426 results found
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Option to switch between Gmail and other type of email in Email settings
For now, when selecting to use Gmail in Email Settings, I'm not able to switch it back to the other types of email.
8 votesThis was completed. You can now have the option to switch back by clicking on "custom mailing".
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Allow the mobile app to have your templates
Have access to our templates on the mobile app,
1 voteThe template picker is available in the Mobile App since June: https://www.loom.com/share/360fbbdc61944f27a7d05a202a6619db
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Pre Arrival Form -only ask for either Government ID or Passport
I see the the form has been updated so it can be customized. However it now asks for both the ID and the Passport of the guest. We only require one of these. I have been getting pushback from guests who do not have a passport. Please remove one of or combine these fields.
- idea from Ryan tothindustriesinc@gmail.com
23 votesThis has been completed. The form now only refers to government IDs, whether they are a passport or any other official government ID. This should remove the confusion associated with mentioning passports.
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Make the calendar truly full screen (kill the "scroll within a scroll")
It's not truly full screen now, which leaves you with the "scroll within a scroll" (i.e. there are two righthand scroll bars, one for the browser and one for the calendar). Those are always a pain to work with, and make it difficult to find the bottom (left-right) scroll bar.
That would also make it possible to remove the silly dead space at the top where it says "[Agency] Properties Calendar"
2 votes -
Auto-capitalize sentences
Just like phones do with text messages, it would be nice to have the app auto-capitalize the first character in a sentence - starting a new message, upon returns, and after periods. Meanwhile, you need to hit shift every time or everything is lower case by default. I personally don't like that level of informality when communicating with guests.
2 votes -
Email short list of properties (aka quote building tool)
Same as we have it on the desktop version, I would like to be able to filter my properties based on my guest's request and email the resulting list of properties to my guest.
This feature is available within the Central Calendar page of the desktop PMP:
click filters, then email property list link.I would like this feature to also be available on the mobile app
2 votesThis is now available thanks to the Template Picker feature in the app. Simply select the corresponding "quote building tool" (aka alternative options) feature in your templates
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Integrate with Aipex
Alexa show device is a great way to directly give specific recommendations to your guest. If this can sync with our guidebook we can create those specific ideas through the Alexa app on property to explain how to operate something or where to find things....
1 vote -
The mobile app should support attachments
When guests send attachments on Airbnb or email (respond to inbox's email thread with attachment), the corresponding conversation page should include the attachment in the thread
1 voteThis was released in May: you can view attachments in the inbox of the Hostfully Mobile App, and you can also upload attachments to send to your guests:
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'Duplicate' button for recreating a custom report
'Duplicate' button for recreating a custom report that may need to be duplicated. This is an easier customer experience than our current process of using the URL and replacing text within that URL to duplicate a report. Some of are not tech savvy and we need to consider this when making a process for user's to follow. The current process is too development minded and it can be simpler and more customer focused.
2 votesThis is live: for each customized report you create, you can now duplicate it.
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Update Amenities to Reflect Airbnb's Entire New List
With amenties being such a huge search filter being used, the API connection on Hostfully should reflect every Airbnb amenity since their new updated list a few months ago.
18 votes -
Show more details for Airbnb inquiry in Hostfully Inbox
As a PM, I’d find it helpful to have more details (listing, booking, …) to Airbnb inquiry. At the moment, it just shows up in Inbox with no further details, and can be tricky to get the full context for a proper response.
5 votesThis was completed when we updated our inbox last year. Inquiries now show property, dates, messages, guest name, etc
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single property calendar feedback
it would be really nice to have the direct link to the property listing page back again at the top right.
it is impossible to see the dates of a month when these are booked. See screenshot attached. It would be good to show the dates above the booked dates
back-to-back booking does not always have the white space in between. see screenshot attached
mouse over shows Channel, Guest Name, # adults and price. It would be nice to have check in/out date mentioned as well.
Hope this helps ;)
3 votesThe direct link to property listing page is now back on the single property calendar!
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See up to 1 year in advance
I love the new Central Calendar. I would like to see out for 12 months, rather than 6.
3 votes -
Pre arrival form in multiple languages
We should be able to have the pre arrival form (as we have all other communication with guests) in other languages, not only english.
18 votesThis was released with our new DBS
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Edit fees/taxes
Currently if a new channel is added, you have to delete a fee/tax and add it again as new to include the new chanel.
We should be able to edit this information as we do with any other content.
In addition, it would be nice to be able to apply globally fees/tax settings for new channels as they arise.
As it is now, every new channel we have to delete and read a tax and fee on EVERY listing.
45 votesHi everyone! Thanks for upvoting this idea.
With the new Property Settings, you now can edit your fees/taxes without the need to delete and re-add them!
For more details, you can refer to this help article: https://help.hostfully.com/en/articles/3586061-set-up-your-listing-fees-taxes-and-policies#setting-up-fees
Thanks for your patience while we worked on this feature!
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Pre-approve Airbnb inquiries on the mobile app
More CTAs buttons for Airbnb inquiries
1 voteThis is now available on version 4.1.0 (and up) of the Hostfully Mobile App on Google Play and App Store:
Pre-approve actions for Airbnb inquiries:
https://www.loom.com/share/bcb80a6d662647f1a696aff77a8ca38f?sid=8f4fbdbb-4b90-42a4-a1ed-dd13aa8d03ee -
Grant ability to make changes to calendar blocks
From the calendar it would be nice to be able to click into an existing block and make changes (extend or shorten the block, delete it, or add notes).
4 votesApologies for the delay, this feature has been released in April:
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Make notification link to corresponding section of the app
Set up notifications as Airbnb does, where you can click the notification and be taken directly to the message in Hostfully to respond more easily and quickly.
1 voteThis is how the app notifications are currently working:
- new lead notification -> redirect to lead details page
- new message notification -> redirect to corresponding thread page in the inbox
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Automated responses to Airbnb inquiries
It would be so wonderful to have the option for an automated response to inquiries. I came from Hospitality.com and REALLY got used to my inquires having an automatic response from me and not having to stress about that response time. I'm desperately missing that feature and hope it can be added to Hostfully in the near future. Thank you!
3 votesThis is now in prodction.
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Blocking Dates on App
Ability to block certain dates on a mobile application would be helpful when you are on the go
1 voteManage leads / blocks available on the mobile app since April 2023:
https://www.loom.com/share/c0e533a2e04944088154c1c7b8a7a4ad
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