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  1. Just wondering if I can add a button to the booking info area that asked them where they found out about us? Google, press, social media etc. I need to know what marketing is working and what isn't - Yes of course. So on the box on the right where you book your stay and it asks for your info. Could I add a line that asks where they found us?

    The drop down has Google? word of mouth? press article? Instagram?

    6 votes

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  2. We are using leads to generate statistics & charts. We only need leads generated through ORBIRENTALWIDGET and ORBIRENTALFORM source.

    Without requested filters, we are going through each of the leads, and using the targeted sources. Here, we are spending our api request quota.

    It would be great if you could consider following changes in future updates.
    1. Filter leads by sources.
    2. Filter leads by statuses.
    3. Filter leads by date created before / after.
    4. Allowing lead sorting by creation date.

    10 votes

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  3. At the moment, users are having issue that no matter they changes the security deposit settings on Property main settings, the SD settings on Bookung.com always shows like below:

    Damage policy options.
    You require a damage deposit from guests:
    - Your guests pay a damage deposit by Credit Card
    - You collect this from your guests: Up to 14 days before arrival

    while users select the option to return security deposit 7 days in account settings.

    Upon checking with T2, it's because we use the default value once there is a SD defined on property, That is a limitation now.…

    3 votes

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  4. For Property names i.e. Public name and internal Property name, is it possible to get both values in a single endpoint?

    Presently, we only receive the "name" key in the "properties-get-uid" endpoint, which necessitates additional requests to the "propertydescriptions-get" endpoint to obtain the public name for each property.

    1 vote

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  5. Currently, there's a Bulk Edit option for updating certain property information (green field) but there's no option to choose if we only want certain information to be updated to all properties.

    5 votes

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    You can choose what is being applied to all properties during you batch Edit - select what to change (having in mind, which properties the particular change(s) will be applied to), and select the property list to apply the change to in the property selector.

  6. In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.

    Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.

    It would be helpful to have separate line items for discounts in…

    1 vote

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  7. Give the ability to manually put a guest into the system and then assign them to a specific unit to optimize occupancy.

    1 vote

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  8. With Booking.com reservations, the security deposit is not automatically collected. Therefore, collecting it from the guest after the reservation is made can be a bit of an inconvenience to our operation.

    We would be much better off if we have a damage program for our BDC listing (so guests would only pay for SD in case of any damages). Unfortunately, this is not supported via API at this time. If this is available, it's a big help for us.

    2 votes

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  9. Ability to have 2-Way Message Sync from the API for message/thread accuracy across multiple tools.

    3 votes

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  10. Support NEWBOOKINGREQUEST event for webhooks for booking requests for channels that provide booking requests

    1 vote

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  11. Hi there - I use Enso Connect for a handful of things, including automated messaging. Currently, there isn't the ability for me to send Airbnb messages via Enso Connect as Hostfully doesn't offer that capability via the API. Is this on the roadmap? Enso says that their other PMS integration partners are offering this but not Hostfully currently. Thanks!

    1 vote

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  12. Airbnb has a new Virtual Tour option where pictures are assigned to rooms and then a sort of virtual tour is available for guests. Hostfully doesn't support this function at this time. Unfortunately, one of their new very popular filters is properties with a virtual tour. This means that we are not showing up on this filter.

    4 votes

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    Hello Heather,


    It does not look like Airbnb supports this feature at the moment. Here's an extract from an article on their site: 


    "Airbnb currently doesn’t support embedding virtual tours into your listing. You’ll have to upload your virtual tour elsewhere and direct your visitors there. You can add a URL of that site in the description, which travelers can copy and paste into their browser, or a QR Code in the image gallery that they can scan."


    Do you have more information, or do you have an article or screenshot that details this feature? Please let us know.

  13. Hey,

    We have access to a webhook which tells us when dates are blocked out but there isn't one for when the dates are removed.

    We currently use the webhoooks to be notified of new/cancelled bookings and new blocked dates. Our internal system gets updated with the dates but once the blocked dates are removed our systems do not get notified of this change.

    It would be great if it could register an update to the webhook "BOOKING_CANCELLED" or even have a new one that we can set up.

    Cheers
    Jamie

    4 votes

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  14. There is no return within the Leadsql CLOSED / CANCELLED leads.
    This means we can't work fully with the Lead
    sql to our back-end connection.
    All other statuses are present but these are not. This means more API calls and with the limitation within the amount of API calls per hour this will be a problem.

    2 votes

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  15. Currently Check-in and Checkout TIMES are hard to manage within the Hostfully API and it's not possible to edit times once a booking has been placed (not a great experience for our users but I assume this is because Airbnb also locks their check-in/out times.

    Hostfully created separate arrivalLocalDateTime and departureLocalDateTime fields which could have been the solution for Hostfully users not totally dependent on Airbnb but sadly, these fields can only be accessed via the Hostfully dashboard and not the API.

    Wouldn't it be easy enough to simply add these two fields within the leads API section?

    1 vote

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  16. The /v2/guests endpoint currently returns all the guests in Hostfully. This doesn't scale very well and if a user has 1,000s of guests it's possible the endpoint could timeout or the response payload would be too large to send.

    It would be great to add limit and offset query parameters to this endpoint just like you have for some of your other endpoints (e.g. /v2/leads)

    This would not need to be a breaking change, you could have the endpoint behave the same way if no pagination parameters are provided so that nothing changes for any software that is currently using…

    3 votes

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  17. The current Hostfully layout is not full screen and the font is small and light in colour.
    Having light grey writing on a white background makes it incredibly hard to read without looking closer.
    I think it would be great to have bolder/darker and bigger writing making it easier to read. It would also be great if the Hostfully software can fit entirely on the screen instead of just down the middle.
    Having these aspects enhanced would make for a more efficient work day, without any eyestrain! :)

    1 vote

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  18. Can we Add a Field for rental rate non inclusive of tax in the API quote response ?

    2 votes

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  19. At present, the PointCentral integration does not automatically create lock codes for any existing bookings in the Hostfully calendar.

    In order to generate codes, each booking must be manually opened and re-saved. with 44 listings and nearly 1000 open reservations, this is a very arduous task.

    Surely there must be some way to make this integration backward compatible, or at the very least create some kind of master "refresh" button/script that effectively opens and re-saves every reservation in the calendar automatically to accomplish this.

    1 vote

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  20. We'd like to be able to specify tags to exclude for when listing properties through the properties-get endpoint. There's an inclusion query there now, with the exclusion option we'd be able to better optimize our queries and reduce the number of API calls.

    1 vote

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