Option to make a book credit and add it to report
I'm sure other STR users have this need. This is when you have guests cancel for legitimate reasons such as cancelling last minute for deaths in the family, hurricanes evacuation (or any storm related issues like snow storms, ice storms etc.) that warrant people getting money back but willing to accept a credit so both parties don't suffer. Or just good will on the host's end if someone needs to cancel without losing all their funds. This could be a partial credit, one night credit, cleaning fee credit etc. to use at another time. I would just need something that could be recorded in the reports that we could refer back to make sure and possibly even down the road be able to apply back to the person when they book again. This would have been a godsend during the covid years as well!
Tien Nguyen
shared this idea
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Bart Kozdras commented
Can't you use a one off coupon code?