Create extra condition in TRIGGER so you can tell system NOT to send IF something has already been received.
In extra conditions when creating trigger you should be able to tell the system to NOT send trigger IF for example rental agreement has already been signed. NOT send trigger IF for example pre-arrival has already been filled out.
It makes no sense and it quite annoying for guests to continue to get requests for something that they have already completed, but in order to automate the only way to ensure these important forms are completed is to keep sending reminders regardless if they have already completed the request.
Luxury Vacation Stays
shared this idea
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Josef commented
Great suggestion and very critical in order to create notifications for the guests to remember to fill in the rental agreement and pre-arrival information.
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AdminThien (Admin, Hostfully) commented
Hi there, Thank you for your feedback. We've received your idea and our team will consider adding it next time we work on Templates and triggers field of the product