495 results found
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Add a new "contact" filter in Inbox page
Currently, the Property managers (PM) can see all conversations: PM <> Guest, PM <> Owner, PM <> Service Provider.
However, there's no "Contact" filter in the Inbox to help direct us to the correct threads among PM and Owner, Service Provider.1 vote -
Allow 48 hours to confirm booking requests
Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request. It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.
3 votes -
Allow PDF in Pre-arrival Form > Government ID file
I want to allow uploads of government ID files in PDF form in our Pre-arrival Form. It'd be great to display supported file types next to the upload field so that guests are aware of what can be uploaded. Currently, PDF files are not supported.
3 votes -
Delete Owner Invitations from the Owners list page
There is no delete function available now. Owners main page needs more functions from that page. Like listing all Owner names from there!
18 votes -
Add property and owner as conditionals for reports
When creating a report, I would like to be able to create a conditional similar to isChannel(airbnb) to check the property and/or owner. There are situations where we want to adjust an amount for a specific property that are not covered by any of the existing conditionals.
1 vote -
Add flexibility to NOT accept unpaid reservations from Booking.com
We don't want to have any unpaid reservations from either BDC or Vrbo to block my calendar.
We have trouble on Booking.com to cancel a booking on Extranet.
We were forced to call Booking.com to attempt to cancel this cooking. Nothing was done. We have been working on this for awhile now. CAN SOMEONE PLEASE REMOVE the setting that allows a guest to book without proper payment. This makes a high amount of stress on our end and we already wor over 90 hours a week. WE only sleep 4 to 6 hours a night. We do not have tome…5 votes -
Multilingual fees and policies
At the moment fees and policies can be set in only one language. It would be great to be able to add fees and policies in multiple languages so that it's reflected in our offers and website.
2 votes -
Notifications for booking cancellations though Hostfully web/ mobile app
We already get the notification from each platform about cancellation through text message and email. What I want to have is the notification through hostfully. If we get any cancellation information in dashboard or inside of hostfully app or web, it should be more intuitive and easy to collect all of the information
1 vote -
Ability to receive attachments from guests through the inbox
I would like to have the ability to receive attachments from guests through the inbox.
13 votes -
Make more variables work for trigger "New Message in Inbox"
As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].
At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.
[$NEWMESSAGECONTENT$]
[$INBOXTHREADURL$]
22 votes -
Inbox Easier View / Navigation
Inbox > Toggle guest names on left - when you reach the bottom of the list - you need to scroll up to check the messages.
My suggestion is - that the list of guest names should have a separate column for browsing up and down and not the page itself. This will give the user an easier view of the new messages or the topmost messages of each guest
1 vote -
Support trigger for only Instant Book event
I want to add a trigger to send only to Instant Book.
1 vote -
Due Owner variable for templates
We'd want the amount due to the owner AFTER commission fees to be sent to owners after the booking is confirmed
1 vote -
2 votes
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Description field only for Airbnb
I would like to have a description field only for Airbnb to have the 500 characters limit there and maintain the description field for the rest of the channels so it doesn't affect the description
12 votes -
Integration with Travelchapter
I want to integrate Hostfully account with travelchapter
https://www.travelchapter.com/1 vote -
Adjustments to auto update commission
If I receive $5000 in rent and charge 20% commission then my agency fee = $1000. I want to be able to make an adjustment to the rent (say a refund of $1000) and then the commission to auto adjust on the report to $800. Right now, i cant use it because the adjustment reflects a a new line item rather than adds or subtracts to rent amount.
2 votes -
Have ability to create pricing rules on specific period and have it bulk edit
As a VRM, I want to be able to create a % rate increase for a specific period of time and have it applied to all or some specific listings
3 votes -
Support for ACH payments
Add Stripe ACH payments as an option for payout
10 votes -
VRBO Custom Rules
Allow setting custom rules on VRBO. Currently no custom rule settings push to the VRBO listing and if rules are entered on VRBO instead, Hostfully overrides the changes and deletes them. VRBO is now charging hosts that cancel bookings due to rule or local regulation violations and we cannot enforce rules that are not communicated to guests. We have incurred $400 in fees this week due to this issue.
1 vote
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