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Property Management Platform - Web

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53 results found

  1. Have the option to mark as unread the messages int he inbox.

    23 votes

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    planned  ·  2 comments  ·  Inbox  ·  Admin →
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  2. When you are in the calendar you could cancel a booking rather than having to leave the calendar and go find the listing in the pipeline- which is an unnecessary extra step; this would streamline workflow.

    And it would be so much faster and easier, less opportunities for mistakes.

    38 votes

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    4 comments  ·  Calendar  ·  Admin →
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    We'll soon introduce all pipeline actions directly within the lead modal. So you'll be able to cancel a booking by clicking on it from the calendar, then selecting the Cancel action within the lead modal.

  3. Since Airbnb is enforcing the character limit, it'd be a great idea if hostfully can add a character count to the text boxes in the description.

    57 votes

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  4. If we had a bot in guidebooks or messaging we could have instant answers to:
    Can I check in early?
    Can I check out late?
    Do you provide coffee?
    etc.

    28 votes

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    planned  ·  1 comment  ·  Inbox  ·  Admin →
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  5. in the first version of the Analytics page, the date ranges are preset and cannot be customized for performance reasons. I want to be able to select a custom range.

    5 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  6. Be notified when an owner makes a change to their block? Like if they update the arrival or departure, or update notes

    4 votes

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  7. When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:

    1/ New check-in and check-out dates
    2/ New total of nights
    3/ Signature from the last transaction made from payment link

    24 votes

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    planned  ·  3 comments  ·  Other  ·  Admin →
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  8. Currently when payment fails for insufficient funds the booking goes into our calendar and blocks the dates preventing anyone else from booking. In VRBO it looks like a valid reservation. It isn't obvious to the guests or to us that there is a problem with payment so the conversation with the guest continues as usual and check in details are provided. Until I see a vague email from Hostfully saying that a payment failed. It doesn't identify the reservation. Just that a payment failed. If I hadn't been checking my email I wouldn't know. Quite often the email gets lost…

    22 votes

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    planned  ·  2 comments  ·  Payments  ·  Admin →
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  9. As an agent, I would like to click a button that will change all unread messages to read quickly so that I don’t have to click every unread message.

    17 votes

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    planned  ·  0 comments  ·  Inbox  ·  Admin →
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  10. In the owner report, the owner due (Net) = [Due owner] - [owner adjustment]. When a value is negative, I would like to have the option to move the negative "Owner due (Net)" (Outstanding owner amount) to next month's report.

    2 votes

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  11. Filters on direct booking site: min room, min price, amenities, others

    12 votes

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  12. My cleaners are always on the run and it would be great if they can get to their information from the mobile app.

    17 votes

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    1 comment  ·  Mobile  ·  Admin →
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  13. It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    4 votes

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    planned  ·  0 comments  ·  Channels  ·  Admin →
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  14. I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.

    2 votes

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  15. The issue is new property on Booking.com requires no prepayment and full refund policy until they clarify the listing so changing it from Channel level will affect all other listings. Really inconvenient.

    1 vote

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  16. I want to compare pricing last year to this year.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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    % comparison will be added to the Analytics page (and on Dashboard page for the default current month selection, comparing to previous month there).

    First we'll add a default comparison of current period vs previous period. So you will select this year and we'll show % comparison of this years data against last year. 

    Then we'll offer a comparison option for "same period last year". So you'll select "this month" for instance and we'll show % comparison with same month last year.

  17. Currently, both Bathtub and Jacuzzi in Hostfully are mapped with Bathtub on Airbnb (since Airbnb doesn't have Jacuzzi on their UI). Thus, if we import a listing with bathtub from Airbnb to Hostfully, both amenities will be checked in Hostfully.

    I want only bathtub amenity to be checked. Bathtub isn't the same as jacuzzi. Jacuzzi is a unit with the jet & bathtub is only a unit for bath only.

    2 votes

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  18. My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.

    At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.

    2 votes

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    planned  ·  0 comments  ·  Dashboard  ·  Admin →
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  19. We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.

    It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.

    For example. on Airbnb booking widget UI,

    • Strikestrough days=booked,
    • Greyed out= unavailable from host,
    • Bold black= available

    In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,…

    4 votes

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  20. We'd love to archive a message on inbox. For now, it's not possible.

    9 votes

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    planned  ·  4 comments  ·  Inbox  ·  Admin →
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