82 results found
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Make jobs show up within the export calendar iCal feeds, similar to how bookings show up
I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.
3 votes -
Provide feedback and updates
Push feedback to users who submit ideas: How was their idea received? Any follow up action? Since we have to log in to get feedback it feels a bit like communicating into the darkness.
1 vote -
Users Group Sign Up
Make it so users can get to this portal directly from the main website without having to log in to a separate platform.
1 vote -
Categories in the Guidebook Marketplace
To have the option of creating categories in the Marketplace. Tours / meals / transportation separately - not everything mixed.
2 votes -
Add a way to comp a guest some or all of a booking, with a trackable record
There are many scenarios in which a host might extend a complimentary night to a guest, to address an issue, as a gift, or for employees/friend's.
It would great if there was a way within the Hostfully to comp a night, or a block of nights, while having the booing otherwise behave as a regular booking.
I'm aware that a discount code, or a negative line item could be sud for this purpose, but this is a messy, manual process, and does not create any kind of trackable record that could be used for accounting purposes.
5 votes -
2 votes
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guidebook Marketplace
Let people do multiple purchase in the merket place, at the moment people can buy 1 item at the time and do everything again to buy a second item.
3 votes -
BOGOF deals
The ability in addition to discount codes to offer BOGOF type deals - Ie during X week of December by 3 night vacation and get 1 night free. So on and so forth.
3 votes -
order order fee
We use Zapier integration to pull all booking data. Everything comes through perfectly, however, "Order Order Fees" which pull all other fees are being listed all together and being pulled with text. That is to say, you cannot pull the data with ONLY the fees and also cannot have them broken out by fee. This is a bug challenge when dealing with dozens of properties and bookings. I have to parse that data manually.
What would be ideal is is every fee is its own variable that can be pulled from the system.
1 vote -
Preview a new property during the set up process
Have a way to preview your property during the set up process without having to go "live" first. This would enable the manager to preview the look and feel for the end user and catch any mistakes, as well as offer the homeowner a chance to see the property before it goes "live" as well (in the case where a property is managed by a company or another person)
1 voteThank you for this valuable idea. It will be reviewed shortly.
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The ability to create discount codes that last a specific number of days or months.
Currently, we can enter a specific date range, or expiration date. It would be nice to be able to have a discount code that is set to be valid a certain number of months from the previous check out date. E.g. After guest stay, the discount is sent and is valid one or two years from the date that it is sent.
5 votes -
Improve notes feature on reservations - Timestamps, saving notes to guest profile
At present, the reservation notes feature is extremely limited in Hostfully. Here are a couple of things that would greatly improve this feature from a UX standpoint.
Timestamping/logging notes - Currently notes are simply typed into an active text box in the reservation popup (under the "Internal Guest Notes Tab). These notes do not include a record who who made them or when, and are are easily changed/deleted, without any record of the change being made. It would be helpful to be able to type a note, then save it to the reservation, with a timestamp and record of who…
4 votes -
Access and edit guest reservations from "Guest Profile"
Hostfully currently has a Guest list, but it is hidden deep in the UI.
Within the guest's "Guest Information" page you are able to see a history of their reservations (Guest Booking History)
However, you are not able to access a reservation from the Guest record or make any changes to their bookings.
If the reservation records show in this page preformed like the pipeline records, this currently useless feature would become an extremely valuable tool, of particular help with guests with multiple bookings.
4 votes -
Provide more options of Roles within Hostfully for your team
Currently hired our web developer to build out our direct booking website. The only option where I can have them access the Direct Booking Website setting and White Labelling settings are if I assign them to Manager...
However, it does not feel right that the only way to provide access is to give as much access and responsibility as we do for them to only access what they need.
3 votes -
Reservation Updates DATA
It would be great to have "Activity" or "History" data on individual reservations to see when a reservation was updated & who updated it.
(i.e. a guest requests to extend their reservation for 2 weeks. We go into Hostfully & change the check out date.)
Currently, there is no history or activity showing when changes were made to that reservation. With multiple people working in reservations, it would be great to have that data for our billing department to follow up and ensure the billing is updated, etc.
14 votes -
Partner program with x% partner commission on agency commission
We like to set up a partner program for our agency where every partner that refers a new property owner receives a lifetime commission of x% calculated as %tage of our agency commission.
"Must-have":
(1) A list of partners maintained in Hostfully, with their contact data and the %commission they will receive
(2) The option in the Property administration to add a partner that should receive commission on agency commission
(3) A portal for the partner to see how the properties are performing (e.g. bookings without guest names) and a dashboard showing his commission results month by month, and ability…1 vote -
change or have an option for dd/mm/yyyy date option (not all your users are from the US)
have an option for dd/mm/yyyy date option
not only mm/dd/yyyy format(not all your users are from the US)
5 votes -
Booking Window shorter than 1 month
Enable a booking window shorter than 1 month. I have a listing that I offer as a full house in advance, then if I have availability, I open up as a duplex to have 2 smaller listings. But I prefer for preference to go to the larger house.
8 votes -
Prompt user when minimum night stay is not met
When reservation agents are making a booking, prompt them if the minimum night stay is not met. With several properties and settings, the agent does not always have that info at hand.
2 votes -
Deep Clean/Semi Annual Maintenance Checklist
A checklist reminder with specific information on home maintenance for rentals (bi annual). For example, changing filters, pest control, deep clean items, furniture cleaning schedule.
1 vote
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