors for a more efficient organization of the calendar.

    5 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  8. I’d like to set “Default Guest Time” so that pincodes can be generated at a custom time rather than the default agency checkin/checkout time.

    8 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  9. Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...

    7 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  10. 1 vote

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  11. The current digital document signing integration (DropboxSign) has a lot to be desired. We need a way to send requests via SMS, not just email. We all know Airbnb doesn't work with emails. This all needs to be automated. No copying Guest form email over to client email. That's not automation.

    Added to this, allow people to add others who need to sign. Often contracts need each adult to sign a liability waiver. But digital contracts only have 1 person sign them. So we need them to be able to control that so it's not on the host to figure…

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  12. Bulk update amenities via API. Otherwise 5 amenities would require 5 separate calls and that's bad to scale.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  13. 2 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  14. At the moment, for Vrbo bookings, when changing the email address, it generates a brand new thread without any past conversations, making it hard to track past information. We'd like to keep the old Vrbo thread on Hostfully inbox, even when the guest email was changed

    5 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  15. Support videos in the property pages

    4 votes

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  16. I have guests for which I need to push the payment date back. I'd like to have this ability.

    7 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  17. i tired adding the number of beds or bed information like what ws instructed but its not showing on the hostfully website just the number of beds and not if its king or queen beds

    3 votes

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  18. I don't want my staff to view the metrics shown on the Dashboard and on the Analytics page. I'd like to be able to hide it for specific roles or team members.

    3 votes

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    received  ·  2 comments  ·  Dashboard  ·  Admin →
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  19. This option helps connect multiple Vrbo accounts. However, the user interface of this feature in Property Management Platform is not clear and user-friendly for property managers to understand its function. It should be located on the same Vrbo channel page, rather than Third-party agency dropdown and "Listed by" option under property Main Settings. I want this feature to work seamlessly as connecting with multiple Airbnb accounts.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  20. Currently, we could extract the status of the leads, however, once they become confirmed bookings, there's no way for us to keep track whether they were inquiries or instant booking or booking requests.
    It should be a report to show us the original status of a booking as we want to the conversion % from inquiries/booking requests to confirmed bookings.

    5 votes

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