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  1. 4 votes

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    Keith supported this idea  · 
  2. 5 votes

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  3. 2 votes

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    Keith commented  · 

    it seems easy enough to add a "lenght of stay" range in the "taxes and fees" creation.

    Some municipalities it's even more complex. there are some taxes/fees for 14 days others for up to 30, others for HOA fees that only apply to stays less than 6 months, etc...

    To make things more complex there are some fees that CANNOT be passed to guests but need to be accounted for in the host revenue report
    (example, Berkeley, California has an additional 2% STR fee that hosts have to pay but CANNOT pass on to guests), but it needs to be presented as a fee in the owner statements.

  4. 3 votes

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    Keith commented  · 

    i don't want this.. I may be deactivating a listing from a channel for various reasons but need to uphold the existing bookings and deal with them.

    I'm not sure this makes sense in most cases. safer is to just manually delete the bookings that are left behind, no?

  5. 10 votes

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  6. 26 votes

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  7. 7 votes

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  8. 34 votes

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    Keith commented  · 

    I remember this used to be a setting in the airbnb channel manager. but it's not there, I presume this could be because airbnb doesn't really want to support the co-host feature anymore. it's there, but they want people using their new management team feature which doesn't have this support.

  9. 2 votes

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    Keith commented  · 

    can't you do this with your custom html header/footer area.. maybe this is only available for whitelabeled, but this is where we have a menu that hosts use to go wherevr they need.

  10. 3 votes

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  11. 14 votes

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  12. 16 votes

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    Keith commented  · 

    while it's not exactly the same, why not collect 1% at reservation.. the lost stripe fees will be minimal vs the lost time and money from having to deal with collections or no-pays.

    Keith supported this idea  · 
  13. 20 votes

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    Keith supported this idea  · 
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    Keith commented  · 

    YES.. and even now the "re-book" function is broken and we have to manually copy all the guest info to a new booking ourselves.

    This is basic returning customer functionality that absolutely should work

  14. 64 votes

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  15. 36 votes

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  16. 5 votes

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  17. 16 votes

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    Keith supported this idea  · 
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    Keith commented  · 

    This is a complaint airbnb has from non channel manager hosts. I thought they fixed it, but there didn't used to be an easy way to tie a resolution center transaction to a specific booking.

    I think there is now, so hopefully it's available though the resolution center api, but we need this info for both debits and credits.

  18. 12 votes

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  19. 5 votes

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  20. 7 votes

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    Keith commented  · 

    Agree, this is important. should work like airbnb.
    owners can then unblock dates as available.

    Keith supported this idea  ·