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59 results found

  1. The issue is new property on Booking.com requires no prepayment and full refund policy until they clarify the listing so changing it from Channel level will affect all other listings. Really inconvenient.

    1 vote

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  2. I want to compare pricing last year to this year.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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    % comparison will be added to the Analytics page (and on Dashboard page for the default current month selection, comparing to previous month there).

    First we'll add a default comparison of current period vs previous period. So you will select this year and we'll show % comparison of this years data against last year. 

    Then we'll offer a comparison option for "same period last year". So you'll select "this month" for instance and we'll show % comparison with same month last year.

  3. in the first version of the Analytics page, the date ranges are preset and cannot be customized for performance reasons. I want to be able to select a custom range.

    6 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  4. In the owner report, the owner due (Net) = [Due owner] - [owner adjustment]. When a value is negative, I would like to have the option to move the negative "Owner due (Net)" (Outstanding owner amount) to next month's report.

    2 votes

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  5. When connecting BDC channel in Hostfully, the pop up says BDC ID (7 digits), but some hotel IDs can be 7 or 8 digits.

    2 votes

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    planned  ·  0 comments  ·  Channels  ·  Admin →
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  6. Be notified when an owner makes a change to their block? Like if they update the arrival or departure, or update notes

    4 votes

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  7. When I mapped the fees with "Air-conditioning fee" with Airbnb channel, it results in the error "This fee type cannot be defined as online fee."

    It's said that offline fees are not supported at the moment. I would like to map offline fees with Airbnb

    11 votes

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    planned  ·  0 comments  ·  Channels  ·  Admin →
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  8. I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.

    2 votes

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  9. Currently, both Bathtub and Jacuzzi in Hostfully are mapped with Bathtub on Airbnb (since Airbnb doesn't have Jacuzzi on their UI). Thus, if we import a listing with bathtub from Airbnb to Hostfully, both amenities will be checked in Hostfully.

    I want only bathtub amenity to be checked. Bathtub isn't the same as jacuzzi. Jacuzzi is a unit with the jet & bathtub is only a unit for bath only.

    2 votes

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  10. My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.

    At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.

    2 votes

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    planned  ·  0 comments  ·  Dashboard  ·  Admin →
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  11. Ability to add Custom Rules from VRBO. There is a Custom Rules Section in VRBO and we can put it there but Hostfully overrides that. We want a way for the Custom Rules not to be overridden by Hostfully in VRBO.

    1 vote

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  12. 2 votes

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  13. It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    4 votes

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    planned  ·  0 comments  ·  Channels  ·  Admin →
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  14. At the moment, it's not possible to choose JOD on Property main settings. It's mandatory to choose the currency where the property is located in for Booking.com channel.

    1 vote

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  15. We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.

    It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.

    For example. on Airbnb booking widget UI,

    • Strikestrough days=booked,
    • Greyed out= unavailable from host,
    • Bold black= available

    In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,…

    4 votes

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  16. Have the option to mark as unread the messages int he inbox.

    26 votes

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    planned  ·  2 comments  ·  Inbox  ·  Admin →
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  17. It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:

    Hold requested for LMS 13 PAX by *****@yahoo.com
    The property has been put on hold.

    1 vote

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  18. I would like to be able to do all these pipeline actions on bookings/inquiries in the Calendar rather than needing to move to the Pipeline to complete these tasks:
    - Mark as booked
    - Mark as paid
    - Place on hold / extend hold / revoke hold
    - Close lead
    - Cancel booking
    - Re-open (a closed lead)
    - Record a payment

    2 votes

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  19. I have created a bunch of services for a service provider. Turns out we can create but not delete! Please add a delete button.
    On the service provider page the list is now long and messy. I would like the possibility to delete unused services and also, I would like the list of services to be sorted out alphabetically.

    1 vote

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  20. I would like to have pricing rules settings displayed on the top of the page, instead the bottom at the moment.

    It's not visible until I scroll-down

    1 vote

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