Do not modify prices when Adjusting lead orders
It would be logical if and when a customer is making changes to their reservation, but when a Property Manager is making changes, on the back end, surely there should be prompts asking the editor if they wish to keep existing order and payment detail or adjust order detail to the changed property rate and/or dates? This seems logical to me. If you have multiple leads adjusting reservations for unforeseen circumstances and no warning prompt appears to the property manager when making changes, accounting's books would be a disaster.
Alejandra Alvarez Casellas
shared this idea
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Keith
commented
This is especially a problem with payments by booking.
These leads, if we move the guest to a different room, the price changes, we can't keep the original price.The workaround I was given was to go into the order after the fact and add a line item, which is absurd.
We should be able to turn on "keep original pricing" or "manually adjust pricing" .. 2 little checkboxes with existing actions associated with them.