53 results found
-
Mark as unread messages
Have the option to mark as unread the messages int he inbox.
23 votes -
Ability to cancel a booking directly from Calendar
When you are in the calendar you could cancel a booking rather than having to leave the calendar and go find the listing in the pipeline- which is an unnecessary extra step; this would streamline workflow.
And it would be so much faster and easier, less opportunities for mistakes.
38 votesWe'll soon introduce all pipeline actions directly within the lead modal. So you'll be able to cancel a booking by clicking on it from the calendar, then selecting the Cancel action within the lead modal.
-
Add a character count to property names and descriptions
Since Airbnb is enforcing the character limit, it'd be a great idea if hostfully can add a character count to the text boxes in the description.
57 votes -
Ability to suggest automatic replies to common guest questions
If we had a bot in guidebooks or messaging we could have instant answers to:
Can I check in early?
Can I check out late?
Do you provide coffee?
etc.28 votes -
Customizable date range for Analytics page
in the first version of the Analytics page, the date ranges are preset and cannot be customized for performance reasons. I want to be able to select a custom range.
5 votesCustom date ranges are planned for our next version of the Analytics page.
-
Receive notifications when an owner makes a change to their block
Be notified when an owner makes a change to their block? Like if they update the arrival or departure, or update notes
4 votes -
Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link24 votes -
Automatically cancel the reservation when payment fails
Currently when payment fails for insufficient funds the booking goes into our calendar and blocks the dates preventing anyone else from booking. In VRBO it looks like a valid reservation. It isn't obvious to the guests or to us that there is a problem with payment so the conversation with the guest continues as usual and check in details are provided. Until I see a vague email from Hostfully saying that a payment failed. It doesn't identify the reservation. Just that a payment failed. If I hadn't been checking my email I wouldn't know. Quite often the email gets lost…
22 votes -
Mark all Inbox messages as read
As an agent, I would like to click a button that will change all unread messages to read quickly so that I don’t have to click every unread message.
17 votes -
Have ability to move outstanding balance of previous month this currentmonth
In the owner report, the owner due (Net) = [Due owner] - [owner adjustment]. When a value is negative, I would like to have the option to move the negative "Owner due (Net)" (Outstanding owner amount) to next month's report.
2 votes -
Filters on direct booking site
Filters on direct booking site: min room, min price, amenities, others
12 votes -
Access for Service Providers to the Mobile App
My cleaners are always on the run and it would be great if they can get to their information from the mobile app.
17 votesPlanned for the end of the year 2024
-
Photos caption on direct booking site
It appears that captions don't appear on direct booking site when viewing photos.
I’d think it’d be good if they were displayed somewhere.
They have relevant and important information.
It'd be great if captions can be shown there.4 votes -
Break out the price rule discount at the order level
I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.
2 votes -
Support cancellation policy at property level for Booking.com.
The issue is new property on Booking.com requires no prepayment and full refund policy until they clarify the listing so changing it from Channel level will affect all other listings. Really inconvenient.
1 vote -
Compare pricing current vs. same period last year
I want to compare pricing last year to this year.
1 vote% comparison will be added to the Analytics page (and on Dashboard page for the default current month selection, comparing to previous month there).
First we'll add a default comparison of current period vs previous period. So you will select this year and we'll show % comparison of this years data against last year.
Then we'll offer a comparison option for "same period last year". So you'll select "this month" for instance and we'll show % comparison with same month last year.
-
Not selecting jacuzzi amenity when importing a listing with bathtub from Airbnb
Currently, both Bathtub and Jacuzzi in Hostfully are mapped with Bathtub on Airbnb (since Airbnb doesn't have Jacuzzi on their UI). Thus, if we import a listing with bathtub from Airbnb to Hostfully, both amenities will be checked in Hostfully.
I want only bathtub amenity to be checked. Bathtub isn't the same as jacuzzi. Jacuzzi is a unit with the jet & bathtub is only a unit for bath only.
2 votesThank you for reporting this, A fix has been scheduled.
-
Show and filter website source of booking widget in Dashboard/Pipeline page
My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.
At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.
2 votes -
Change how booking widget displays unavailable dates from availability settings. (not booked dates)
We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.
It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.
For example. on Airbnb booking widget UI,
- Strikestrough days=booked,
- Greyed out= unavailable from host,
- Bold black= available
In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,…
4 votesThis change is already planned, but thanks for your input.
-
Archive a message on inbox
We'd love to archive a message on inbox. For now, it's not possible.
9 votes
- Don't see your idea?