Settings and activity
173 results found
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4 votes
Keith
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5 votesKeith
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2 votes
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4 votes
An error occurred while saving the comment Keith
commented
i don't want this.. I may be deactivating a listing from a channel for various reasons but need to uphold the existing bookings and deal with them.
I'm not sure this makes sense in most cases. safer is to just manually delete the bookings that are left behind, no?
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10 votesKeith
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27 votesKeith
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7 votesKeith
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36 votes
An error occurred while saving the comment Keith
commented
I remember this used to be a setting in the airbnb channel manager. but it's not there, I presume this could be because airbnb doesn't really want to support the co-host feature anymore. it's there, but they want people using their new management team feature which doesn't have this support.
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2 votes
An error occurred while saving the comment Keith
commented
can't you do this with your custom html header/footer area.. maybe this is only available for whitelabeled, but this is where we have a menu that hosts use to go wherevr they need.
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3 votesKeith
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15 votesKeith
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19 votes
An error occurred while saving the comment Keith
commented
while it's not exactly the same, why not collect 1% at reservation.. the lost stripe fees will be minimal vs the lost time and money from having to deal with collections or no-pays.
Keith
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20 votesKeith
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An error occurred while saving the comment Keith
commented
YES.. and even now the "re-book" function is broken and we have to manually copy all the guest info to a new booking ourselves.
This is basic returning customer functionality that absolutely should work
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86 votesKeith
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48 votesKeith
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5 votesKeith
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18 votesKeith
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An error occurred while saving the comment Keith
commented
This is a complaint airbnb has from non channel manager hosts. I thought they fixed it, but there didn't used to be an easy way to tie a resolution center transaction to a specific booking.
I think there is now, so hopefully it's available though the resolution center api, but we need this info for both debits and credits.
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17 votesKeith
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6 votesKeith
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7 votes
An error occurred while saving the comment Keith
commented
Agree, this is important. should work like airbnb.
owners can then unblock dates as available.Keith
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it seems easy enough to add a "lenght of stay" range in the "taxes and fees" creation.
Some municipalities it's even more complex. there are some taxes/fees for 14 days others for up to 30, others for HOA fees that only apply to stays less than 6 months, etc...
To make things more complex there are some fees that CANNOT be passed to guests but need to be accounted for in the host revenue report
(example, Berkeley, California has an additional 2% STR fee that hosts have to pay but CANNOT pass on to guests), but it needs to be presented as a fee in the owner statements.