742 results found
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Manually Schedule Messages
I would like the ability to manually schedule messages without using a trigger.
2 votes -
Ignore tax charge feature should apply for all the Taxes
Currently, the feature Ignore tax charge feature is only applied to the Rental Tax. It should be applied to all the taxes in the setting.
3 votes -
Allow to modify Agency Commission while setting Pricing Periods.
Add a field to allow updating the agency commission while setting pricing periods.
6 votes -
Different balance due status for Booking.com reservations
As standard we take the security deposit/ balance from guests at 60 days before arrival. However, on booking.com their terms are different and the deposits aren't taken until 14 days before arrival.
We would like a way to stop their balance showing as outstanding and 'red ring' on our pipeline until their payment is actually due
2 votes -
Add more discounts/promotions for Vrbo
At the moment, Hostfully only supports LOS discount for Vrbo while on Vrbo it has Seasonal or Early booking discounts as well. It's not possible to apply those discounts on Vrbo as the calendar is blocked due to integration with HF
2 votes -
Having a Cancellation date time variable in the Enhanced Reporting
Add a cancellation date field on enhanced reporting
5 votes -
Provide an AI auto-responder feature for the Inbox
The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.
9 votes -
Switch a unit type/ multi-unit property back to a standalone property.
switch a unit type/ multi-unit property back to a standalone property.
4 votes -
Be able to print guest conversations
inbox data - Print button
3 votes -
"Hold" a Property, but not Property Specific for a guest
It would be great to have a feature where we can put a "hold" in the calendar for a guest, but without blocking off the calendar. For mid-term rentals, this would be helpful to us as some people book far in advance and it would be best to place them in a unit that works better for our vacancy windows. Basically, we want them "on the calendar" without blocking any calendar dates for others to book, as the individual is flexible on the unit we place them in.
4 votes -
Booking.com leads - Actions tab - Change Stay date
Automatically calculate the additional amount when changing the stay date of Booking.com reservation from Hostfully. At the moment, we have to manually calculate the new price when changing the checkout date for extend.
2 votes -
Ability to upload documents to Owner portal
I am looking for a way to upload documents to the owners portal. Documents that don't exist in Hostfully already. Each year we do a survey of the properties and give recommendations of things the owners improve, so that is an example of something we would like the ability to be able to drop in the owner portal.
8 votes -
Reschedule Auto 2nd Payment Balance When Updating Split Payment Settings
As a property manager, I want the auto 2nd payment balance to be rescheduled whenever I update the split payment settings on the property settings page. This ensures that payment handling for leads is automatically adjusted based on the updated settings, maintaining accuracy and reducing manual intervention.
Current Behavior: When the split payment settings are updated on the property’s main settings page, the payment handling for the associated lead is not rescheduled. However, updating the lead directly in the lead modal correctly triggers the rescheduling of the payment due handling.
3 votes -
Make owner stays distinct from owner blocks
Sometimes owners block properties for work to be done, but most often they are blocking the property for personal use. In those cases, we need to clean and turnover the property just like we would for a guest reservation. Also, the smart automations (for example, changing thermostat settings via Lynx, Operto, etc.) should treat an owner stay the same as a guest stay.
41 votes -
Sync message edits from Airbnb
When messages are edited in Airbnb only the original version shows in Hostfully. Syncing full edit history is a big ask, but showing the current version should be relatively easy from a product perspective, as long as the data is available from the Airbnb API
3 votes -
Have the import all property button in guidbebook Import page
On guidebook portal > the page Property Management Platform Imports
With the current flow to import from PMP, I will need to
- Click to the PMP Import page
- Click on import from PMP button
- Being redirected to the page adjust the guidebook > Save
- Then I must click the PMP Imports page again > re-allocate the property name > Click the import from PMP button to import the new one.
Ex: If I have 40 properties, this flow would need to be repeated 40 times which caused a very unpleasant experience.=> I want to have…
2 votes -
Mass email feature
I'd like to be able to send out a mass email to the owners
1 vote -
Allow everyday trigger under certain condition
I d like my balance template triggered everyday until full payment is complete.
2 votes -
Improve booking updated trigger condition
While you can support sending notifications once a booking is updated, you are currently sending notifications to cleaners, guests, and owners for all changes made to the booking, including when payments are received which is not necessary. We need to notify the guests, owner, and cleaners when the booking has been modified such as when extending the booking or increasing the number of guests, but not when adding notes, or simply receiving payments.
6 votes -
Task management 'complete' button in the unified inbox
Task management 'complete' button for guest, team messaging.
For example, a potential client with 200 listings based in Australia would like to be able to slightly task manage within the unified inbox. For example, a guest asks to replace something, the team can read the message, take on the task to do the job, and in the unified inbox, be able to mark the job as complete.
2 votes
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