PIN Code created for Lock-Off reservations: create both codes for each subunit when the master is booked.
The Point Central Integration, generates the codes for the Master unit and for the 2 sub units, as well, which are 2 different properties.
When the Master Unit is booked, the guest only received a code for one subunit, as it's the one selected in the lock of the Master unit, so the code for the other subunit is missing.
The request is to create both codes for each subunit when the master is booked.
In the meantime, there is a workaround shared by the PointCentral Integration Team:
Log in to PointCentral.com
Click on Users
Locate and select the User Profile
Click Access Type
Select All Access for the additional unit
Click Save
This will allow the user to access both units using the same code.
2
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Maria French
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