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727 results found

  1. When manually adding leads into Hostfully, can we choose to the lead source instead of showing everything as Hostfully leads? This can help to easily identify the original booking channel for each guest.

    1 vote

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  2. I use Zoho Books to invoice owners of the properties we mange. It would be great to automatically create invoices from the financial reporting made in Hostfully on a booking (line-by-line) basis.

    Now I use the reporting as base and copy/pase the net income in my accounting tool to create the invoice (net income x commission + VAT = commission over a booking. I add all the bookings per months and create the invoice. Next to this I need to make an Excel file showing income per booking - commission (VAT included per booking) = payout to owner.

    I share…

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  3. Currently, the trigger system in the PMS (Project Management System) only allows sending emails to predefined groups such as team members, owners, or clients registered within the system. However, there is no option to send an email to a custom, non-registered email address. This limitation makes it difficult to notify external stakeholders or third-party individuals who are not part of the system.

    I would like to request the addition of a feature that allows users to specify a custom email address within the trigger actions, so that notifications can be sent to anyone regardless of their registration status in the…

    1 vote

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  4. Request to add Rently smart home integration. We use Rently and they support reservations.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  5. The new DBS is generating a very long property URL link.

    We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.

    7 votes

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  6. It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
    It'd be great if DBS supports both vertical and landscape photos

    8 votes

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  7. I want a filter messages in the inbox by reservations that are unpaid. At the moment, I need to look at circle color on Pipeline to check payment status.

    5 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. Have the possibility to add more than one owner to a property

    22 votes

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  9. Allow Co-host payments on Airbnb for being shown at Order Details

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  10. Add dropdown options for the direct booking site, giving the option not only to share the city, but also share State/Province or Country (helpful for people with listings in multiple cities, states, and countries)

    8 votes

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  11. From this article
    https://help.hostfully.com/en/articles/2725484-hostfully-remotelock-integration
    => Lead details only apply to checkin/out DATES, not times. We don’t currently have a way to send times from the Lead details to the lock providers.
    On remote lock, the check-in and out time is used as the default check-in/ checkout.

    PM wants to have the option to change the activated pincode time when he wants to offer early check in or late check out.

    20 votes

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    received  ·  6 comments  ·  Integrations  ·  Admin →
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  12. Current behavior:

    when a booking.com reservation's property is changed,
    => the roomId is changed on Pipeline.

    => The property name need to change manually in Hostfully.

    Request:

    When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.

    1 vote

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  13. Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.

    (when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)

    1 vote

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  14. Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.

    This would also be useful for returning guests to not have to complete again.
    This way, we could not worry about triggers with the condition of having completed the PAF.

    2 votes

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  15. When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.

    However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  16. When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.

    15 votes

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  17. 3 votes

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  18. I would like to include an analytics dashboard in the owner portal so owners can have a clear view of their analytics.

    20 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  19. Develop Integration with Autobooks

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  20. Allow setting custom rules on VRBO. Currently no custom rule settings push to the VRBO listing and if rules are entered on VRBO instead, Hostfully overrides the changes and deletes them. VRBO is now charging hosts that cancel bookings due to rule or local regulation violations and we cannot enforce rules that are not communicated to guests. We have incurred $400 in fees this week due to this issue.

    7 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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