59 results found
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Mark as unread messages
Have the option to mark as unread the messages int he inbox.
26 votes -
Ability to cancel a booking directly from Calendar
When you are in the calendar you could cancel a booking rather than having to leave the calendar and go find the listing in the pipeline- which is an unnecessary extra step; this would streamline workflow.
And it would be so much faster and easier, less opportunities for mistakes.
42 votesWe'll soon introduce all pipeline actions directly within the lead modal. So you'll be able to cancel a booking by clicking on it from the calendar, then selecting the Cancel action within the lead modal.
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Support Airbnb offline fees mapping
When I mapped the fees with "Air-conditioning fee" with Airbnb channel, it results in the error "This fee type cannot be defined as online fee."
It's said that offline fees are not supported at the moment. I would like to map offline fees with Airbnb
11 votes -
Character Count in Property Description Request
Now that Airbnb and VRBO both have restrictions on the number of characters for Public Name and Long Description, it would be extremely helpful and more streamline to make those adjustments. Instead I'll have to copy and past into a word doc and the paste back into. It's kinda clumsy and time consuming as I have 20+ properties to adjust. Unless I am missing it somewhere. :)
59 votes -
Customizable date range for Analytics page
in the first version of the Analytics page, the date ranges are preset and cannot be customized for performance reasons. I want to be able to select a custom range.
6 votesCustom date ranges are planned for our next version of the Analytics page.
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Ability to suggest automatic replies to common guest questions
If we had a bot in guidebooks or messaging we could have instant answers to:
Can I check in early?
Can I check out late?
Do you provide coffee?
etc.29 votes -
Receive notifications when an owner makes a change to their block
Be notified when an owner makes a change to their block? Like if they update the arrival or departure, or update notes
4 votes -
VRBO Listing Description Improvements
When hostfully is integrated with VRBO, the listing description is all out of order. The notes section is at the top, which should be at the bottom like Airbnb. Several fields, are noted through the listing description in a weird order without a headline and it doesn't make any sense. The fields for the neighborhood, interaction, access and transit are described throughout the VRBO listing with no headline and in a very weird order. Those fields should only communicate with Airbnb, since there is no equivalent for VRBO. It creates a very confusing VRBO listing.
17 votes -
Import Airbnb co-host messages to Inbox
As PM with no access to the main host account but only the co-host account to send messages from the Airbnb app, I'd like these messages to show up in Hostfully Inbox as well
It occurs that many PMs don't have access to the main host account (it belongs to the owner for example). So they communicate and manage reservations as a co-host.
If Hostfully Inbox doesn't import co-host's messages, I'll need to go back and forth between Hostfully Inbox and Airbnb messages which is time-consuming.
65 votes -
Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link25 votes -
Automatically cancel the reservation when payment fails
Currently when payment fails for insufficient funds the booking goes into our calendar and blocks the dates preventing anyone else from booking. In VRBO it looks like a valid reservation. It isn't obvious to the guests or to us that there is a problem with payment so the conversation with the guest continues as usual and check in details are provided. Until I see a vague email from Hostfully saying that a payment failed. It doesn't identify the reservation. Just that a payment failed. If I hadn't been checking my email I wouldn't know. Quite often the email gets lost…
22 votes -
Mark all Inbox messages as read
As an agent, I would like to click a button that will change all unread messages to read quickly so that I don’t have to click every unread message.
18 votes -
Have ability to move outstanding balance of previous month this currentmonth
In the owner report, the owner due (Net) = [Due owner] - [owner adjustment]. When a value is negative, I would like to have the option to move the negative "Owner due (Net)" (Outstanding owner amount) to next month's report.
2 votes -
Remove "7 digits" in the window to connect Booking.com
When connecting BDC channel in Hostfully, the pop up says BDC ID (7 digits), but some hotel IDs can be 7 or 8 digits.
2 votes -
Filters on direct booking site
Filters on direct booking site: min room, min price, amenities, others
12 votes -
Access for Service Providers to the Mobile App
My cleaners are always on the run and it would be great if they can get to their information from the mobile app.
17 votesPlanned for the end of the year 2024
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Photos caption on direct booking site
It appears that captions don't appear on direct booking site when viewing photos.
I’d think it’d be good if they were displayed somewhere.
They have relevant and important information.
It'd be great if captions can be shown there.4 votes -
Break out the price rule discount at the order level
I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.
2 votes -
Support cancellation policy at property level for Booking.com.
The issue is new property on Booking.com requires no prepayment and full refund policy until they clarify the listing so changing it from Channel level will affect all other listings. Really inconvenient.
1 vote -
Compare pricing current vs. same period last year
I want to compare pricing last year to this year.
1 vote% comparison will be added to the Analytics page (and on Dashboard page for the default current month selection, comparing to previous month there).
First we'll add a default comparison of current period vs previous period. So you will select this year and we'll show % comparison of this years data against last year.
Then we'll offer a comparison option for "same period last year". So you'll select "this month" for instance and we'll show % comparison with same month last year.
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