59 results found
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Not selecting jacuzzi amenity when importing a listing with bathtub from Airbnb
Currently, both Bathtub and Jacuzzi in Hostfully are mapped with Bathtub on Airbnb (since Airbnb doesn't have Jacuzzi on their UI). Thus, if we import a listing with bathtub from Airbnb to Hostfully, both amenities will be checked in Hostfully.
I want only bathtub amenity to be checked. Bathtub isn't the same as jacuzzi. Jacuzzi is a unit with the jet & bathtub is only a unit for bath only.
2 votesThank you for reporting this, A fix has been scheduled.
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Archive a message on inbox
We'd love to archive a message on inbox. For now, it's not possible.
10 votes -
Show and filter website source of booking widget in Dashboard/Pipeline page
My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.
At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.
2 votes -
Change how booking widget displays unavailable dates from availability settings. (not booked dates)
We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.
It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.
For example. on Airbnb booking widget UI,
- Strikestrough days=booked,
- Greyed out= unavailable from host,
- Bold black= available
In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,…
4 votesThis change is already planned, but thanks for your input.
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2 votes
This is a change we have planned for 2024, which is the ability to switch between different account types.
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Implementation of multi-room booking
Please have the feature of multi-room booking so that my guests can book multiple rooms at once on the checkout.
30 votes -
Convert block to hold or booking
Many times I do a quick BLOCK on a set of dates for someone off-channel who wants to stay to no one can book it.
Once we work out the details, I want to go from the block to a HOLD or BOOKING.
But it won't convert. So - I have to cancel the block, and am nervous during that few mins that someone could block a date on a channel and mess up the booking!Simple fix would be to allow to covert a Block to hold or booking, so it never goes unavailable for someone to grab while…
14 votes -
Mobile Search Function
Enable a search function to type in a guest's name in the app to pull up their past/present/future reservation.
23 votesThis is currently planned for Q2-Q3 2023
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I would like to change the status of a reservation (booked, canceled, payment received etv) in the calendar.
I would like to be able to do all these pipeline actions on bookings/inquiries in the Calendar rather than needing to move to the Pipeline to complete these tasks:
- Mark as booked
- Mark as paid
- Place on hold / extend hold / revoke hold
- Close lead
- Cancel booking
- Re-open (a closed lead)
- Record a payment2 votes -
Ability to use the Custom Rules from VRBO
Ability to add Custom Rules from VRBO. There is a Custom Rules Section in VRBO and we can put it there but Hostfully overrides that. We want a way for the Custom Rules not to be overridden by Hostfully in VRBO.
1 voteThis will be implemented next quarter.
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Expose and Improve "Place on hold" email template to add booking dates
It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:
Hold requested for LMS 13 PAX by *****@yahoo.com
The property has been put on hold.1 vote -
Group templates and triggers
Group templates and triggers by specific property or unit number.
15 votesAbility to sort the triggers table is planned.
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Cancelation rate report
We want to be able to track the cancelation rate on a monthly basis.
4 votes -
Support JOD currency
At the moment, it's not possible to choose JOD on Property main settings. It's mandatory to choose the currency where the property is located in for Booking.com channel.
1 vote -
Refunds showing in reports
I want to pull the refund amount after a reservation is canceled in the booking report.
3 votesRefunds do show in your reports for bookings that have been made via your default payment service provider. But indeed, they don't show for Airbnb bookings for instance.
We are soon offering a new feature: Order Adjustments and manual transactions.
This will allow you to manually add a refund that happened in an Airbnb booking for instance.
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Ability to delete a service for a particular service provider
I have created a bunch of services for a service provider. Turns out we can create but not delete! Please add a delete button.
On the service provider page the list is now long and messy. I would like the possibility to delete unused services and also, I would like the list of services to be sorted out alphabetically.1 vote -
inquiry airbnb delete
Airbnb inquiries remain in the pipeline and can not be deleted. I would like the ability to delete them as they clutter the inbox. It skews agency stats/metrics
3 votesWe will provide the option to mark those airbnb inquiries as 'ignored', which will result in not showing under the default pipeline view
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Require government ID for all guests in a booking party.
Create a way for all guests in the part to upload a picture of their ID. Some places require this. It would be great if the pre-arrival form could have that option to upload each guest ID.
6 votes -
Rearrange Pricing rules settings in Pricing tab
I would like to have pricing rules settings displayed on the top of the page, instead the bottom at the moment.
It's not visible until I scroll-down
1 vote -
Edit font in message templates
Please give us the ability to change the font of the messages templates. I copied and pasted my messages I had stored previously, which are not matching the writing style of the variables such as guest name, and it looks sloppy IMO. Or give us the option to match the variable styles or reset to default maybe?
51 votes
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