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Property Management Platform - Web

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744 results found

  1. I'd like to be able to send out a mass email to the owners

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  2. I would like the ability to manually schedule messages without using a trigger.

    2 votes

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  3. As standard we take the security deposit/ balance from guests at 60 days before arrival. However, on booking.com their terms are different and the deposits aren't taken until 14 days before arrival.

    We would like a way to stop their balance showing as outstanding and 'red ring' on our pipeline until their payment is actually due

    2 votes

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  4. At the moment, Hostfully only supports LOS discount for Vrbo while on Vrbo it has Seasonal or Early booking discounts as well. It's not possible to apply those discounts on Vrbo as the calendar is blocked due to integration with HF

    2 votes

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  5. once the ChargeAutomation pre-arrival form is completed it should show the icon in the lead

    1 vote

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  6. Create a discount code that can be used once by any guest who receives it - for example, a ComeBack code that incentivizes a return, without it being available for every time that guest books in the future, and that I can offer to every guest (without having to create a million codes!)

    1 vote

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  7. Be able to distinguish between weekends and weekdays in Reporting for Marketing tracking purposes.

    1 vote

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  8. Support multiple rate plans for Booking.com connection.

    We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com

    3 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  9. At the moment, we can only see the total rent on the mobile app.

    It would be really helpful for us as hosts or property managers to see the rate multiplier on the mobile app because we often check and adjust rates on the go. Being able to quickly reference the multiplier - just like on the desktop version - would make it easier to ensure our pricing strategy stays consistent without needing to switch devices. :)

    1 vote

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    received  ·  0 comments  ·  Mobile  ·  Admin →
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  10. Automatically calculate the additional amount when changing the stay date of Booking.com reservation from Hostfully. At the moment, we have to manually calculate the new price when changing the checkout date for extend.

    2 votes

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  11. Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%

    4 votes

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  12. Is there some sort of report where we can see metrics on messages? Such as busiest and slowest times of days based on the number of new messages and inquires that come in, and how quickly they are being replied to

    3 votes

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  13. Currently, the feature Ignore tax charge feature is only applied to the Rental Tax. It should be applied to all the taxes in the setting.

    3 votes

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  14. When we need to transfer a guest’s reservation to a new location, it would be much more efficient if all the relevant information for the new place was sent automatically. Right now, we have to manually find and send everything, which takes up a lot of time. It would be great if, when a reservation is moved—whether before or after it begins—it could be treated like a new or last-minute reservation, and the check-in info could be automatically sent to the guest.

    1 vote

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  15. Here are some examples of comments that could pop up for a guest account:

    Do not book guest – Guest has a history of cancellations or issues.

    Early check-in approved – Guest has confirmed early check-in request.

    Pending pet fee payment – Guest owes payment for a pet stay.
    Special request for quiet room – Guest prefers a quieter location within the property.

    Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.

    VIP status – Frequent guest, provide exceptional service.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  16. I d like my balance template triggered everyday until full payment is complete.

    2 votes

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  17. In email templates, the day of the week and month abreviations are in English, also to French recipients. It should be translated into the template language.

    On top of that, the date and month are inverted for us European. It's very confusing and makes us sound like a foreign automated company.

    See attached printscreen: it should say "du mercredi 16 juillet 2025 au dimanche 27 juillet 2025"

    1 vote

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  18. Task management 'complete' button for guest, team messaging.

    For example, a potential client with 200 listings based in Australia would like to be able to slightly task manage within the unified inbox. For example, a guest asks to replace something, the team can read the message, take on the task to do the job, and in the unified inbox, be able to mark the job as complete.

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  19. inbox data - Print button

    3 votes

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  20. On Airbnb they have the optional field under personal info called "preferred name" and this is what they display about me to the guests - this is the field I would like used

    2 votes

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